Student Employment Counselor

Job Summary

Rhode Island School of Design (RISD) seeks a Student Employment Counselor to assist in the administration of student employment programs and counsel students regarding student employment while attending the college. The Student Employment Office assists students and supervisors in all aspects of on-campus student employment and off-campus federal work study.

With a demonstrated commitment to centering inclusivity, diversity and equity in executing key responsibilities, the Student Employment Counselor is a highly valuable member of the Student Employment department, responsible for providing key administrative support to the department as well as training and onboarding to student workers.

We seek a culturally competent candidate who will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, environmental and climate justice, and equal access to resources and opportunities.

As an employer, RISD offers a supportive, collegial and inclusive work environment and a competitive benefits package

Essential Functions:

• Responsible for timely and accurate onboarding for domestic, international, undergraduate, and graduate students for both on campus and approved off campus positions.
  
  
• Manage the Student Employment front desk operations including providing timely and accurate responses to email, phone, and in-person inquiries from students, employers, and other internal and external partners. Maintain the front desk input sheet and the I-9 input sheet to monitor both walk in and appointment volume (made through Penjii, RISD’s appointment making platform).
  
  
• Create and deliver monthly metrics to the Director of Student Employment and the Student Financial Services team on front desk, phone and email volume.
  
  
• Hire, train, mentor, and manage student employees to staff the front desk.
  
  
• Responsible for the off-campus FWS program, maintaining job lists, completing authorization of student employees, and invoicing agencies. Maintain current payroll authorizations, job descriptions, wage scales, and off campus Federal Work-Study contracts.
  
  
• With input and assistance from the Director of Student Employment, responsible for building and expanding Federal Work Study off campus job opportunities by reaching out and building relationships with non-profit agencies and informing them of the advantages, policies, and procedures involved with hiring RISD students in the Federal Work Study Program.
  
  
• Deliver training to students, faculty and staff in a variety of student employment-based topics. This includes, but is not limited to, yearly onboarding for new students, yearly onboarding for student supervisors and Graduate Program Directors, just in time (JIT) training for newly hired GPDs and student supervisors, targeted training to specific student populations on campus, such as international students and first-generation students.
  
  
• Responsible for planning and managing recognition events such as National Student Employment Week activities including, but not limited to, Student Employee and Student Supervisor of the Year Ceremony.
  
  
• Coordinate the student employment payroll process in a timely manner including, but not limited to ensuring on campus hourly paid students are submitting their hours into Workday correctly and are paid on the scheduled pay period.
  
  
• Track, monitor, analyze, and prepare reports regarding student earnings within budget limitation and student financial need. Identify students who have FWS and have award balances of under $500.00. and alert students and their respective supervisors when students with Federal Work Study reach their balance threshold.
  
  
• Maintain RISD’s job board to ensure that all on campus jobs that are submitted meet proper standards, including an equitable pay rate based on defined Wage Levels/Job Descriptions and language that is free from bias. Edit and recommend changes to departments before posting.
  
  
• Provide administrative frontline support for graduate assistantships including, but not limited to, communications with graduate students and managing and processing of assistantship forms, letters, and hiring. Under the direction of the Director of Student Employment, create and update documents utilized by the Graduate Program Directors and Academic Affairs.
  
  

Required Knowledge/Skills/Experience

• Ability to work with and help foster a diverse and inclusive culture.
  
  
• Demonstrated ability to stay current with federal, state, and institutional regulations governing work study, labor and employment.
  
  
• Experience in PC computer and MS Office (Word, Excel, PowerPoint) skills.
  
  
• Strong presentation skills and proficient knowledge in creating and updating dynamic, solid training material, and presentations (PowerPoint and Google Slides).
  
  
• Experience in presenting training material and topics in live, hybrid, and recorded modalities.
  
  
• Familiarity with the I-9 process for both domestic and international students.
  
  
• Bachelor’s degree required or equivalent combination of education and experience.
  
  
• Minimum three years of combined experience in financial aid, student employment, human resources, higher education or a relevant field.
  
  

PREFERRED:

• Knowledge of platforms and software such as Workday (HCM) and the Thomas Reuters suite of tax treaty analysis platforms which is used to assist international students with completing tax treaties when applicable.
  
  

Union:

No

Work Schedule:

35 hours per week; 12 months per year

Employment Status:

Full-time; Exempt; Regular

Grade:

530EX

Work Modality

hybrid eligible

Documents Required to Apply:

Cover Letter

Resume

Salary Grade Structure

Incomplete applications will not be considered. Please upload all required documents.

The successful candidate will be required to meet our pre-employment background screening requirements.

RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.

For internal use only - Job Family:

Student Financial Services