Coordinator, Mail Services

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Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy .

JOB TITLE SUMMARY

Job Title: Coordinator, Mail Services

Division: Fiscal Affairs

Evaluation Group: Staff

FLSA Status: Non-Exempt

Reports To: Senior Vice President, Operations

Positions Supervised: N/A

Job Summary

The coordinator, mail services assists in the daily planning and organization of campus mail operations.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Assists in the management of mail service operations, including supporting daily tasks such as shipping and receiving, conflict resolution, and campus deliveries
• Receives, sorts, and distributes student and University mail
• Assists in the management of student locker storage system, University package tracking system, and postage meter system
• Sorts and processes outgoing mail and packages
• Complies with U.S. Postal Service regulations

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values – integrity, dedication, excellence, creativity, and teamwork
• Provides excellent customer service to all students, faculty, and staff

Communication, Teamwork, and Collaboration

• Maintains regular communication and coordination with outside mail companies (FedEx, USPS, UPS, Amazon, etc.)
• Interfaces with University staff to ensure accurate distribution of mail and packages
• Works with mail services team to ensure daily tasks are completed

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Valid driver’s license
• Bachelor’s degree preferred
• A minimum of one year of related experience preferred

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Strong organizational skills
• Strong verbal and written communication skills
• Strong customer service skills
• Familiarity with Microsoft Office Suite
• Ability to operate small cargo vehicles, as applicable

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Fully On-Ground

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to speak and write clearly
• Ability to reach with hands and arms
• Ability to stoop, kneel, and crouch
• Ability to stand for long periods of time
• Ability to traverse campus, possibly for long periods of time and on uneven terrain, in all weather conditions
• Ability to climb stairs and walk up inclines
• Additional physical requirements may include frequent lifting and/or moving up to 20 pounds
• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.