Working Warhawk I - Computer Lab Assistant

Posting Details

Classification Summary

Classification Title

Position Information

Position Title
Working Warhawk I - Computer Lab Assistant

Job Description

Preferred Qualifications

Posting Text

Department
Information Technology Services

Number of Vacancies

Job Open Date
08/08/2024

Job Close Date

Special Instructions to Applicants

You are strongly encouraged to schedule an On-Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake for available appointment dates/times.

This posting requires a resume to complete the application. Students can request resume review assistance by sending .doc or .pdf resume documents to resumereview@aum.edu.

Please upload your current or upcoming class schedule to the section titled, “Student Schedule”.

Duties and Responsibilities:
Provide assistance and support to users for printers, computers and other equipment
Provide proper lab sanitation and social distancing guidance to lab occupants, enforcing official campus policies as required
Sanitize lab areas and equipment as users leave throughout the shift
Ensure all equipment is treated with proper care and not removed without authorization
Log equipment damage and malfunctions with management

Qualifications:
Friendly, enthusiastic and willing to learn
Customer service skills
Problem solving skills
Ability to communicate effectively in spoken and written English
Ability to work independently with minimal supervision
Experience with maintaining computer hardware/software is desired
Able to work nights and/or weekends

Quick Link
https://www.jobs.aum.edu/postings/6872
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Describe your experience related to this position.
   
   (Open Ended Question)
   
   
2. * Explain what does effective customer service mean to you? How did you come to this conclusion?
   
   (Open Ended Question)
   
   
3. * Are you available if needed to work before or after university business hours (8 AM - 5 PM, M-F), or on weekends?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Student Schedule

Optional Documents