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Radio Dispatcher

Employer
Monmouth University
Location
New Jersey, United States
Salary
Salary Not specified
Date posted
Oct 8, 2024
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Monmouth University

Radio Dispatcher



Department: University Police

Position Summary:
Monmouth University is seeking applications a Radio Dispatcher in the University Police department.

The candidate would be expected to: receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls; determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures; enter necessary information in the CAD system; relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

This is an in-person; on-campus; non-remote position.

A complete list of job duties is available at http://jobs.monmouth.edu.

Required Degree, License or Certifications:


Required Skills or Software:


Required Years of Experience:

Other Requirements:
  • High School diploma or equivalent



  • Ability to complete Dispatch Desk reports and other related reports. Must be reliable, able to monitor several radios and telephones concurrently, remain calm under pressure and be able to communicate effectively with students, employees, and the general public.

  • Must have excellent customer service skills. Ability to work on all shifts (standard work week is 40 hours, standard shifts are 8 hours), during various hours, including holidays. May be required to work overtime as needed.

  • Able to remain seated for long periods at a console. Understand telephone conversations over a telephone or radio.

  • Ability to work, organize and operate with a high level of efficiency under pressure and extreme stress to effectively handle multiple, differing tasks simultaneously. Able to use multiple pieces of technology and software applications to make critical decisions that affect campus-wide response and reaction.

  • Ability to manage downtime with self-initiated training, communications refreshers, and at times, limited supervision.

  • The final candidate must complete a background check. Training will be provided.



Preferred Qualifications:
  • Experience with public contact, customer service, or clerical responsibilities which demonstrate the ability to perform multiple tasks at the same time.
  • Associate's degree, two years of college, trade school, or equivalent education
  • Bachelor's degree highly preferred;
  • Higher Education public safety experience is a plus.
  • Experience and commitment to working with and supporting diverse communities.





Log in to http://jobs.monmouth.edu to apply and see the job duties for this position no later than the deadline date.

Posting Date: 10/07/2024
Closing Date:


Located along New Jerseys northern coastline, Monmouth University is a top-tier, private comprehensive institution that is home to innovative academic programs, expert faculty, and nationally ranked Division I athletics. The University enrolls approximately 5,000 students in 62 undergraduate and graduate degree programs, including four doctoral programs.

Small classes geared toward individual attention and immersive learning experiences that extend beyond the classroom, define the student experience at Monmouth. The University's dynamic learning environment empowers students to become active participants in their education while fully preparing them for life after graduation. Monmouth's faculty, experts in their respective disciplines and industries, foster student growth by collaborating with undergraduates and graduates in their research and scholarship.

Approximately one hour from New York City and Philadelphia, Monmouth University sits at the heart of a vibrant culture rich in history, the arts, technology, and entrepreneurship. The University's 170-acre coastal campus has been named one of the most beautiful in the world, and blends the classic elegance of National Historic Landmarks with state-of-the-art facilities.

A multitude of experiences is available just outside the campus gates. Access Asbury Parks legendary music scene and diverse cultural opportunities supported by an active LGBTQ+ community. Enjoy Red Bank's lively theater and dining hub and Long Branch's redeveloped waterfront with recreational and upscale shopping offerings.

Founded in 1933 as Monmouth Junior College, the institution became Monmouth College in 1956 and received its university charter in 1995. Today, Monmouth University is listed in U.S. News & World Report's "Best Colleges" in the Regional Universities North category, is listed in The Princeton Review's "The Best 389 Colleges: 2024 Edition", Money magazine's "Best Colleges in America 2023," Forbes' "America's Top Colleges 2023", and is recognized in Washington Monthly's annual college guide and rankings.

Monmouth University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.




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