Program Specialist ESL to Cybersecurity Pathways

Program Specialist ESL to Cybersecurity Pathways


Department: Enrollment Management


Location: Framingham

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

All open positions are Hybrid & On-site, and employees are expected to be on-site as per their approved schedule.

The ideal candidate will join a vibrant and inclusive educational community, and have a desire and ability to work with a diverse population.

The Program Coordinator ESL to Cybersecurity Pathway position at MassBay that will report to Executive Director of the CPWD. This position will also work in close collaboration as a partner with the manager of the CyberRange. The Program Coordinator is a role that supports each of our international, newcomer, immigrant and incumbent worker students in their journey through ESL, Basic Computers as a base and moving them into Google Administrator, Google Security, CompTIA and CompTIA plus and Security Plus. The Coordinator understands the experience of being a newcomer and a business professional and is very well connected to corporate, student and the global industry of Cyber Security who are our emerging partners. The coordinator also works closely with the range highlighting experiences, partnerships and stories and global trends protecting public, business and international industry as threats across the globe become more of our daily lives.

The coordinator works closely with data administrator and supports need of program and of the ESL- CS pathway student. This includes working with ED and Manager on corporate communication, scheduling all courses, workshops, fairs, recruiting and registration, navigating multiple educational resources, logins, space allocation, classroom links, certificates, and systems to complete their certificates, pipelines and career requirements.

The coordinator works closely with their partner liaisons in the building. ESL – CS pathways program bridging several departments on campus as well as in cyber industry. It is important that the Coordinator understands the newcomer experience through lived experience or extensive immersion. The Coordinator needs to be organized, detail orientated, motivational and finds joy in building relationships and bringing people together to support global cybersecurity, workforce in the Commonwealth and student’s success.


Key Responsibilities and Duties:

• Support program and student with ESL- CS pathway requirements;
• Develop and support new programming for Google Admin, Google Security and CompTia within industry partner sites;
• Facilitate new engaging career events, industry-informing kiosks, and community fairs about global cybersecurity;
• Develop new relationships with partnerships to help community and constituents understand our pathway;
• Meet 1:1 With ESL- CS pathway students as touchpoints;
• Collaborate with careers and the cyber range;
• Work with faculty to understand and anticipate their needs and expectations from each student;
• Ensure all compliance with program certification requirements are completed by each student;
• Expand global cyber security awarenessand the cyber range and produce marketing information to promote within each worksite and employer partner;
• Work across departments and community and data administrator to build successful outcomes;
• Develop systems within the workplace to inform more community members about ESL- CS pathway;
• Monitor all student compliance and attendance and provide referrals to wrap around supports as needed;
• Provide assessments and evaluate student outcomes;
• Manage CRM and update Data Metrics;
• Accept training in TOPS administration with MassHire.
  

Work Schedule: Must have a car and be able to commute to worksites. Must work onsite at Framingham at least 2 days a week. Saturdays and occasional events offsite


Commitment to Equity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;
• Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
• Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Experience supported non-traditional adult learners in an educational program;
• Interest in International Business and Global Cyber Security;
• Ability to engage with external constituents from many diverse backgrounds;
• Ability to travel regionally to multiple companies;
• Ability to develop engaging marketing materials;
• Ability to direct, promote and manage relationships that support growth in CompTIA and Google Admin Programs;
• Ability to problem-solve across multiple partnerships;
• Experience administering ESL assessments;
• Ability to create enthusiasm and momentum around new innovative industry and cyber range;
• Experience offering direct services that support constituents with long-term goals.
  

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Experience working in a diverse environment;
• Demonstrated commitment to working with underserved students;
• Bilingual;
• Interest in International Business and Cyber security as a Global industry;
• Experience with workplace learning;
• Student coaching or advising experience;
• Demonstrated ability to work effectively with English language learners, adult learners, first-generation students, and students who need support to enroll in college-level coursework.
  

Additional Information:


Salary Range: $52,000 per year

As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
• Affordable Dental Insurance and vision discount program
• 12 paid State/ Federal holidays
• Generous sick, vacation, and personal time
• Telework option depending on the role/department
• Flexible Spending Plans to reduce your taxable income
• Low-cost basic and optional life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
• Tuition Benefits for employees and dependents at state colleges and universities
• Free Employee Assistance Program (EAP)
• Eligibility towards Public Service Loan Forgiveness (PSLF)
• Free gym and parking on campus
  

Need more info: https://www.massbay.edu/employment/benefits


Position Type: Non Unit Professional


Application Deadline: August 20, 2024, or thereafter until filled.


To Apply: Please include a letter of interest and resume with your online application.

Telework: MassBay is pleased to offer its staff the option of telework. Employees upon being hired into a position will have the option to apply for a telework schedule. Telework is not guaranteed and all staff must have the ability to report to campus as needed.

Staff

This is a grant funded position, and position is contingent on funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College’s Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.