Coordinator for Residence Life: Care and Success

Position Title
Coordinator for Residence Life: Care and Success

Position Number
070521

Department
University Housing-Residence Life - 325000

Minimum Qualifications

• Master’s degree earned by start date
• One to three years of experience working in college housing or in crisis and case management experience. Two years of GA experience is equivalent to one year full-time.

License/Certification Required

N/A

Essential Duties and Responsibilities

The Coordinator position is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university. This is a live-in position, meaning staff members are provided a furnished apartment, meal plan, and upgraded reserved parking space. When available and approved, Coordinators receive departmental support for professional involvement and travel. There are 9 Coordinators on the Residence Life Team, along with 14 Graduate Assistants, 3 Assistant Directors, 3 Administrative Professionals, and the Associate Director.

Student Care and Success
● Work 1:1 with students to coordinate resolution of first and second-time University Housing and Code of Conduct violations.
● Assist with evaluation, investigation, and adjudicate complaints and allegations of violations of the Student Code of Conduct and Housing Standards.
● Maintain the student case management process, including tracking overdue and pending cases and coordinate case-loads follow-up with students and staff.
● Clearly communicate, interpret and enforce department and university policies to staff and students.
● Ensure student staff members are appropriately confronting and documenting behavior issues and concerns, providing training where needed.
● Assist staff with urgent student case needs.
● Serve as a resource or referral for information concerning University life.
● Support assessment activities for the department related to student discipline/wellness; and behavioral trends, as part of broader divisional goals in support of student learning, persistence, and retention
● Produce weekly conduct and care breakdown reports to stakeholders.
● Produce end of term(s) and annual report.
● Provide weekly audit of conduct system to identify any delayed cases
● Create, edit, update, and review on-call, crisis response, and other documents under the direction of the Senior Associate Director of Residence Life.
● Coordinate on-call scheduling for Residence Life Staff

Crisis Management
● Provide leadership to staff and students during crises in the residence hall and in the greater campus community.
● Participate in a rotating weekly on-call system providing emergency assistance to staff and residents.
● Become familiar with and follow institutional and departmental guidelines regarding emergencies.
● Serve in on call rotation for campus of 6,200 students

Residence Education
● Be accessible, visible and present to students in the building and area.
● Provide educational and social activities in order to minimize campus behavioral issues
● Serve on task forces and assist Assistant Directors with collateral assignments.
● Develop collaborative relationships with campus partners.

Administration
● Meet regularly with students related to care and success, conduct follow-up as needed.
● Serve on additional departmental or divisional committees, taskforces, workgroups, or search committees.
● Along with the Residence Life staff team, develop and assist in achieving University Housing department goals.
● Discuss, implement and evaluate policy-making decisions affecting Residence Life.
● Attend staff training and professional development events in University Housing and Student Development.
● Attend and participate in Residence Life staff, All Res Life, and departmental meetings
● Meet weekly with the Assistant Director of Residence Life.
● Develop and complete a professional development plan.
● Post and maintain office hours as required by supervisor.
● Perform administrative tasks as delegated by the Senior Associate Director of Residence Life.
● Perform other duties as assigned.

Suggested Salary Range
$44,000

Physical Demands of Position

Special Instructions to Applicants

Please attach required documents:

• Cover Letter
• Resume
• List of References with Contact Information

Quick Link
https://appstate.peopleadmin.com/postings/48198

070521