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Network Analyst

Employer
Colby College
Location
Waterville, Maine, United States
Salary
Competitive Salary
Date posted
Jul 26, 2024
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Job Details

Job Description
Department:
Network Services
Pay Rate Type:
Salary
Employee Type:
Job Summary:

Reporting to the assistant director of network services in the Office of Information Technology Services (ITS), the network analyst’s primary responsibilities involve the operation, monitoring, and maintenance of the campus wired and wireless networks. The campus network infrastructure includes network routers, switches, wireless controllers, wireless access points, firewalls, telephones, and the supporting interconnected fiber and copper cable plants. The network analyst works with other teams in ITS as well as key stakeholders across the campus to determine the network technology needs of the College and provide highly reliable solutions. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.

This position will be 100% on-site at the Colby College Campus.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :
  • Ensure the continuous monitoring and operation of the campus wired and wireless networks, various devices, circuits, capacity, and performance, and help with capacity planning

  • Manage service outages and necessary troubleshooting and repair in a timely manner

  • Participate in root cause analysis on incidents to prevent further incidents

  • Provide reliable solutions to network technology needs of the College

  • Configure and maintain network equipment and associated wiring and fiber as required to meet the needs of various campus functions and spaces, buildings, and data centers

  • Configure and maintain the campus wireless network system, including controllers and access points

  • Maintain and update network inventory, planning for continuous upgrade/refresh and expansion

  • Assist in end-to-end and client-server network service initiatives, serving as a technical resource for network provisioning, configuration, and operation for various campus services

  • Monitor, diagnose and maintain campus network operations

  • Maintain and update network standards, providing network technology advice and expertise during planning and renovation/construction of campus facilities

  • Ensure that the security of all network components is maintained, assisting in related information security initiatives as required

  • Configure and support layer 3 IPv4 routing on campus and for Internet peering

  • Serve as a technical resource for network related projects and problems, providing technical insight and troubleshooting as needed

  • Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice

QUALIFICATIONS :
  • Bachelor’s degree or the equivalent in education and experience is required

  • Three - five years of experience in network administration; experience at an institution of higher education preferred

  • Knowledge of TCP/IP and Ethernet/VLAN networking is required. Demonstrated experience with network routing and switching technologies; experience in an established enterprise environment is preferred.

  • Demonstrated experience with wireless network technology; experience with enterprise wireless is preferred

  • Familiarity with Juniper network routers and switches and/or HPE/Aruba enterprise wireless is a plus.

  • Network certification in Juniper JNCIA-Junos/JNCIA-ENT or Cisco CCNA/CCNP is preferred but not required.

  • Familiarity with fiber optic and category 6+ cabling and related telecommunications plant infrastructure with an emphasis on industry best practices

  • Understanding of network security as it relates to the protection of network assets through network architecture, configuration, and related technologies

  • Ability to function in a fast-paced environment and effectively manage multiple tasks simultaneously; coordinating resources, ensuring scheduled goals are met, and communicating status to stakeholders

  • Strong troubleshooting skills including research and analytical abilities

  • Excellent interpersonal and organizational skills with a high level of motivation and initiative

  • Attention to detail and accuracy are critical

  • Effective oral communication skills in various contexts with a commitment to team participation, information sharing and mutual/shared support

  • Ability to make an impact through work as a member of a team and diverse community

LOCATION:

This position will be 100% on-site at the Colby College Campus at 4000 Mayflower Hill Dr, Waterville, ME 04901.

KEY RELATIONSHIPS :

This position has frequent and direct contact with ITS peers and colleagues, administrative and academic personnel, and third parties such as vendor and consulting contacts.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS :

General open office and campus environment. Position involves sitting, although frequent movement is necessary. Lifting (up to 50 pounds) and installing network equipment in server/telecommunications racks is occasionally required. Computer usage involving repetitive hand/wrist motion is also necessary.

Company

 Colby College

Founded in 1813, Colby College is the 12th oldest liberal arts college in the United States.

Distinctive in its offerings, Colby provides an intimate, undergraduate-focused learning environment with a breadth of programs presenting students and faculty with unparalleled opportunities. A vibrant and fully integrated academic, residential, and cocurricular experience is sustained by a diverse and supportive community. Located in Waterville, Maine, Colby is a global institution with students representing nearly every U.S. state and approximately 70 countries.

Colby’s model provides the scale and impact of larger universities coupled with intensive learning in a community committed to scholarship and discovery, multidisciplinary approaches to integrated learning, study in the liberal arts, and leading-edge programs addressing the world’s most complex challenges. Its network of partnerships with prestigious cultural, research, medical, and business institutions extends educational and scholarly collaborations, providing students with unmatched experiences leading to postgraduate success.

The College’s wide variety of programs and labs provides students and the community access to unique experiences: the Colby College Museum of Art, the finest college art museum in the country, and the Lunder Institute for American Art have made the College a nationally and internationally recognized center for art scholarship; DavisConnects prepares students for lifelong success by combining a forward-thinking liberal arts education with extensive internship, research, and global opportunities for all students regardless of their personal networks and financial circumstances; and the 350,000-square-foot Harold Alfond Athletics and Recreation Center, is the most advanced and comprehensive NCAA D-III facility in the country. In fall 2021, Colby opened the Davis Institute for Artificial Intelligence, the first such institute at a liberal arts college. Colby’s new Island Campus, consisting of Allen and Benner islands, gives Colby a significant presence on the coast of Maine for a wide range of academic programs and activities and undisturbed environments ideal for conducting interdisciplinary experiences.

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