Programmer Analyst - Applications & Customer Relations

The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives.

JOB TITLE:

Programmer Analyst - Applications & Customer Relations

JOB PURPOSE:

Analyzing user requirements, designing, coding, testing, and maintaining software applications that enhance business operations

This position has been deemed essential as addressed in the University of Wyoming’s Employee Handbook .  Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure. 

This position involves on-call status.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Programming functions, including defining requirements, writing code, testing, implementing, and maintaining code. This is done to keep current applications functioning and add new features when released or requested. 40%
• Maintain a high degree of technical knowledge and understanding of supported applications and programming languages. This is done to make sure the most value is being delivered from the application and users are able to achieve business outcomes. 20%
• Communicate with end users to map and develop processes/procedures that maximize use of SIS applications and enhance their ability to deliver services. This is done so that users understand the best way to use the application for their needs. 15%
• Work with the SIS leadership team to help prioritize active and upcoming projects. This is done so that leadership understand the complexity and time a project will take in order to prioritize it amongst other competing priorities. 10%
• Prepare and update documentation on work products and implementations. This is done for future planning if an implementation needs to be adjusted, retired or determine how it impacts other technical processes. 10%
• Provide technical project guidance to student employees. 5%

SUPPLEMENTAL FUNCTIONS:

• Provide computer, program application, and report writing instructions to users.
• May provide backup support to major programs with critical campus-wide effects.
• Maintain currency in programming field; may recommend equipment and software purchases for department.
• Promote teamwork and information sharing within designated division, and as appropriate, with other divisions.

COMPETENCIES:

• Analysis/Problem Identification
• Collaboration
• Consistency
• Integrity
• Teamwork (Cooperation)
• Work Tempo

REMOTE WORK ELIGIBILITY:

This position is eligible for remote work and/or a flexible work schedule.

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree in Computer Science or a related field, or an equivalent of combination or education and work experience

Experience: 1 year work-related experience in computer programming is preferred

Required licensure, certification, registration or other requirements:

• Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy .

DESIRED QUALIFICATIONS:

• Experience programming/supporting the Ellucian Banner ERP system.
• Experience programming/supporting Salesforce CRM.
• 1 year of experience programming using Oracle database.
• Ability to write and interpret complex SQL and PL/SQL in a production environment.
• Excellent technical writing skills.
• Successful experience in priority setting and time management.
• Exceptional interpersonal skills.
• Experience communicating and collaborating effectively with individuals at all levels of the organization.
• Experience programming or developing business applications
• 2 years of experience in basic programming languages.
• Experience in programming using complex relational database structures.
• Prior systems analysis experience.
• Experience communicating with end users throughout the project development lifecycle.
• Excellent verbal communication skills.
• Initiative-taker, motivator, and collaborator.
• Resourceful problem solver.

REQUIRED MATERIALS:

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. This position will remain open until filled. Complete applications received by 08/25/2024 will receive full consideration.

HIRING STATEMENT:

UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu .

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/