Position Details

Position Information

Posting date

08/02/2024

Closing date

Open Until Filled

Yes

Position Number

1011350

Position Title

Fire Systems Maintenance Supervisor

Department this Position Reports to

Fire Systems Maintenance Shop

Hiring Range Minimum

$85,900

Hiring Range Maximum

$107,400

Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status

Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

Location of Position

Hanover, NH

Remote Work Eligibility?

Onsite only

Is this a term position?

No

If yes, length of term in months.

Is this a grant funded position?

No

Position Purpose

The Fire Systems Maintenance Supervisor exercises overall responsibility for planning, scheduling, implementing, and reporting on the daily and special duties of the Fire Systems Maintenance Shop. Responsible for the supervision of full-time employees as well as subcontractors hired for special projects or to perform services not provided by the College. The Fire Systems Maintenance Shop is responsible for the performance or management of work related to the fire; life safety systems such as emergency generators and emergency lights; and associated work. The Supervisor maintains a current working knowledge of all trades under his/her purview, establishes safety, quality control and productivity standards applicable to each trade, ensures that these standards reflect best industry practices and are applied in the performance of work. In addition, he/she is responsible for assisting in the preparation of specific and annual budgets, overseeing the shop’s equipment and supply inventory, communicating effectively with FO&M management and the College community, as well as building and maintaining staff morale and overall productivity.

Description

Required Qualifications - Education and Yrs Exp

Associates plus 5+ years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Technical school graduate with a working knowledge of NFPA Life Safety Codes, fire and life safety systems. Or Associate degree or equivalent experience of life safety systems.
• Eight to ten years of relevant experience; or the equivalent.
• Minimum of five years supervisory experience required.
• Must be qualified under the terms of the Dartmouth College Driver Safety and Motor Vehicle Policy.

Preferred Qualifications

• Extensive knowledge of the skilled and semi-skilled trades associated with operating and maintaining fire annunciation, fire detection, fire suppression and extinguishing systems, emergency lighting and emergency generator systems.
• Expert knowledge of fire alarm and life safety systems as well as skill in reading and interpreting construction drawings and specification documentation required.
• Extensive experience in estimating, scheduling and managing multi-trade projects required.
• Working knowledge of all applicable safety codes and regulations, relevant building codes, and College policies and practices required.
• Ability to communicate effectively with direct reports, college personnel and sub-contractors required. Must be able to give and follow verbal and written assignments as necessary and to appropriately delegate tasks.
• Work must be performed in a highly collegial and collaborative manner with other FO&M shops and College departments.
• Willingness to work overtime when required.
• Computer literacy and familiarity with standard business related software required.
• Able to maintain appropriate documentation on testing and inspections utilizing appropriate software and/or paper filing systems.
• Must successfully complete and remain certified and compliant in all safety or trades related course work as may be required by the College.

Department Contact for Recruitment Inquiries

Jason Bergeron, Director Maintenance Services

Department Contact Phone Number

603-646-3410

Department Contact for Cover Letter and Title

Jason Bergeron, Director Maintenance Services

Department Contact's Phone Number

Jason.A.Bergeron@dartmouth.edu

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Yes

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy


Additional Instructions

Quick Link

https://searchjobs.dartmouth.edu/postings/75128

Key Accountabilities

Description

Team Leadership and Performance Management

• Lead the assigned shop staff, fostering teamwork and collaboration to enhance service-delivery excellence. Coordinate with other department managers to ensure seamless workflow.
• Provide direction, support, and mentorship to direct reports, including performance management, hiring, and personal development initiatives
• Manage a diverse team of Fire Safety Maintenance Technicians, overseeing planned, unplanned, and emergency response services crucial for Dartmouth’s facility operations.
• Collaborate with other managers to identify opportunities for innovation and continuous improvement, implementing best practices to reduce costs, enhance efficiency, and boost productivity.
• Constructively resolve conflicts to strengthen team cohesion and trust among team members, managers, and Dartmouth College partners.
• Utilize effective verbal, visual, and written communication skills to convey organizational messages.
• Act as the primary escalation point for risks or issues, developing mitigation strategies and escalating as necessary to FO&M leadership.
• Develop and implement emergency response plans and procedures to address Fire Safety system failures and other emergencies, ensuring rapid and effective resolution.
• Ensure compliance with relevant regulations, codes, and standards governing Fire Safety operations, maintaining adherence to safety regulations, environmental laws, and industry best practices.

Percentage Of Time

45

Description

Customer Service and Relationship Management

• Provide exceptional customer service, promptly addressing customer concerns courteously and enthusiastically. Build rapport with customers to proactively understand their needs and address any issues.
• Manage third-party contractors and supply vendors effectively, ensuring service delivery meets or exceeds customer expectations.
• Serve as a point of escalation for customer issues related to work order completion and service-related matters, taking necessary action to resolve or escalate to FO&M leadership.

Percentage Of Time

15

Description

Service Delivery

• Advocate for a safe work environment and ensures work is completed in accordance with all applicable standards, requirements, and laws ( OSHA, state/federal, local, regional, etc.)
• Utilize best practices and the work order management system, review reports which include KPIs / SLAs and incorporates them into daily operations.
• Delivery of best-in-class Fire, preventative maintenance programs, emergency and planned maintenance response programs, quality assurance programs and maintenance of critical equipment and systems.
• Estimate the cost of work orders where required.
• Ensure work order completion, the procurement of materials, and identifies issues or risks to timely completion of planned and unplanned work with the assigned staff and develop strategies to mitigate risks. Provide expertise and guidance to staff as required.

Percentage Of Time

20

Description

Planning and Budgeting

• Ensure Fire Safety systems considerations are made during capital projects and to assist in the development and implementation of the annual maintenance plan.
• Work with Campus Services financial services staff to ensure appropriate fiscal, procurement, and resource administration within areas of responsibility.
• Manage operating expense budget for assigned portfolio and advises of any variances, including identifying opportunities for cost savings. Advises Director of Maintenance Services on overhead, tools and equipment needed for the shop.
• Responsible for Contract Management & Compliance with third party contractor and supply vendors.

Percentage Of Time

10

Description

Culture and Employee Belonging


We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.

• Demonstrate a commitment to inclusion and cultural awareness through actions, interactions, and communications with others.
• Participate in division-wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect).
• Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division.

Percentage Of Time

10

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn about this employment opportunity?
   • Current Dartmouth employee (Please specify full name below)
   • Word of mouth
   • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
   • jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
   • Recruiter (Please specify full name or event below)
   • abilityJOBS
   • Chronicle of Higher Education
   • Glassdoor
   • Handshake
   • HigherEdJobs
   • Indeed
   • Inside Higher Ed
   • LinkedIn’s Job Board
   • RecruitMilitary
   • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
   • Other (Please specify below)
2. If you would like to add more information to your answer, please specify here:
   
   (Open Ended Question)
   
   

Documents Needed to Apply
Required Documents

1. Cover Letter
2. Resume

Optional Documents

1. Additional Document #1
2. Additional Document #2