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Senior Pathway Specialist

Employer
Dallas College
Location
Dallas, Texas, United States
Salary
Competitive Salary
Date posted
Sep 11, 2024
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Weekly Work Hours

40

Compensation Range

Staff Range N07

Salary Minimum

$75,000.00 Annually

FLSA

United States of America (Exempt)

Position Type

Staff

Position Summary

The Senior Pathway Specialist is a student success-centered leadership role responsible for providing comprehensive academic and career pathway programming and resources to current and prospective Dallas College students pursuing transfer degrees, Dallas College bachelor’s degrees, associates of applied sciences degrees, certificates, and TRUE (Texas Reskilling and Upskilling through Education) and Continuing Education pathways. The Senior Pathway Specialist is a collaborative leader responsible for managing academic pathway relationships with multiple internal and external partners to facilitate the student pathway journey from start to finish. This role works with academic partners to build robust and sustainable, industry-aligned pathway processes and cohort-based registration, using subject matter expertise to reduce barriers and student bounce, provide timely and relevant responses and solutions, correctly register students in cohort-based programs, ensure accurate course planning in career and transfer pathways, and shepherd course substitutions. They deliver accurate, School-specific academic, career resources and current and prospective student pathway programming that promotes student pathway selection, persistence, credential completion, and employment. The Senior Pathway Specialist is an expert in the programs of study in their assigned School with specific knowledge of the career alignment, regional job landscape, co-ops and internship requirements, industry-aligned certifications and licensure, starting and median salaries, and opportunities for career advancement for degree plans in their assigned School. In addition, this role supports academics and associated faculty in School-specific programming and initiatives both inside and outside of the classroom. The Senior Pathway Specialist leverages technology to effectively input, monitor and track School and pathway specific data that supports Division, School, and College goals. The Senior Pathway Specialist collaborates closely Success Coaches and associated faculty to collectively provide appropriate interventions that promote timely on-track credential completion, job placement and transfer. The Senior Pathway Specialist supports the Associate Dean of Pathway Success by providing leadership to School-aligned team members and by proactively ensuring that the specific needs of students considering or enrolled in pathways in their assigned school are met. Successful candidates will understand the unique needs of CTE students who are seeking certificates and degrees or are pursuing Continuing Education training to re-skill or up-skill for high demand jobs in growing industries and the unique needs of students transferring to a university.

Senior Pathway Specialists will support School-specific pathway planning, persistence, and completion for Dallas College students.
  • Responsible for ensuring the delivery of accurate, school-specific pathway career mapping for Dallas College students.

  • Responsible for providing precise credential and career support for student-selected pathways.

  • Responsible for collaborating with faculty, Success Coaches, marketing and key stakeholders to develop and promote pathways for all students, including

  • special populations such as non-credit, dual credit, first-time in college, developmental education, part-time, full-time, veteran, ESL/ESOL, transfer-in and Adult

  • Basic Education.

  • Responsible for serving as the liaison for faculty and Success Coaches with wrap-around support for student success.

  • Responsible for working with College Coaches to provide pathways information and support for prospective Dallas College students to facilitate their identification of a career path, choice of Dallas College program to pursue their career-aligned educational goals and completion of program-specific pre-admissions requirements · Responsible for facilitating School-specific academic program, career and transfer training, resources and pathway programming that promote student pathway persistence, credential completion and employment

  • Responsible for supporting the Associate Dean of Pathway Success with assigned leadership tasks, including directly managing School-aligned staff and/or leading initiatives in collaborative teams of Senior Pathway Specialists

  • Responsible for leading collaborative efforts among various Dallas College stakeholders (including faculty and leaders in the assigned School, Success Coaching, Career and Transfer, College Coaching, the Employer Resource Center and others) to ensure that students receive the wrap-around support required to meet their specific needs.

  • Responsible for assessing program outcomes and tracking student pathway progress toward completion.

  • Leverages technology to input, monitor and track initiatives focused on student pathway completion.

Required Knowledge, Skills and Abilities
  • Knowledge of the purpose of community colleges and the vision of Dallas College.

  • Knowledge of Dallas College certificates, programs, and degrees within the assigned School

  • Depth of knowledge of academic advising, academic planning, degree audit, Guided Pathways, career development, and labor market data for the assigned

  • School.

  • Detail-oriented precision in reviewing and mapping student academic and career pathways.

  • Ability to develop strong, cross-departmental processes to support student success.

  • Proficiency in the use of quantitative and qualitative data to inform service delivery improvement resulting in an improved student experience and student

  • success outcomes.

  • Ability to handle multiple work priorities with accuracy and attention to detail

  • Experience in coordinating and delivering presentations to staff, faculty and students and executing goal-oriented tasks.

  • Experience with emerging technologies and the effective application of service technologies to enhance academic planning, and engagement with students

  • and to track and monitor student progress, co-op/internship placement, full-time job placement, and alumni career trajectory

  • Understanding of the principles of program evaluation and student outcome assessment.

  • Experience using technology to input, track and monitor program and student outcomes.

  • Strong commitment to shared accountability and high-quality customer service and care.

  • Experience effectively communicating, team building, and working collaboratively with diverse academic, workforce and student success partners.

  • Ability to respond appropriately to issues in a dynamic, rapidly-changing educational/economic environment.

  • Familiarity with relevant national policies, practices and legislation that relates to Career and Technical Education.

  • Experience in enhancing pathway supports and student success for all Dallas College student populations.

  • Ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and

  • outside a college or university with diverse academic, socioeconomic, cultural, and ethnic backgrounds.

  • Experience effectively engaging and supporting students in a remote work environment. · Strong time management, organization, problem-solving, and communication skills, with an emphasis on verbal and writing skills that effectively communicate complex ideas with clarity and precision.

  • Excellent communication skills, attention to detail, and personal skills using collaboration, tact, patience, and courtesy.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications
  • Bachelor’s degree plus two (2) years of experience in a related field OR associate’s degree plus seven (7) years of experience in a related field. Master’s degree preferred. Official transcripts required.

  • Minimum of four (4) years of experience in workforce development or direct student service capacity in pathway success or Guided Pathways, academic advising, career development, success coaching, first-year experience, retention and related fields, or an industry-specific area aligning with the Dallas College Schools.

  • Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday especially during heavy registration peak times including nights and weekends. Ability to work weekly 10:00 a.m. - 7:00 p.m. shifts.

  • Current and valid Texas driver’s license required for travel between campuses.

Preferred Experience/Skills
  • Bilingual or multi language skills preferred

  • Successful candidate will have experience with health science programs.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Key Responsibilities
  • Develop strategies to expand access to career-pathway educational opportunities for non-traditional and under-resourced student populations.

  • Deliver accurate, School-specific academic, career and transfer information, resources and pathway programming that promotes student pathway

  • persistence, credential completion, transfer, and employment.

  • Enroll students in cohorted and employer-paid CTE programs in close collaboration the assigned School and Success Coaching.

  • Collaborate regularly with Success Coaches, Degree Audit, Career and Transfer Skill Development, Academic, associated faculty, Workforce, and other

  • Student Success partners to promote student pathway persistence, credential completion and employment.

  • Collaborate with faculty and Success Coaches to create a seamless student connection between the continuous and holistic support of the Student Success

  • Coach and the pathway-specific expertise of the Senior Pathway Specialist.

  • Collaborate with Student Success, Academics and Workforce partners to strengthen student pathway options, resources, and services.

  • Develop and deliver Pathway Success programming that supports faculty, staff and student awareness of pathway options, resources and services.

  • Respond to prospective student inquiries and referrals.

  • Provide pathways support to credit, non-credit, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student

  • populations.

  • Work with Dallas College Student Success colleagues to develop, implement, and evaluate effectiveness of strategies for achieving or exceeding annual

  • targets for student enrollment, retention, completion, and job placement by program.

  • Work collaboratively with Dallas College Outreach and Recruitment to support an enrollment funnel for prospective students leading to increased

  • enrollment.

  • Host guided tours and support walk-in students and parents.

  • Collaborate with College Coaches to assist faculty with recruitment visits to ISDs and organizing on-campus recruiting events.

  • Guide students through program-specific application processes.

  • Work collaboratively to support prospective student application to admissions-restricted programs and pathway mapping with prior coursework

  • evaluation, course sequence mapping, course equivalencies and credit for prior learning.

  • Connect students with scholarship opportunities.

  • Track student progress and assist with course enrollment each semester from entry through completion of industry-recognized credentials, certificates and

  • degrees.

  • Develop and maintain accurate website information on Dallas College career pathways.

  • Provide career and academic pathway information to assist students in making informed choices of Program of Study.

  • Manage course substitutions and pre-requisite waivers, in collaboration with Degree Audit, between academic partners, Success Coaching, and non-credit

  • to credit pathways

  • Connect ISD partners and Dallas College program leads and faculty to promote Dallas College pathways for high-demand careers

  • Serve as industry-specific liaisons who support partner pathway needs, such as Methodist Hospitals, State Farm, Amazon, Fed Ex and Fire Departments

  • Partner with program faculty to develop student recruitment and retention plans, strategies, and written materials.

  • Work collaboratively with Student Success and School stakeholders to support the career exploration process.

  • Connect faculty to appropriate Student Success resources to support non-progressing students with further outreach and intervention.

  • Guide students through articulation of CEU credits to Level 1 Certificates and articulation of transfer credit from Associates to Bachelors.

  • Work collaboratively with Success Coaching to guide students through Prior Learning Assessment (PLA) for experiential learning or military training and experience where applicable.

  • Identify and support connection to programs of study that are appropriate for students with disabilities and justice-involved students.

  • Partner with College Coaches, Workforce Solutions Greater Dallas, community organizations and other partners to market and recruit adult learners for programs.

  • Work collaboratively with the Employer Resource Center, Work-Based Learning, Career Connected Learning, Career and Transfer Skills Development and others to manage cohort Apprenticeship programs.

  • Work collaboratively with the Employer Resource Center to connect employers from local and outlying areas with qualified students and graduates to meet their hiring needs by promoting co-op and job opportunities.

  • Work collaboratively with Dallas College Alumni Relations to build, track, and maintain alumni relations and connections with Dallas College.

  • Ensure regulatory compliance with Dallas College, state, and federal requirements.

  • Meet institutional and departmental goals by executing and tracking assigned activities and evaluating outcomes.

  • Prepare and present reports and leverage technology to track and monitor progress; keeps detailed records of assigned activities.

  • Participate in required professional development to ensure current knowledge of internal and external resources and services.

  • Leverage emerging technology to maintain systemic efficiencies in the delivery and tracking of communications, services, programming and experiences.

  • Ensure high-quality customer service and care.

  • Completes required Dallas College Professional Development training hours per academic year.

  • Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this
description. Position requires regular and predictable attendance.


About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Position will support the School of Health Sciences with opportunities available at Brookhaven campus and El Centro campus.

Applications DeadlineSeptember 26, 2024

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