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Assistant Director of Financial Aid

Employer
Teachers College, Columbia University
Location
New York, United States
Salary
Salary Not specified
Date posted
Sep 3, 2021

View more

Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Administrative
Employment Type
Full Time

Assistant Director of Financial Aid
Teachers College, Columbia University

Job no: 508592
Position type: Staff
Location: New York
Categories: Administrative/Professional

Job Summary/Basic Function:
Under the leadership of the Associate Director of Financial Aid, the Assistant Director supervises the Welcome Center staff, and administers financial aid/scholarship programs. The Assistant Director will assist in daily counseling of students and works closely with the Enrollment Services Division on the recruitment and retention of students.

Resposibilities include the following:
  • Serve as the Enrollment Services liaison and represents the office at both on and off campus recruiting and yield events as well as admitted student information sessions. Some evenings and weekends required.
  • Coordinate the financial aid awarding process by serving as a liaison for multiple academic departments at the College.
  • Coordinate training, schedule support, and provide supervision to the Welcome Center Staff. Oversees and manages Welcome Center Staff to ensure quality customer service is provided to all who interact with the Office of Financial Aid.
  • Responsible for maintaining all records and databases used to award institutional endowment aid. Coordinate institutional endowment aid awarding processes for New student/applicants as well as continuing students.
  • Counsel new and continuing students in person and by telephone; communicate financial aid options, policies and procedures.
  • In collaboration with the Director of Financial Aid, develop and maintain scholarship and fund management policies to maximize institutional awarding efforts and fiscal accountability.
  • Compile data and reports relating to scholarship programs, as needed and requested by management.
  • Responsible for coordinating all committee review efforts and records while maintaining relationships with other key offices as it relates to the awarding of institutional scholarship aid.
  • Assist with other duties and projects as assigned.
  • Participate in staff and leadership development training sessions to comply with federal and state regulations.

    Minimum Qualifications:
  • Bachelor's degree required or equivalent years of experience and eduction;
  • Minimum 3 years financial aid experience or other related higher education experience;
  • Supervisory experience with a focus of delivering exemplary customer service;
  • Knowledge of Title IV regulations and federal needs analysis;
  • Strong Communication, and interpersonal, and organizational skills;
  • Knowledge of Microsoft Office: Word, Excel, and PowerPoint, or similar products. Knowledge ofGoogle applications required.
  • with knowledge of Banner a plus

    Preferred Qualifications:
  • Master's Degree in Higher Education or related field
  • Knowledge of Banner application systems a plus!

    Qualified candidates must be able to demonstrate a strong interest in working in a service orientated environment as well as the ability to creatively and analytically improve services and information provided to our students. Candidates must also demonstrate the ability to work in a team based environment.

    To apply for the position, please visit: https://employment.tc.columbia.edu/cw/en-us/job/508592?lApplicationSubSourceID=

    jeid-407047c2c681374b80b7b20fdb87978a

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