Institution Security Officer II

About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.


Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

The responsibilities of the Institution Security Officer II (ISO II) include but are not limited to conducting foot and vehicle patrol, working fixed posts, operating two-way radios, phones, responding to incidents and emergencies. The ISO II is an entry-level position and works under the guidance of, and receives direct supervision from, Institution Security Officers or other employees of higher grade who provide instruction, assign work, review performance through observation, and reports for conformance to all applicable laws, rules and regulations.

This is a uniformed position and emergency essential designated employee. Additionally, this position may be required to work holidays, nights and weekends and compulsory overtime. The ISO II welcomes and assists people with directions and medical needs and submits narrative reports for review. This position is based at Cape Cod Community College's main campus but may be required to work at alternative campus locations as assigned.

EXAMPLES OF DUTIES:

1. Patrol and make periodic rounds and security checks of buildings, grounds, and parking lots by foot and/or vehicle.
2. Effectively handle or control emergencies by administering first aid, summoning assistance.
3. Serves as "eyes and ears" for the Public Safety department. Respond to 911 calls on campus and assists with incident management.
4. Prepare reports and logs on the occurrence of fires, disturbances, accidents, crime investigations, medical/mental health occurrences, facility notifications, unlocked doors, and for any situation where Campus Police involvement is necessary.
5. Summons emergency personnel by phone or radio when necessary.
6. Receive, screen, take messages from and refer incoming calls to the appropriate individual and/or department with mandatory return call information.
7. Maintain a welcoming demeanor towards the CCCC community, guests, and visitors.
8. Contact facilities management regarding emergency repairs, snow removal, etc.
9. Escalates uncommon situations to immediate supervisor.

Requirements:

MINIMUM QUALIFICATIONS :

1. Six months of full-time, or equivalent part-time, experience in law enforcement, in a governmental police force or in work involving the protection or security of buildings, equipment or people as a major duty, or an equivalent combination of experience plus an associate or higher degree with a major in police science, law enforcement or criminal justice.
2. Current, valid Massachusetts Driver's license.
3. Excellent written communication skills, ability to clearly read and verbally communicate in English, and follow written and oral instructions or directives.
4. Excellent communication, customer service and de-escalation skills.
5. Ability to utilize sound judgment and maintain a calm demeanor in stressful and emergency situations, including when subjected to verbal and physical abuse.
6. Ability to walk long distances, stand for long periods, work alone, work/patrol in adverse weather conditions, and walk up and down steps effortlessly.
7. Ability to perform professionally when assisting persons with disabilities or physical/emotional challenges.
8. Physical capability of carrying and using emergency apparatus such as a fire extinguisher, first aid kit, traffic cones or external cardiac defibrillator.
9. Ability to multi-task and effectively listen and resolve a wide range of issues that may arise.
10. Ability to establish a rapport with people from different ethnic, cultural, and/or economic backgrounds.
11. Computer, radio, and technological skills, sufficient to learn to operate necessary equipment.
12. Ability to be flexible with work schedule and work mandatory overtime if necessary.
13. Ability to work with other members of the department.

ADDITIONAL PREFERRED QUALIFICATIONS:

1. Ability to ride a mountain bike.
2. AED/CPR/First Aid Certification.
3. FEMA ICS 100 certification.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.


Additional Information:

COMPENSATION :

Full-time, benefited AFSCME Unit Position - Job Grade 9 - Step I with a biweekly salary of $1536.86 for an annual salary of $39,958. Candidates may qualify for placement above entry-level salary if currently employed in the State system. A copy of full State Classification Specification for Account is available in the Office of Human Resources, or at https://www.mass.edu/foradmin/humanresources/classspecs.asp. Position includes participation in a comprehensive employee benefits program including membership in the Massachusetts State Employees' Retirement System.

APPLICATION DEADLINE: August 18, 2024

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2025 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider applicants who do not have the ability to work in the United States without assistance from the employer.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.


Application Instructions:

**ALL APPLICATION MATERIALS MUST BE SUBMITTED ELECTRONICALLY IN ORDER TO BE CONSIDERED.**

Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.