Sr. Associate Director of Slate Operations

Description

The Sr. Associate Director of Slate Operations is a key member of Loyola’s data support team. This role is responsible for the daily data management of Loyola’s prospective student CRM system, Slate, as well its integration with Loyola’s student information system, Colleague, and other auxiliary systems. This role oversees the development of university applications, application workflows, decision releases and report-building, among other tasks. The Sr. Associate Director supervises the operations staff in the office of Admission. This position can be fulfilled either on campus or hybrid/remote.

Examples of Duties

• Manages the admissions operations team which consists of approximately 4 staff members, but may include graduate students and other student employees.
• Spearhead the daily maintenance, process optimization, audit and archival of Loyola’s Slate CRM system.
• Collaborate, support and provide recommendations on operational processes to Leadership (e.g. application building, data management and reporting, event and form management, communication campaigns and decision releases. etc.)
• Ensure smooth integrations between Slate, Colleague, and other partner systems
• Research and update Slate with the latest tools as well as staying knowledgeable about industry-wide best practices 
• Perform regular quality audits of processes within Slate and identify operational inefficiencies
• Oversee and manage the swift processing and uploading of student application materials (e.g. transcripts, recommendation letters, test scores, resumes, personal statements, etc.) to Slate
• Document internal business processes as it relates to Slate
• Collaborate with and support the group of Slate administrators with information sharing, troubleshooting and in absence support
• Assist in the processing of undergraduate applications as needed
• Attend and serve prospective students at on and off campus recruitment events when requested
• Assumes other duties and responsibilities deemed necessary by the Director.

Typical Qualifications

• Bachelor's degree required. 
• Minimum five years of experience working with an admissions/enrollment management CRM.
• Motivated to collaborate with campus partners with a spirit of humility and service.
• Must be able to work with minimal supervision while demonstrating superior time management, organizational and analytical skills
• A proven history of solving complex problems with sustainable goal-oriented solutions
• Must be proficient with relevant technology as well as possess strong interpersonal skills, effective presentation skills and strong written and verbal communication skills. 
• Willingness to acquire an understanding of the Jesuit commitment to excellence in education, diversity of the student body, social service, and the liberal arts and sciences traditions.
• Reflect the values of goals and priorities of a value-centered education must be reflected in all written or verbal communications  
• Ability to develop congenial and productive working relationships with Loyola administrators, faculty, staff, students, and alumni. 
• Willingness to travel and/or work irregular hours and weekends when needed.

ADDITIONAL DESIRABLE QUALIFICATIONS:

• A master’s degree is preferred
• Previous supervisory experience managing professional and student staff is preferred

PHYSICAL REQUIREMENTS:

• Must be able to stand and walk for extended periods. 
• Must be able to carry and transport 40 pounds of materials and/or equipment. 
• Must be willing to travel and attend training/professional development opportunities as prescribed by Leadership.
• Able to perform the essential duties of the position with or without a reasonable accommodation.

In accordance with the Campus Security Act as amended, Loyola University publishes annually and distributes to members of the academic community, and upon request to prospective (students/employees), an annual security report.  That report includes current policies and procedures of the University Police Department for the reporting of campus crimes, notifying the campus community of occurrence of campus crimes, policies regarding access to campus buildings, the enforcement authority of the University Police Officers and their relationship to local police.  University policies on the possession, use and sale of alcohol and illegal drugs are outlined. The Campus sexual Assault Program and policy is described.  Campus crime statistics as defined under this law for the last three calendar years are included.  A copy of this report may be secured from the (Office of Admissions), (Office of Human Resources), or from the University Police Department. 

Loyola University New Orleans does not unlawfully discriminate on the basis of race, color, gender, sexual orientation, age, religion, disability, veteran's status or national origin in its educational programs or activities, including employment and admissions. At the same time, Loyola cherishes its right to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Jesuit, Catholic tradition. 

Agency Loyola University - New Orleans