AV System Programming and Development Specialist II (2812)

Position Summary

The person is this position provides high level technical expertise for classroom audio/video solutions, specialized lab operations, and A/V control and monitoring systems, and configurations. This position assists in supporting remote access, data capturing solution for learning/collaboration spaces on campus.

The person in this position operates and performs maintenance/backup of complex systems and software components. They aid in the assessment of hardware and software components to meet the needs across multiple service operations. The person in this position works collaboratively with the team to optimize equipment and software configurations and settings. Assists in monitoring software application licensing and installation.

This position evaluates client needs and requests. They provide creative and technical guidance, develop concepts, and execute those concepts to meet system, and audio/video requirements and performance standards.

The person in this position programs/codes systems and subsystems and develops documentation to support new or modified systems. This person may provide training for user groups or other technical staff.

Essential Duties and Responsibilities

Audio/Video Technology Expertise

• Designs, test and/or modifies complex technology solutions to meet university requirements.
• Develops specialized configurations and programming for in-room as well as remote A/V management solutions. Reviews solutions with end users and ensures requirements are met.
• Develops user-friendly interfaces for system controller and automation functions.
• Responsible for providing technical expertise for audio and video systems, computer configuration and/or programming, and possible network requirements.

Creative Expertise

• Provides application development and programming in support of the campus’ classroom technology architecture.
• Verifies user needs and modifies standard operations/solutions to support academic requirements.
• Closely works with end-users to demonstrate proper using of systems components and settings.

Computer and System Programming

• Analyzes, develops, tests, and/or modifies A/V software programming solutions to meet user and/or systems integration requirements.
• Reviews, analyzes, and recommends the best approach and overall design for integrating computer applications into various technology designs.
• Advises senior personnel concerning the magnitude of programming jobs, as well as time requirements for programming and testing. Installs new/modified software solutions or updates.
• Integrates existing software and creates special-purpose software to ensure efficiency and integrity between systems and applications.
• May assist in installing system components and hardware.

Policy/Procedure Development

• Prepares documentation to support area IT functions and provide user support for new or modified application and programming solutions.
• Maintains and supports assigned systems with documented testing and development of procedures to minimize downtime and loss of service continuity.
• Evaluates and supplements vendor supplied documentation for third party solutions.

Supervision

• Supervise projects and acts as team leader on assigned projects.
• Monitors the progress and direction of assigned tasks and takes corrective action as needed.
• Assists in determining training needs and provides training opportunities for other staff members and/or end users.

Collaboration

• Develop concepts and execute them to meet both departmental and university requirements.
• Able to independently manage, produce and execute their own projects.

Network Understanding

• Consults on the design, and installation of network components for the team’s technology solutions. Performs installation of computers and peripheral equipment on the network and monitors the system to provide optimal quality to the end-users.
• Develops and monitors security protocols associated with restricted access systems.
• Knowledge of network management and functionality, wiring/cabling.

Additional Related Duties

• Performs other related duties as assigned.

Minimum Required Qualifications (Civil Service)

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.

2. Any one of the following:

a. Associate’s degree in Information Technology or media-related field AND five (5) years of work experience in media-related field

OR

b. Bachelor’s degree in Information Technology or media-related field AND three (3) years of work experience in media-related field

OR

c. Seven (7) years of experience in Information technology or media-related field

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

Classification-Specific KSAs

1. Knowledge of the systems and operations used within the areas and departments of responsibility.
2. Excellent verbal and written communication skills.
3. Ability to oversee and coordinate activities of user groups.
4. Ability to effectively communicate with other colleagues, supervisors, administrative staff, and other IT users.
5. Ability to identify and resolve technical problems.
6. Ability to effectively communicate and professionally interact with all staff levels.
   
   

Position-Specific KSAs

1. Ability to manage multiple projects and specified project timelines
2. Ability to be team-oriented
3. Ability to work independently

Specialty Factors (Civil Service)

N/A

Preferred Qualifications (Civil Service)

• Crestron and/or Extron Programming Certification

Minimum Required Qualifications (SPS)

N/A

Additional Requirements (SPS)

N/A

Preferred Qualifications (SPS)

N/A

Physical demands/requirements

• Ability to lift 50 lbs.
• Ability to work on ladders, scaffolding, or lifts, as needed.

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date

12/01/24

Anticipated Appointment End Date

Percent of Staff Year

1.00

Standard Hours Per Week

37.50

Working Hours

Mon - Fri 8:00am to 4:30pm, one-hour lunch, may work Evenings, Weekends as required

Salary

Commensurate with experience and qualifications. NIU offers a robust Benefits Package.

Hourly or Semi-monthly Pay Rate/Range

See above

Earn Type

Hourly

Application Procedure

Application Procedure

Application Procedure

Application Procedures:

1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
   • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
2. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
3. Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu . Please add these emails to your address book to ensure timely delivery of any future communication.
4. Illinois residency required within 180 days of the hire date.

Credentials Assessment Examination:

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Additional Details:

• Click on Information Technology Technical Associate for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Special Instructions

Please submit:

• Current Resume
• Cover Letter
• Unofficial Transcripts
• Any applicable certifications

Quick Link to Applicant

https://employment.niu.edu/postings/80227

Is Background Check Required?

Yes

EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
TitleIXCoordinator@niu.edu
815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at ada@niu.edu .

Safety Information

NIU provides annual reports on campus security and fire safety.
Read the Annual Security and Fire Safety Report.
Contact the Ethics and Compliance Office at 815-753-9364 for a hard copy.



Applicant Documents
Required Documents

1. Cover Letter
2. Resume/Curriculum Vitae

Optional Documents

1. Transcripts (unofficial with official required at hire)
2. Certifications/Licensure #1
3. Certifications/Licensure #2
4. Certifications/Licensure #3
5. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a citizen or resident of the State of Illinois?
   • Yes
   • No
2. * How many years of experience do you have in this type of position?
   • Less than 2 years
   • 2 years
   • 2-4 years
   • 4-6 years
   • 6+
3. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or resume. (“See Résumé” is not an acceptable response.)
   
   (Open Ended Question)
   
   
4. * Have you attached all transcripts to support the degrees you are submitting for consideration?
   • Yes
   • No
5. * If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
   • Yes
   • No
   • Not Applicable