Manager of Continuing Education and Community Development

Position Details

Position Information

Position Title
Manager of Continuing Education and Community Development

Pay Grade Level
E-7

FLSA
Exempt

Benefits

Health, dental, vision, life, short-term and long-term disability insurance, flexible spending and dependent care accounts, health savings accounts, Michigan Public School Employees Retirement Systems or TIAA 401(a) 12% employer contribution, TIAA 403(b), generous sick and vacation time, paid holidays, modified summer schedule, YMCA membership, Wellness Program, tuition reimbursement and professional development support.

Department
Workforce Training and Development

Campus Location
Iron Mountain

Min Salary
$51,698

Max Salary
$64,622

FTE

1.0

Full-time/Part-time
Full-Time

Position Type
Administration

Job Summary/Basic Function

The Manager of Continuing Education and Community Development is responsible for managing continuing education, community education and lifelong learning courses and programming that fosters growth and innovation for Bay College. Works diligently to cultivate community relationships with business and community members within Dickinson County and surrounding areas. The manager will work closely with academic divisions, marketing, and workforce training to provide training programs that promote personal enrichment, lifelong learning, and professional development.

As a community connector, the Manager of Continuing Education and Community Development is dedicated to providing a high-level of customer service to community partners and will assist in tracking, coordination, and implementation of related programs for both campuses. This position requires a strong, self-starter approach with the ability to work independently and an ability to adapt to constant development of new innovative projects. Due to the nature of the role, the individual must be comfortable working with executive-level personnel within the community and consistently demonstrate strong business professionalism, including both verbal and written, while attending multi-faceted meetings both internal and external. Further responsibilities include working closely with internal departments to assist with college events aligned with community development in Dickinson County and surrounding areas.

This position is based at the Bay College Iron Mountain Campus, focusing on community development and engagement in Dickinson and Iron counties, while also supporting continuing education initiatives at both the Escanaba and Iron Mountain campuses.

Minimum Qualifications

• Bachelor’s degree in business, marketing, or related field
• Three years of sales and/or marketing experience, with a proven track record of meeting established goals
• Exceptional interpersonal skills that result in trusting, long-term relationships
• Self-directed and able to independently manage time and projects in a face-paced environment; results driven
• Knowledge of account management and sales techniques
• Exceptional listening skills and the ability to gather, analyze and accurately interpret detailed information
• Valid driver’s license

Preferred Qualifications

• Experience working in local communities with strong connections to business local and community decision makers.

Months Per Year
12

Hours Worked Per Week
40

Work Schedule
Typical hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. with flex-time to be available during evenings to periodically attend community events.

Supervision Exercised

• Continuing Ed Instructors, Community Development and Lifelong Learning Instructors/Trainers
• Work-Study Students

Supervision Received

Works under the general supervision of the Vice President of Workforce Innovation and Strategic Partnerships.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned into this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Job related functions may be performed with or without accommodations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel requirement

Travel is an expectation of the role with a minimum of 50% travel required within Iron Mountain and surrounding counties. This position requires occasional travel for conferences, and periodic travel to the Escanaba Campus.

Job Duties

Job Duty

Community Engagement and Partnerships

• Act as a community ambassador for Bay College Iron Mountain Campus, building relationships with local businesses, organizations, and industry partners in Dickinson County and surrounding areas.
• Establish and maintain long-term community partnerships that align with Bay College’s Strategic Plan for growth and development.
• Educate the communities we serve about Continuing Education, Community Development and Lifelong Learning opportunities that emphasize the value and strength of building community partnerships and life-long learning.
• Participate actively in community organizations such as the Dickinson Area Economic Development Agency, Rotary, and Chamber of Commerce to support Bay College’s growth and outreach.
• Organize and lead community roundtable events that align with Bay College’s strategic goals and partnerships.
• Responsible for facilitating positive experiences for community members and continuing education students with each interaction.

Job Duty

Program Development, Delivery and Management

• Research, initiate, develop, deliver and track multiple continuing and community education training programs and lifelong learning; online, open-enrollment, and tasks simultaneously to meet established goals and metrics.
• Foster an environment supportive of growth and learning for individuals and organizations seeking continuing education, community education and lifelong learning programming.
• Administer Bay College’s Leadership Academy and Leadership Conference and/or similar future offerings to support community development.
• Manage the process for identifying and awarding Continuing Education Units (CEUs) for applicable courses, including certifications like SCECHs.
• Manage and forecast budgets related to continuing education, community development, and lifelong learning using data-driven approaches.

Job Duty

Instructor and Vendor Management

• Recruit, hire, supervise, and evaluate qualified instructors and trainers for continuing and community education programs.
• Communicate proactively with instructors/trainers to ensure they meet commitments and expectations.
• Provide ongoing support to instructors and trainers, collaborating with departments to meet client expectations.
• Administer partnerships with educational training vendors such as Ed2Go and others.

Job Duty

Operations and Logistics

• Coordinate logistics for scheduled trainings, programs, and seminars, including room scheduling, ordering materials, and preparing resources for instructors and students.
• Utilize the Event Management System for community engagement opportunities.
• Utilize the Learning Management System ( LMS ) to support continuing education and community development operations.
• Perform business office functions, including purchase orders, vouchers, invoices, timely payments, and electronic file management related to programs and courses.

Job Duty

Liaison and Collaboration

• Serve as a liaison with Bay College’s Workforce Training Division to connect corporate partners with customized training beyond the scope of continuing education and life-long learning.
• Collaborate with the Marketing Team to ensure accurate promotion and communication of courses, programs, and events.

Job Duty

Community and Student Support

• Manage and assess the effectiveness of the community sponsorship budget for Bay College Iron Mountain Campus.
• Support and embrace a diverse student population recognizing each student’s unique circumstances, needs, and motivations for pursuing higher education.
• Stay abreast of local changes in the community and industry needs and communicate to the Vice President of Workforce Innovation and Strategic Partnerships.
• Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission and vision and being in agreement to be evaluated by same.

Job Duty

Any other duties as assigned.

Department Information

Contact(s)

Beth Berube, Director of Human Resources
Shena Meffer, Human Resources Specialist

Contact Phone/Extension
906-217-4016

Contact Email
hr@baycollege.edu

Contact Fax
906-217-1625

Posting Detail Information

Posting Number
S197P

Posting Date

Close Date

Open Until Filled
Yes

Special Instructions to Applicants

Quick Link for Internal Postings
https://careers.baycollege.edu/postings/2201
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • Other
2. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
3. * How many years of sales and/or marketing experience do you possess?
   • No experience
   • 0-1 years
   • 2-4 years
   • 5-8 years
   • 9+ years
4. * Are you proficient with Microsoft software such as Word, Excel, and Outlook?
   • No experience
   • Somewhat proficient
   • Proficient
   • Very Proficient