Business Manager, Mendel Center

Business Manager, Mendel Center

Posting Number: 0000958
Reports to: Executive Director, Mendel Center
Department: Mendel Center
Classification: Exempt
Full or Part-time: Full Time

Job Summary:
Manages the daily physical operations and transactional details of Mendel Center spaces and equipment, including facility appearance and functionality, on-site event management, contract compliance, client management, and oversight of technical and other support services. Serves as primary liaison with Finance department to reconcile accounts. Ensures an exceptional customer service experience and overall safety of performers, clients, patrons, students, faculty, staff, and all other guests. Responsible for developing and executing event rentals sales strategy to clients, event planners, and promoters. Manages the execution of events as required.

Essential Functions:
1. Executes Mendel Center client relations and event planning communication regarding financial transactions and documentation, including collecting customer sales tax exemption information, W-9 forms, insurance documentation, sending estimates, surveys, or follow-up on other required information.2. Maintains records regarding contracts, deposits, and payments associated with events. Monitors and collects accounts receivable and handles dispute resolution on outstanding accounts. Works with Finance Department to resolve accounting questions and issues. Assists with event settlement reports.3. Develops, monitors and oversees the management of the two operation’s budgets: Mendel Mainstage (4710) and
Econ Club (4711).4. Ensues accounting oversight, controls, and financial reconciliation for all Mendel operations, including bar service.5. Responsible for Mendel Center liquor license enforcement, ensuring all events follow required rules and regulations.6. Runs weekly Mendel Center Operations meeting, including acting as primary liaison between LMC scheduling (CourseDog) for the Mendel Center.7. Oversees the development and implementation of all professional programming in the Mendel Center including Jenkins performances, LMC Speakers Series, community events, and other activities.8. Processes invoices, vendor payables, purchase requisitions and related documentation.9. Manages Square on-line payment system for concessions, merchandise, bar, and auxiliary ticket sales.10. Plans, coordinates, reviews, and executes box office and online ticket operations, including event management in Spektrix electronic ticketing system.11. Oversees non-academic, specialized areas within the Mendel Center (kitchen, laundry room, storage areas, etc.).12. Works closely with the Vice President, Enrollment and Community Partnerships to assist with membership cultivation, fundraising development, group sales management, and other responsibilities as needed.13. Represents the Mendel Center on LMC committees, including MLK, Operations, Facilities, Graduation, CourseDog.14. Participates in proofreading of marketing and event materials.

Other Duties:
1. Performs other duties as assigned.

Accountabilities:
Under the supervision of the Executive Director, the Operations Manager is responsible for meeting financial and operational targets and ensuring that students, faculty, clients, and patrons have an exceptional Mendel Center experience.

Job Specifications:
Bachelor’s degree required. Three or more years of experience in a coordination role with financial responsibilities in a performing arts center or corporate environment. Exceptionally strong skills in customer service, preferably with event client services and sales. Strong attention to detail, exceptional interpersonal skills, and good written, verbal, quantitative, and organizational skills. Must have a track record of being a team player. Must be proficient in computer applications, including intermediate to advanced level knowledge of Microsoft Word and Excel. Flexible daily and weekly schedule; must be available for some evening, weekend, and holiday work.

Grade:
Salary Range: $45,231 - $51,879

Special Instructions to Applicants:
Be a part of the Red Hawk family and apply today! Benefits start on first day of hire! Extensive paid time off (including Spring Break), College fully pays health insurance deductible, minimum of 10% employer retirement contribution per payroll, and much more!
Virtual Campus tour:
https://www.youtube.com/watch?v=NMxd91KXcGs

SW Michigan information:
Facebook: https://www.facebook.com/mlive/posts/10159842598643896YouTube: https://youtu.be/Cc2w_HihK20Instagram: https://www.instagram.com/tv/CQb1c8fJ5ay/Story on MLive: https://www.mlive.com/michigansbest/2021/06/summer-in-st-joseph-spend-a-michigans-best-day-with-beaches-great-food-wine-trails.html

Official transcripts required upon hire.

Information on our standard hiring process: Lake Michigan College will accept applications on this position for at least 14 days. Please use a non-mobile device to fill out the application and upload documents. Applications will be screened for minimum qualifications as received. Once a sufficient number of qualified applications have been received and sufficient diversity of applicants achieved, those applicants will be passed along to the search committee. Once the search committee has determined which applicants they would like to interview, those applicants will be contacted. If this process extends beyond 21 days, a communication of the delay will be made to all applicants for the position. If you have questions, please contact Human Resources at hr@lakemichigancollege.edu.

Open Date: 08/05/2024
Closing Date:

To apply, visit https://lmc.simplehire.com/postings/4875

About Lake Michigan College
Lake Michigan College is a community college in southwest Michigan. We have three campuses --two of which are located ten minutes from our namesake’s breathtaking shoreline.

Like other community colleges, we offer associate degrees, certificates, and even a baccalaureate degree. But what sets us apart from our peers is our seemingly limitless potential and our people - people who care deeply about our region’s future and who are committed to student success and exemplary educational programs, strong alignments with both established and emerging industries, and productive partnerships with the communities we serve.

Faculty and staff at LMC enjoy excellent benefits and a supportive and friendly work environment. LMC recently received a Capital Outlay grant from the State of Michigan and a new millage from the southwest Michigan community, so the college’s facilities will be getting innovative, sustainable upgrades in the next few years that will contribute to the comfort, productivity and collaborative environment for all employees.

Living in Southwest Michigan
Southwest Michigan attracts millions of tourists who come for our beaches, wineries, and nationally acclaimed golf courses. But many who visit, choose to stay for our great schools, low cost of living, and high quality of life.

LMC’s main campus is nestled in a watery and wooded wildlife sanctuary, yet it’s less than a half-day’s drive from major metro areas including Chicago, Milwaukee, Detroit, and Indianapolis.







jeid-50dc355185b7814b9f7e8ec22317feb7