Slate Manager - Office of Enrollment Management
- Employer
- Carnegie Mellon University
- Location
- Pittsburgh, Pennsylvania, United States
- Salary
- Competitive Salary
- Date posted
- Aug 9, 2024
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Job Details
The Office of Enrollment Management (EM) is charged with leading all aspects of the enrollment process and fostering a welcoming environment that supports students from the point of recruitment all the way through Commencement. Focused on looking across the institution to provide a seamless student experience, the Enrollment Strategic Initiatives (EMSI) department documents and assesses operational needs to build tools and improve processes. We are seeking a Slate Manager to join a dynamic and growing team. Under the direction of the Executive Director of Strategic Enrollment Initiatives, you will be responsible for delivering solutions within the systems ecosystem and Customer Relationship Management (CRM) tools that support vital admission and enrollment processes.
As a Slate Manager, you will take ownership of the process to generate efficient solutions that facilitate the business operations in the Office of Enrollment Management. You will manage the project discovery and planning phase, determine feasibility and implement tools and CRM functionality that will be used by EM units during day-to-day operations as well as our partners throughout the Carnegie Mellon organization. The Slate Manager will collaborate with campus stakeholders to share their expertise to aid in determining the future state of a solution and leverage modern technologies to improve operational efficiencies and execute on the vision and strategy set forth by the Executive Director of Strategic Enrollment Initiatives. This position is critical in producing a quality, student-centered experience.
The Slate Manager position is a full-time, hybrid position starting late summer/early fall 2024. Flexibility for fully remote work may be offered at the discretion of the Enrollment Strategic Initiatives department.
Core responsibilities include:
- Lead the discovery and planning phase of EMSI projects to appropriately identify problems and implement optimal solutions
- Collaborate with EMSI leadership to prioritize projects and engage with stakeholders to minimize risk to EM operations
- Support Slate Administrators in completing the lifecycle of a project while staying abreast of new technologies and enhancements to existing solutions
- Create and deliver testing solutions to minimize inaccuracy and aid in adoption of tools across EM division
- Document standard business processes and routine procedures to provide necessary training for staff
- Apply policies, procedures, and regulations to ensure consistent administration and compliance
- Build tools, queries and solutions for EM, admission processes and campus partners
- Troubleshoot and maintain CRM, software and database systems within EM
- Mentor junior level EMSI staff and provide training resources to them and other EM users as needed
Qualifications:
- Bachelor’s degree is required
- Minimum 5 years of related experience with CRM tools -- Slate by Technolutions highly preferred
- Excellent interpersonal, problem solving, and organizational skills required
- Proficiency and comfort with technology
- Attention to detail and passion for fostering student success through systems
- Successful background check
Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays . Finally, rest easy knowing you are covered by life and accidental death and disability insurance.
Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access , and so much more!
For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page .
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Systems Administration and Support
Position Type
Staff – Fixed Term (Fixed Term)
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
- Please visit “ Why Carnegie
Mellon ” to learn more about becoming part of an
institution inspiring innovations that change the world.
- Click here to view
a listing of employee benefits
- Carnegie Mellon University is an Equal Opportunity
Employer/Disability/Veteran .
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Statement of Assurance
Company
Carnegie Mellon University challenges the curious and passionate to imagine and deliver work that matters.
A private, global research university, Carnegie Mellon stands among the world's most renowned educational institutions, and sets its own course.
Carnegie Mellon was founded in 1900 by Andrew Carnegie under the premise that a school established to foster and develop the technical skills of its students would soon produce students and graduates whose work would astound Pittsburgh and the world. Over 120 years later, our institution continues to produce talented alumni and draws faculty and staff eager to be a part of the university's creative, passionate and close-knit community. We place emphasis on practical problem solving, interdisciplinary learning, an entrepreneurial spirit, and collaboration.
Over the past 10 years, more than 400 startups linked to CMU have raised more than $7 billion in follow-on funding. Those investment numbers are especially high because of the sheer size of Pittsburgh’s growing autonomous vehicles cluster – including Uber, Aurora, Waymo and Motional – all of which are here because of their strong ties to CMU.
With cutting-edge brain science, path-breaking performances, innovative startups, driverless cars, big data, big ambitions, Nobel and Turing prizes, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we create it.
Pittsburgh is home to over 86,000 students from 10 colleges and universities. Pittsburgh was ranked as one of the top U.S. cities for millennials.
Some 177,000 people work in Pittsburgh's tech-related industries, and their ranks continue to grow as the city tops lists for jobs. Networking opportunities, small business accelerators, and an innovative community make the city appealing to entrepreneurs, especially recent graduates.
Pittsburgh is emerging as a tech and culture hub that The Washington Post praises for its "world-class art museums and colorful neighborhoods."
Robotics and software engineering lead the way. The city is home to Google, Uber and Apple offices and a budding ecosystem of tech startups including Duolingo, Modcloth and 4Moms, all of which have CMU roots.
Many seek Pittsburgh for being a hot spot for entrepreneurship and a model for future cities. Others come for the city's burgeoning food scene.
You’ll find CMU locations nationwide — and worldwide. Silicon Valley. Qatar. Africa. Washington, D.C. To name a few.
If your heart is in your work, come work with us.
Carnegie Mellon University isn't just one of the world’s most renowned educational institutions — it’s also a hotspot for some of the most talented doers, dreamers and difference-makers on the planet. When you join our staff, you’ll become an important part of our mission to create a healthier, safer and more just life for all. No matter what your role or location, you’ll connect and collaborate with dedicated, passionate colleagues — and you’ll have the satisfaction of delivering work that truly matters.
Carnegie Mellon University offers a wide range of competitive employee benefits to help you live well. Benefit eligibility varies based on the hours per week employees are scheduled to work and the employee's geographic location
We seek to cultivate diverse populations and perspectives and promote equity and inclusion. Our devotion to these ideals springs from a core belief in the power of education to be a transformative and enriching force for every person, irrespective of their background, identity or life circumstances.
Inclusion and belonging are intricately interwoven into the very essence of our university, helping to shape our values, policies and practices. Diversity, equity, inclusion and belonging are not only central to our ethos but also indispensable to our pursuit of academic excellence and innovation.
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