Director of Business System Applications

Position Information

Position Information

Career Opportunity Number
23-136

Position Title:
Director of Business System Applications

Location
Administrative Center

Position Type:
Full-Time

Class Category
Administrator

Job Open Date
12/22/2023

Job Close Date

Open Until Filled
Yes

Initial Screen Date:
08/30/2024

Minimal Qualifications:

• Bachelor’s degree
• 5 years of application development, system solution management, or related PeopleSoft experience.

Preferred qualifications:

Preference will be given to individuals who possess :

• Master’s degree

• 5 years of application support management

• Banner experience

• PeopleSoft or Banner functional experience.

• Experience with PS Query Tool and/or SQL .

• Supervisory experience.

• Experience troubleshooting major production problems or system errors.

• Experience in development and implementation of new technology.

• Experience working with institutional policies and procedures as well as state and federal regulations.

• Higher Education experience.

Work Hours

Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.

This position will be eligible for flexible/hybrid work schedule after 90 days.

Compensation
The annual salary begins at $74,106 to $78,552. A competitive benefit package is included.

Special Instructions to Applicants

PLEASE NOTE :

• Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.

• Interviews will be conducted by a search committee.

• We offer all full-time employees medical, dental, vision, and life insurance plans, as well as retirement, 403b, employee assistance, and flexible spending and health savings account. We have a generous time-off policy including vacation, sick/personal days, holidays, and paid spring and winter break.

• We can’t wait to show you why Metropolitan Community College is a great place to work!

Class Summary

Incumbents oversee, maintain, test and administrate assigned PeopleSoft system and other integrated software systems for multiple functional areas, serve as liaison between functional users, technical resources and vendors, and provide expertise to users regarding system-related questions, requests, and resolutions.

* EOE /M/F/Vet/Disabled

Typical Essential Duties

• Oversees multiple functional areas including making critical systems decision, determining
  key business process changes and strategic prioritization for team goals and projects.

• Supervises staff in multi-functional areas to include: prioritizing and assigning work;
  conducting performance evaluations; coordinating staff training; and implementing hiring,
  discipline, and termination procedures.

• Manages project operations for multiple functional areas related to systematic testing and troubleshooting of assigned software systems and functions, and system updates and upgrades; work may involve certifying updates and fixes for production systems; monitoring and reporting project status; planning implementation and maintenance strategies; and managing teams to ensure that all operations are performed in accordance with applicable policies, procedures, and standards.

• Provides oversight, monitors, and tracks the flow of technical requirements, research and modification requests, and user needs; work may involve monitoring and researching new software functionalities; evaluating business process changes; implementing, configuring, maintaining, and updating software systems; determining appropriate security levels; monitoring, analyzing, and approving requested user security; and overseeing user security audits.

• Researches and analyzes new software, and current and new business processes, to improve performance and data quality, as well as ensure operational efficiency.

• Communicates with and provides general and technical support and training to end users on new system and other business processes; work may involve answering questions; updating users regarding changes; and diagnosing and troubleshooting software problems, to include analyzing data requirements; researching data availability; implementing access methods; and developing and implementing solutions utilizing alternative methods and procedures.

• Serves as a liaison and coordinates with the IT department, end users, staff, and other internal and external personnel, departments, and agencies to communicate information, and facilitate assigned project and other departmental operations.

• Prepares, updates, processes, and/or maintains general and technical reports and records; product, process, and training documentation; communications files; process calendars; and other documentation and materials; work may involve utilizing online systems and databases; researching, compiling, and analyzing complex information; and making and implementing recommendations based on findings.

Knowledge

• Knowledge of principles, practices, protocols and methods of institutional computing
  applications;
• Knowledge of principles, practices and techniques of facilitating process analysis;
• Knowledge of methods and techniques of collecting, analyzing and interpreting business processes;
• Knowledge of project management principles;
• Knowledge of principles, practices and methods of business process re-engineering;
• Knowledge of principles and applications of critical thinking and analysis;
• Knowledge of best practices, trends and emerging technologies;
• Knowledge of principles and methods of qualitative and quantitative research;
• Knowledge of applicable federal, state and local laws, codes, regulations (based on assignment);
• Knowledge of customer service principles;
• Knowledge of modern office technology;

Skills

• Skilled in supervising employees;
• Skilled in diagnosing problems, determining business issues and developing and implementing solutions;
• Skilled in documenting process workflow and analyzing complex data;
• Skilled in managing projects;
• Skilled in assessing needs and identifying solutions;
• Skilled in reading, analyzing, evaluating, interpreting and summarizing written materials and statistical data;
• Skilled in researching industry trends, solutions and best practices;
• Skilled in compiling, sorting and articulating issues and recommendations;
• Skilled in gathering data, analyzing findings and applying logic and reason;
• Skilled in business math computations;
• Skilled in interpreting and applying applicable laws, codes, regulations and standards

Positions Supervised

No staffing table positions.

Physical Requirements

Positions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

Licensing Requirements

None.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education you have as conferred through an official transcript?
   • Have not completed High School/GED
   • High School/GED
   • Associate's degree
   • Bachelor's degree
   • Master's degree
   • Doctorate degree
2. * How much application development, system solution, or PeopleSoft experience do you have, as supported by the employment history listed on your online application?
   • None
   • Less than one year
   • Between 1 and 2 years
   • Between 2 and 3 years
   • Between 3 and 4 years
   • 4 or more years
3. * How did you learn about this position?
   • Academic Keys
   • Chronicle of Higher Education
   • Craigslist
   • Diverse Issues in Higher Education
   • Dos Mundos
   • Employee referral
   • Facebook
   • HigherEdJobs
   • Jobs.mo.gov
   • Indeed
   • Inside Higher Ed
   • Kansas City Call
   • Kansas City Globe
   • Kansas City Hispanic News
   • LinkedIn
   • MCC Website
   • Monster
   • Other Source
   • Twitter

Optional & Required Documents
Required Documents

1. Cover Letter
2. Resume
3. Transcript 01

Optional Documents

1. Transcript 02
2. Transcript 03
3. Transcript 04
4. Transcript 05
5. Other Document 01
6. Other Document 02