User Experience and Outreach Librarian
- Employer
- Buffalo State
- Location
- New York, United States
- Salary
- Salary Not specified
- Date posted
- Sep 2, 2021
View more
- Position Type
- Administrative, Academic Affairs, Librarians & Library Administration
- Employment Level
- Non-Tenured Track
- Employment Type
- Full Time
User Experience and Outreach Librarian
Buffalo State, State University of New York, seeks candidates for the position of User Experience and Outreach Librarian
SUNY Buffalo State College seeks two (2) creative,
service-oriented individuals to work collaboratively with
colleagues to establish and promote our recently renovated Butler
Library Academic Commons as an essential and supportive learning
environment for a diverse group of students, faculty, staff, and
community members. These positions will help us explore innovations
in our approaches to helping students and faculty at our redesigned
Ask Us desk. The incumbents will develop strong working
relationships with patrons to understand their service and space
needs and improve their experiences using the library.
The positions are full-time, 12-month, tenure-track positions
represented by United University Professionals (UUP).
Duties and responsibilities include:
• Primary focus is on creating a welcoming and helpful frontline
service environment at our new Ask Us desk. Help ensure that
inquiries (from basic directional questions to more complex
research consultations) are answered effectively or referred to the
appropriate support service. Contribute to daily operations at the
desk, including mentoring student workers.
• Organize library outreach efforts, including events, exhibits,
tours, and other in-person and online engagement activities.
• Develop content for library web pages, update social media
channels, and design online and print materials to assist with
information sharing, wayfinding, and promotional activities.
• Participate in virtual and face-to-face information literacy
activities, including library instruction and workshops.
• Ensure that library spaces are navigable, accessible, and meet
various patron needs for working individually, connecting with
peers, and meeting with librarians, tutors, or other student
support teams.
Required Qualifications:
- Master’s degree conferred before position start date from a
program accredited by the American Library Association.
• Effective oral, written, and interpersonal communication skills and the ability to communicate clearly and professionally (evaluated in part by your application materials).
• Evidence of understanding the value of working collaboratively in an inclusive environment and interacting effectively with an increasingly diverse array of students and colleagues.
• Demonstrated knowledge of current academic library trends, especially in the areas of user experience, instruction, or outreach.
• Ability to articulate a vision for the library’s role in supporting student success in a rapidly changing academic environment.
Preferred Qualifications:
• Evidence of the types of research, writing, creative, or
presentation skills needed to be a successful tenure-track
librarian.
• Experience working in an academic library setting.
• Experience training and supervising student workers.
• Familiarity with instructional technologies and support for
in-person, blended, and remote/online learning.
• Knowledge of current commonly-used library applications
(LibGuides, Ex Libris Alma, Primo, etc.) and research resources
(EBSCO, Proquest, JSTOR, etc.).
• Awareness of accessibility guidelines and how they relate to
library services, spaces, and online resources.
Edge NXT.
Qualified applicants may apply online at https://jobs.buffalostate.edu
Buffalo State is an affirmative action/equal opportunity employer and committed to respect for diversity and individual differences.
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