Library Technologies Support Analyst
- Employer
- Ball State University
- Location
- Muncie, Indiana, United States
- Salary
- Competitive Salary
- Date posted
- Oct 18, 2024
View more categoriesView less categories
- Position Type
- Administrative, Academic Affairs, Librarians & Library Administration, IT & Technology, Technology Administration/Other
- Employment Type
- Full Time
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Job Details
Posting Details
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More
Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More
Position Title
Library Technologies Support Analyst
About this Opportunity
The Ball State University Libraries is looking for a talented collaborator and detail-oriented technical analyst to join our committed and highly engaged team as Library Technical Support Analyst. As part of the Library Data and Discovery Solutions group in the University Libraries, the successful candidate will provide support, administration, analysis, workflow assistance and development work on enterprise-wide library solutions including Ex Libris Alma, Summon and Leganto, plus ILLiad and EZProxy solutions. The incumbent will integrate and implement new library technologies in cooperation with the Head of Library Technologies and other library personnel. If you are committed to a culture of innovation and inclusion and are ready to join an exciting team focused on advancing the Libraries’ mission to create transformative experiences for diverse communities of learners, we invite you to consider applying today.
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
https://www.bsu.edu/about/live-near-your-work
FLSA
Learned Professional Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
Provide ongoing support, administration, analysis and development of computer/data systems and processes critical to the services and operations of University Libraries; integrate new library information technology solutions with existing library systems supporting faculty teaching and research and student learning; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.
Minimum Education
Bachelor’s or master’s degree in computer science, library and information science, information systems/technology, MIS, or related field at time of appointment.
Minimum Experience
At least one year of experience supporting, configuring, administering, troubleshooting, and networking library solutions; in-depth knowledge of various computer platforms including Windows, Mac, UNIX .
Minimum Other
Effective oral and written communication skills; ; working knowledge of Microsoft Office applications; availability to work some evenings and/or weekends. Strong demonstrated commitment to libraries and libraries services.
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Other advanced degrees in related fields with strong emphasis in information system management.
Preferred Experience
Additional years of experience in information systems support, project management, and administration of library services platforms such as ExLibris Alma, interlibrary loan management solutions, OpenURL link resolvers, and discovery solutions, and user authentication solutions such as EZProxy; demonstrated experience using Perl, PHP, ASP . NET, JavaScript Framework, Java and/or other web interface technologies.
Preferred Other
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
None.
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Library Data and Discovery Solutions:170095
Department Information
The minimal salary for this position is $50,000.
Department Email or Phone Number
765-285-5277
Duties & Responsibilities
Ranking
1
Job Duty
Provide input and direction for the analysis, design, and integration of the Alma library services platform and other enterprise-wide applications operated by University Libraries, including development and management of web-based library services.
Ranking
2
Job Duty
Integrate new technologies and methodologies for library services applications and systems; develop library services involving access to electronic resources; research, test, and evaluate emerging technologies, assuring usability, effective delivery across varying platforms and architecture to enhance library operations and services.
Ranking
3
Job Duty
Develop and recommend policies, procedures, and standards for the implementation, operation, and support of library computer systems and online solutions.
Ranking
4
Job Duty
Plan and implement the analysis, design, configuration, installation, maintenance, administration, and disaster recovery methodologies for library systems.
Ranking
5
Job Duty
Support the Head of Library Technologies in establishing direction for integrating services, backups, upgrades, security, and access management.
Ranking
6
Job Duty
Update, maintain, and document both locally and remotely hosted applications and databases in University Libraries.
Ranking
7
Job Duty
Support the Head of Library Technologies by recommending workflow within the unit, assisting with the development of upgrade and implementation strategies; and provide training for peers and project partners.
Ranking
8
Job Duty
Coordinate and participate in special projects as requested.
Ranking
9
Job Duty
Actively participate in and contribute to the activities of the Libraries, university, and profession through professional organizations, presentations, committee service, publication, etc.; keep abreast of professional literature and scholarly developments in areas of specialization and pursue opportunities for relevant professional development.
Ranking
10
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202401636P
Number of Vacancies
1
Desired Start Date
01/06/2025
Position End Date (if temporary)
Open Date
10/18/2024
Applications Accepted Through Date
11/15/2024
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
Information for Applications Requiring a Cover Letter
In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University’s enduring values , including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More
Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More
Position Title
Library Technologies Support Analyst
About this Opportunity
The Ball State University Libraries is looking for a talented collaborator and detail-oriented technical analyst to join our committed and highly engaged team as Library Technical Support Analyst. As part of the Library Data and Discovery Solutions group in the University Libraries, the successful candidate will provide support, administration, analysis, workflow assistance and development work on enterprise-wide library solutions including Ex Libris Alma, Summon and Leganto, plus ILLiad and EZProxy solutions. The incumbent will integrate and implement new library technologies in cooperation with the Head of Library Technologies and other library personnel. If you are committed to a culture of innovation and inclusion and are ready to join an exciting team focused on advancing the Libraries’ mission to create transformative experiences for diverse communities of learners, we invite you to consider applying today.
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
- Affordable Healthcare
- Retirement
- Tuition Remission (For eligible employees, their dependents,
and spouse)
- Paid Parental Leave
- Professional Development
https://www.bsu.edu/about/live-near-your-work
FLSA
Learned Professional Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
Provide ongoing support, administration, analysis and development of computer/data systems and processes critical to the services and operations of University Libraries; integrate new library information technology solutions with existing library systems supporting faculty teaching and research and student learning; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.
Minimum Education
Bachelor’s or master’s degree in computer science, library and information science, information systems/technology, MIS, or related field at time of appointment.
Minimum Experience
At least one year of experience supporting, configuring, administering, troubleshooting, and networking library solutions; in-depth knowledge of various computer platforms including Windows, Mac, UNIX .
Minimum Other
Effective oral and written communication skills; ; working knowledge of Microsoft Office applications; availability to work some evenings and/or weekends. Strong demonstrated commitment to libraries and libraries services.
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Other advanced degrees in related fields with strong emphasis in information system management.
Preferred Experience
Additional years of experience in information systems support, project management, and administration of library services platforms such as ExLibris Alma, interlibrary loan management solutions, OpenURL link resolvers, and discovery solutions, and user authentication solutions such as EZProxy; demonstrated experience using Perl, PHP, ASP . NET, JavaScript Framework, Java and/or other web interface technologies.
Preferred Other
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
None.
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Library Data and Discovery Solutions:170095
Department Information
The minimal salary for this position is $50,000.
Department Email or Phone Number
765-285-5277
Duties & Responsibilities
Ranking
1
Job Duty
Provide input and direction for the analysis, design, and integration of the Alma library services platform and other enterprise-wide applications operated by University Libraries, including development and management of web-based library services.
Ranking
2
Job Duty
Integrate new technologies and methodologies for library services applications and systems; develop library services involving access to electronic resources; research, test, and evaluate emerging technologies, assuring usability, effective delivery across varying platforms and architecture to enhance library operations and services.
Ranking
3
Job Duty
Develop and recommend policies, procedures, and standards for the implementation, operation, and support of library computer systems and online solutions.
Ranking
4
Job Duty
Plan and implement the analysis, design, configuration, installation, maintenance, administration, and disaster recovery methodologies for library systems.
Ranking
5
Job Duty
Support the Head of Library Technologies in establishing direction for integrating services, backups, upgrades, security, and access management.
Ranking
6
Job Duty
Update, maintain, and document both locally and remotely hosted applications and databases in University Libraries.
Ranking
7
Job Duty
Support the Head of Library Technologies by recommending workflow within the unit, assisting with the development of upgrade and implementation strategies; and provide training for peers and project partners.
Ranking
8
Job Duty
Coordinate and participate in special projects as requested.
Ranking
9
Job Duty
Actively participate in and contribute to the activities of the Libraries, university, and profession through professional organizations, presentations, committee service, publication, etc.; keep abreast of professional literature and scholarly developments in areas of specialization and pursue opportunities for relevant professional development.
Ranking
10
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202401636P
Number of Vacancies
1
Desired Start Date
01/06/2025
Position End Date (if temporary)
Open Date
10/18/2024
Applications Accepted Through Date
11/15/2024
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
Information for Applications Requiring a Cover Letter
In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University’s enduring values , including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Master's Transcripts
Company
Founded in 1918 in Muncie, Indiana, the public research university has grown to more than 22500 students
Spirited and motivated, we learn, grow, and take flight. Our faculty and staff—everyone in our community—embrace students as learning partners from day one. In classrooms and labs, in immersive learning projects, on the sports fields—with creativity and determination—Cardinals Fly. We are grounded in our values, lifted by our knowledge, and go confidently upward toward ever greater opportunities. Ours is a simple promise: to challenge each other to excel. And with Beneficence as our guide—We Fly.
We are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!
The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
Company info
- Website
- http://www.cms.bsu.edu/
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