Program Assistant

Program Assistant

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Northeastern community has a tradition of giving back, and each day, we witness the impact of our community's remarkable generosity. Our students are pursuing co-ops in all corners of the globe, growing their cultural fluency and preparing to thrive in the world. Our faculty are delivering leading-edge scholarship, teaching and mentoring tomorrow's leaders. And our researchers are pioneering new lines of inquiry, accelerating discovery in emerging fields. Northeastern University Advancement plays an integral role in engaging the Northeastern community to create a stronger, more sustainable, and bright future.

Responsibilities:
The Program Assistant is a member of the Office of Alumni Relations (OAR) team and serves an important role in supporting the Entrepreneurship and Career Strategy team.

Under the direction of the Senior Associate Director for Entrepreneurship and Career Strategy, the Program Assistant will:

1) assist in the planning and production of successful live and online programs, events, and activities from concept to post-mortem, including, but not limited to programs, events, and activities that support entrepreneurial and career activities;
2) help coordinate event logistics including researching venues, caterers, entertainers, photographers, transportation carriers, etc.;
3) manage event registrations including creating, updating and maintaining registration forms, entering data into appropriate systems (Salesforce, Cvent), and managing outputs needed from appropriate systems (e.g. attendance lists, reports, name badges);
4) administer post-event follow up including recording attendance in Salesforce and compiling event wrap-ups for analysis;
5) act as a customer service-focused resource for the members of the global university community, including internal colleagues, alumni, parents, students, friends, vendors, and other external and internal entities; and,
6) provide additional administrative office support to the Entrepreneurship and Career Strategy team.

Additionally, the Program Assistant will perform other duties and special projects as assigned.

The Program Assistant is a fully contributing member of the Entrepreneurship and Career Strategy team. The Program Assistant must be able to represent the university, the Advancement Division, and the Alumni Relations team in a professional, enthusiastic manner with customer service and team focus. As a member of the Advancement Division, it is essential for the Program Assistant to understand and support the role philanthropy plays in engaging the Northeastern community.

Qualifications:
Strong organizational, communications (written and oral), interpersonal, and computer skills; Proficiency in Microsoft Office including Excel, Word, and PowerPoint; Detail-oriented; High level of self-confidence and enthusiasm; Ability to work and be productive with minimal supervision; Ability to work in a team environment as well as independently; Ability to interact professionally and diplomatically with alumni, volunteers, students, staff, faculty, vendors, and external entities. Bachelor's Degree preferred: one to three (1-3) years of experience working in an office environment with customer service responsibilities; Experience working in higher education a plus

Salary Grade:
51

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/507659

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