Assistant Registrar - 2249

The Office of the Registrar is a high volume, high functioning area that has responsibility in many aspects of the student life cycle from matriculation to graduation and beyond into Alumni status. The Assistant Registrar is a member of the Registrar’s leadership team and is expected to be an effective manager and an active participant in improving services throughout the university. The Assistant Registrar is primarily responsible for maintaining accuracy, integrity, and efficiency of student academic records and processes in compliance with set policies and FERPA regulations. Additionally, the Assistant Registrar assists the Registrar in managing and coordinating personnel and the daily tasks and operations of the Registrar’s Office which include academic records, registration activities, transfer credit evaluation, degree conferral, academic catalog, academic scheduling, enrollment reporting, and other functions that directly impact faculty, advising and student progression. This position requires a solid understanding of how to leverage information and ideas to support student needs and strategic goals, maintains knowledge of campus policies, procedures, and best practices, and works collaboratively across campus to maximize the effectiveness of services provided to all.

Duties and Tasks:

· Support the Registrar to execute necessary functions and systems of the Registrar’s Office, ensuring compliance, integrity, and accuracy with the University, state, and federal laws, policies, and regulations. Support and facilitate processes with faculty and staff across campus, including instruction and guidance on the use of registrar-related systems and procedures.

· Oversee the degree conferral and graduation processes and personnel.

· Support the integrity and maintenance of the Degree Works degree audits and related programming.

· Oversee all aspects of transfer credit award and articulation related to the Registrar’s Office, in collaboration with other departments.

· Oversee the personnel and functions necessary to maintain and publish the academic catalog annually as well as related curriculum processes associated to the Registrar’s Office, in collaboration with other departments.

· Lead team to achieve results within set deadlines, deliver accurate and consistent results, and foster a positive experience for students, staff, and faculty. 

· Provide leadership and development for the Registrar team to receive and effectively execute the daily tasks of the Registrar’s Office including academic records, registration activities, transfer credit evaluation, degree conferral, academic catalog, academic scheduling, enrollment reporting, and more. Proactively recommend and adjust to needed changes swiftly, giving appropriate focus to student retention and employee development opportunities.

· Maintain and safeguard the integrity of academic records and requests, daily operations of the organizational unit, and compliance with the University, state, federal laws, policies, and regulations. Communicate and implement updates, changes, and needs related to Registrar systems with the impacted campus community. Serve on several advisory groups or conversations across the university.

· Engage in special projects and other duties as assigned. Represent the department on various committees as needed. Participate in commencement, orientation, and other university events. Some work may require attention outside of regular business hours and on weekends.

Skills & Abilities:

• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university.

• Dedication to customer satisfaction by providing quality, timely and accurate services.

• Strong analytical, written, verbal and interpersonal communication skills.

• Strong leadership and management approach.

• Ability to work with diverse populations and develop relationships in a team environment.

• The ability to achieve results autonomously and lead others to achieve results.

• The ability to understand, create, and interpret reports and degree audits.

• Demonstrate good judgment and possess excellent analytical skills and decision-making abilities.

• Ability to handle multiple work unit priorities and projects independently.

• Detail-oriented, self-motivated, with strong organizational and administrative skills.

• Ability to multi-task and prioritize competing deadlines in a high-volume, fast-paced environment and to switch between tasks if required.

• Ability to maintain confidentiality and compliance.

• Ability to adapt, change and learn new procedures.

• Knowledge of university policies, procedures, and practices.

• Proficiency in Microsoft Office suite and other industry-related programs and the ability to assimilate to new technologies quickly.

Minimum Training and Experience Requirements:  Master’s degree preferred or a Bachelor’s degree from appropriately accredited institution and minimum two (2) years’ experience in a registrar’s, admissions, or academic advising role. Experience in transfer articulation and student information systems, preferably Banner 9.

Management Preferences:  

• Master’s degree from appropriately accredited institution preferred.
• Minimum three (3) years of experience in a University Registrar’s office with increasing responsibility.
• Minimum one (1) year of supervisory experience.
• Thorough working knowledge of FERPA regulations and standards.
• Knowledge of common higher education standards, policies and procedures.
• First-hand experience with or functional understanding of Registrar-related systems, including but not limited to Ellucian Banner software, Degree Works, National Student Clearinghouse, Modern Campus Catalog and Curriculum.

Special Instructions for Applicants: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. 

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.