IT Infrastructure and Systems Associate (Linux Engineer)

Summary

Baylor College of Medicine is seeking a dedicated and skilled Linux Engineer to join our Infrastructure and Cloud Services team within the Office of Information Technology. In this role, you will manage and support Linux environments across multiple data centers and provide technical assistance to colleagues and end users. Proficiency in Red Hat Enterprise Linux (RHEL) and Ubuntu administration is essential. Familiarity with common infrastructure platforms such as Cisco UCS, VMware, and Azure is also required. While not mandatory, experience with Microsoft Windows Server and other Microsoft enterprise services, such as Active Directory and Group Policy Management, is highly valued.

As a Linux Engineer at BCM, you will work directly with advanced technologies and have numerous opportunities to expand your expertise. We foster an innovative culture where you'll be empowered to research and implement creative solutions to enhance our infrastructure. You will have the flexibility to engage in diverse projects, both large and small. You'll be part of a collaborative team passionate about sharing knowledge and supporting each other's growth. If you enjoy hands-on challenges and collaborative learning, this role will offer you the ideal environment to develop your career.

Job Duties

• Build and manage virtual servers deployed across multiple on-premises data centers and cloud environments, including VMware, Azure, and AWS.
• Utilize knowledge to guide system enhancements and standardizations, ensuring up-to-date security and performance.
• Regularly apply updates and patches to servers using tools like Red Hat Satellite and SaltStack.
• Troubleshoot, remediate, and perform root-cause analysis on systems ranging from servers, compute, storage, AWS, Azure, and other related technologies.
• Manage virtual servers using VMware vSphere/vCenter and manage Cisco UCS hardware to ensure efficient operation.
• Monitor server health using tools like SolarWinds and Elasticsearch, focusing on performance metrics and configuration issues.
• Participate in after-hours on-call rotation to address urgent IT issues.
• Develop and maintain standard operating procedures (SOPs) and knowledge base articles for efficient and consistent IT practices.
• Operate effectively within an ITIL-based framework, handling incidents and changes and fulfilling requests efficiently.
• Proactively seek out innovative solutions for IT challenges and make recommendations to update and improve legacy systems, infrastructure, and services.
• Performs other job related duties as assigned.

Minimum Qualifications

• Bachelor's degree. Four years of relevant experience may substitute for degree requirement.
• Two years of relevant experience.

Position Specific Requirements

• Red Hat Enterprise Linux (RHEL)
• Ubuntu
• Red Satellite
• SaltStack
• Core concepts for cloud hyperscalers, including Azure and AWS
• Proficiency in common scripting languages
• Vulnerability remediation using central patch management

Preferred Qualifications

• Microsoft Windows Server management and related technologies, such as Active Directory, Group Policy management, and MCM/SCCM
• SolarWinds
• ServiceNow
• Elasticsearch
• Ansible
• Knowledge of container platforms like Kubernetes and Docker
• Experience in infrastructure automation, modern DevOps practices, and infrastructure as code

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

DI

Requisition ID: 20128