Skip to main content

This job has expired

Student Success Navigator (Temporary)

Employer
Miami University (Ohio)
Location
Oxford, Ohio
Salary
Competetive
Date posted
Aug 23, 2024
View more categoriesView less categories
Position Type
Administrative, Student Affairs
Employment Type
Full Time

Job Description

 

Duties & Responsibilities:

  • Provide individual support for new, exploratory students (undecided), Pathways program, and participants in student success programs (e.g., Bridges, GradU8, ElevateFirst and First-Gen Scholars).

  • Develop a comprehensive understanding of Miami University's departments, resources, services, and student-focused policies and procedures.

  • Foster ongoing relationships with colleagues and partners across the campus.

  • Apply student success and persistence theories, student identity development, advising, and learning theories to shape student interactions.

  • Use effective listening and advising practices to assist students from diverse backgrounds in accessing university resources and opportunities and developing graduation plans.

  • Document advising sessions in EAB Navigate and consistently follow up with students using university systems.

  • Utilize multiple modalities for student interaction, including texting (through EAB), phone, email, and meetings through in-person or interactive video conferencing platforms (e.g., Zoom, Google Meet).

  • Establish a campus presence at events and activities to demonstrate a commitment to student success.

  • Communicate effectively and timely in writing and verbally with campus constituents.

 

Minimum Qualifications:

  • Bachelors degree 

 

Required Knowledge, Skills and Abilities:

  • Demonstrated ability to use relationship-building techniques to ensure continued engagement with students and campus partners.

  • Proven decision-making skills for quick, informed, and appropriate decisions essential to understanding students’ needs and identifying solutions.

  • Possess energy, empathy, listening skills, and a desire to work in an innovative, proactive, and student-centered position.

 

 

Preferred Qualifications:

  • Master’s degree 
  • Knowledge of higher education retention, advising, and student development theories.

  • Experience working with students in roles such as tutor, intervention specialist, educational learning specialist, or equivalent positions.

  • Experience teaching at the college level.

  • Familiarity with Banner, Workday, EAB Navigate, and other predictive analytics and student information systems.

  • Ability to develop creative student success strategies based on data.

  • Proficiency in learning and understanding technology/software programs.

  • Experience in proactive advising/support roles.

  • Understanding and using large data sets to make informed decisions

  • Commitment to ongoing professional development 

 

 

Additional Position Information (if applicable)

  • Students frequently seek help with finding or switching majors, selecting classes, and discussing class options candidly

  • Assistance is needed for students aiming to earn admission to specific programs (e.g., FSB).

  • Addressing homesickness, lack of friends, and feelings of insufficient academic preparation.

  • Supporting students overwhelmed by academics or feeling unsupported on campus.

  • Guidance on understanding Miami policies (e.g., course repeat policy, academic probation, academic dishonesty)

  • Assistance with scholarship needs

  • General transfer processes

  • Addressing health issues affecting academic performance and unresponsive faculty.

  • Educating students on effective communication with professors (e.g., drafting emails)

  • A significant portion of the role involves communication with parents

  • Providing resources and support to parents and students to ensure they feel heard and supported.

  • Presenting to students and families at Orientation

 

 

Required Application Documents

Resume and cover letter

 

 

Special Instructions (if applicable)

none

 

 

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

 

This organization participates in E-Verify.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert