Program Support Supervisor 1 - Career & Technical Education

Description

Columbia Basin College ('CBC' or the 'College') seeks a Program Support Supervisor 1 to independently plan, organize and prioritize work in support of the Career & Technical Education Department. This position directly assists the Dean in their related duties and activities and acts as a liaison between the Division(s) and outside organizations. This position reports to the Dean for Career & Technical Education.

This position closes September 16, 2024 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.

Primary Responsibilities

• Coordinate program activities with relevant agencies and departments, promote the program on campus and with external organizations, and represent the program at meetings, including on behalf of the Dean when requested;
• Use advanced computer skills for word processing, graphics, database management, and spreadsheets; oversee the preparation of reports and publications, including mailers, brochures, and programs;
• Advise students, staff, program participants, and the public from diverse socio-economic and cultural backgrounds on program content, policies, and activities, recommending alternatives as needed; regularly confer with off-campus organizations and agencies to interpret and implement program and institutional policies;
• Develop and manage program budgets, including projecting income and expenditures, maintaining records, processing funds, and handling requisitions, invoices, and payroll, while identifying and correcting any issues;
• Assist in devising and implementing new department procedures and exercise independent judgment in interpreting and applying rules and regulations;
• Establish work priorities and ensure deadlines are met; order supplies and equipment, arrange for equipment maintenance and repairs, and maintain safety data sheets and hazardous waste records, scheduling removal as needed;
• Lead and direct the work of other classified personnel; train new employees; assign and schedule work;
• Proctor School of CTE industry specific credential examinations, ensuring adherence to testing protocols and maintaining the integrity of the examination process; and
• Perform other related duties as assigned.

Required Qualifications

• High school diploma or equivalent; and
• Three (3) years of administrative support experience working in position(s) such as an administrative assistant, secretary, program coordinator, program support or related field.

OR

Equivalent education/experience.

Preferred Qualifications:

• Experience in a supervisory or mentor role; and
• Bilingual and biliterate in English and Spanish.

Skills and Abilities

Attention to Detail : A thorough approach to work, ensuring accuracy, precision, and high-quality output in all tasks. Pays close attention to small details, minimizing the likelihood of errors and contributing to overall excellence;

Communication Skills : Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders;

Customer Service : Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;

Organizational Skills : Strong organizational abilities to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced setting;

Problem-Solving Skills : Proven capacity to analyze complex issues, identify solutions, and implement strategies to address challenges effectively within a dynamic educational environment;

Professionalism : Consistently embodying integrity, ethical conduct, and dedication to the college's mission. Demonstrating reliability, honesty, and professionalism in all interactions while upholding confidentiality and adhering to professional standards;

Teamwork Skills : Collaborative mindset with the capability to work effectively within multifaceted teams, fostering cooperation and collaboration to achieve common goals; and

Technology Proficiency : Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational technologies relevant to the position.

Terms of Employment

This position is a full-time classified staff position. This position is overtime eligible and the typical work hours are Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m.; however, must be available to work a flexible schedule when prior notice is given by the College. This position is available immediately.

PROCESS NOTE:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, Problem Solving, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Customer Service, etc.).

CONDITIONS OF EMPLOYMENT:
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.

If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

OTHER JOB ELEMENTS:
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

PHYSICAL DEMANDS:

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

WORKING CONDITIONS:

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.