IM4Q Monitor/Field Interviewer

IM4Q Monitor/Field Interviewer

The Independent Monitoring for Quality Program (IM4Q) at Chatham University welcomes applications for the position of a Monitor/Field Interviewer. This part-time hybrid position is largely remote with minimal in-person/on-site reporting requirement and is ideal for a person with a flexible schedule and can commit 12-18 hours/week in 3-5 hour blocks.

The IM4Q program is a service through the Pennsylvania Office of Developmental Programs (ODP) to improve the lives of individuals with an intellectual or developmental disability (IDD).

As a monitor/field interviewer, you will be directly involved in interviewing/monitoring for the satisfaction and everyday life outcomes of persons with IDD who reside in Allegheny, Beaver, Greene and/or Washington counties.

Chatham University which hosts one of the IM4Q programs across the Commonwealth, strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention. Learn more at: https://www.chatham.edu/mission-and-values/diversity-and-inclusion/index.html .

Key Duties and Responsibilities:

• Prepare for IM4Q interviews by reviewing pre-survey/demographic information and requisite interview materials.
• Conduct high-quality interviews using standardized format and procedures.
• Document the interviews with accuracy and completeness.
• Communicate effectively in oral and written formats.
• Demonstrate respect, empathy, and cultural humility in all interactions with consumers, caregivers, staff, and relevant parties.
• Adhere to IM4Q and University standards for safety and confidentiality.

Minimum Qualifications and Job Requirements:

• High school degree, two-years of equivalent post-secondary education preferred.
• Computer proficiency in Microsoft Office 365 applications (Word, Excel, Outlook, Teams) & Zoom, Dropbox, and web-based applications.
• Reliable access to the internet and personal computing/mobile device.
• Experience managing correspondences, schedules, and deadlines.
• Excellent organizational skills and attention to detail.
• High level of emotional-social intelligence especially in integrating social cues and regulating one's emotional responses.
• Strong oral and written communication skills with excellent listening and observation skills.
• Teamwork and adaptability in interacting/working with staff, consumers, caregivers, students, and partners.
• Respect for diversity of background, identity, and perspectives.
• Ability to maintain strict confidentiality to handle sensitive matters using discretion, diplomacy, and judgment.

Salary:

This position will be filled at the hourly rate of $14.00. 12-18 hours a week.

How to Apply:

Applications accepted only via www.chatham.edu/careers (direct link is https://chatham.applicantpro.com/jobs/3523384 ) and follow the instructions to complete the application process. To ensure full consideration, please include:

• Cover Letter outlining your qualifications for the position
• Resume
• Contact information for three professional references

All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.