Student Accounts Collections Temporary Office Support III

Student Accounts Collections Temporary Office Support III

University of North Carolina Wilmington

University Information: The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with over 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Department: Student Accounts/Cashiers - 35101

External Link to Posting: https://jobs.uncw.edu/postings/33501

Vacancy Number: TSP5415PST

Working Title: Student Accounts Collections Temporary Office Support III

Job Title: Student Accounts Collections Temporary Office Support III

Temp Position Type: SHRA Temporary

Job Category: Accounting, Auditing & Financial Management

FLSA for Position: Nonexempt

Brief Summary of Work for this Position: Review student accounts and non student accounts to place outstanding accounts in collections status.
Generate and send letters to collections students
Assign outstanding accounts to Attorney General Office or Collection Agencies according the statues and state polices
Communicate with student, Attorney General's Office, Collection Agency to resolve credit and collection issues.
Develop reports and provide analysis on status of collection accounts monthly.
Communicate with students to prevent account from reaching past due status and collections of past due accounts .
Provide excellent and considerate customer services, must communicate and follow up effectively with Attorney General's Office, Collection Agencies and students in a timely manner.
Preparation and filing of debt set-off monies thru the NC Department of Revenue, Preparation and filing of accounts in debt, to send to the Office of State Budget and Management to identify the state of NC employees to collect from voluntary payroll deductions.
Reconciles loan funds and other student revenue funds and accounts.



Minimum Education and Experience Requirements:

Preferred Education, Knowledge, Skills & Experience: Experience with Banner or other Oracle ERP product
Experience with Collections



Required Certifications or Licensure:

Primary Purpose of Organizational Unit:

Eligibility for Employment: Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

College/School Information:

Work Hours: varies between 8 to 5

Work Days: Monday - Friday

Hours Per Week: 24 hours per week

Type of Position: Part Time

Anticipated Hiring Range:

Special Instructions to Applicants: Please note, this is a temporary position. The length of the assignment will be based on department need with the possibility of continuation. Temporary assignments cannot exceed 11 consecutive months without a full 31-day break from employment. Employees in temporary positions are not considered permanent state employees and do not earn leave. Temporary employees are subject to the Affordable Care Act guidelines.This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.

Job Posting Date: 09/06/2024

Job Closing Date:

EEO Statement: At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment: Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings: Single Incumbent


To apply, please visit: https://jobs.uncw.edu/postings/33504



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