Business Analyst, Technology Strategy and Operations, W. P. Carey School of Business

 

 

The W. P. Carey Technology Strategy and Operations (TSO) team is crucial in proactively furthering ASU's academic, research, and community missions. The team is a collective of Business Analysts, System Support Analysts, and System Analysts.  The W. P. Carey, Technology Strategy and Operations (TSO) team’s purpose is to assist the W. P. Carey school with technology needs. It is done in partnership with faculty, researchers, and staff including ASU Enterprise Technology. We build trustworthy partnerships, innovate and create sustainable technology solutions, and expand technical proficiency throughout the school as W. P. Carey and its partners.
 
We are hiring a Business Analyst to support ongoing projects. The Business Analyst seeks to understand requirements, recommend solutions, and facilitate and manage technology projects throughout the W. P. Carey School. The successful candidate is comfortable in a high-touch academic environment working directly with faculty, students, and staff to understand the complement of business need to a technical solution. They demonstrate deep analytical capabilities and a refined ability to articulate complex analyses to varied audiences. The successful candidate will have shown discipline in documenting project work and project management tools such as Jira and Confluence. 

Job Family

 

Information Technology

 

Department Name

 

WPC Technology Strategy & Oper

 

Full-Time/Part-Time

 

Full-Time

 

VP Code

 

EXEC VP/PROVOST

 

Scope of Search

 

Open

 

Grant Funded Position

 

This is not a grant funded position and is not contingent on future grant funding.

 

Salary Range

 

$65,000 - $80,000 per year, DOE

 

Close Date

 

25-July-2024

 

Category

 

02

 

Essential Duties

 

 

 

• Stakeholder Collaboration: Work with key stakeholders to gather requirements, understand project scope, and assist in defining budget and strategic outcomes. Ensure clear communication and alignment of project goals.
• Decision Facilitation: Assist in facilitating decision-making processes by gathering relevant information, organizing meetings, and helping resolve project issues and conflicts.
• Relationship Management: Build and maintain relationships with stakeholders, proactively share knowledge, support team initiatives, and provide assistance to ensure project success.
• Portfolio Oversight: Help manage the scope, objectives, and multiple project timelines. Support resource allocation and ensure alignment with organizational goals.
• Strategic Communication: Assist in developing and delivering strategic communication plans to convey project updates and goals to various audiences, including senior stakeholders.
• Quality Assurance: Support the development and implementation of quality assurance practices, conduct tests, and participate in assessments to ensure project deliverables meet required standards.
• Requirement Elicitation: Assist in gathering, analyzing, and documenting project requirements through interviews, workshops, and surveys. Ensure all requirements are clear and aligned with project goals.
• Process Analysis: Help identify process inefficiencies, suggest improvements, and participate in efforts to optimize workflows and enhance business processes.
• Methodology Support: Aid in the adoption and implementation of project management methodologies, tools, and techniques. Provide support and training to team members as needed.
• Information Needs Analysis: Collaborate with internal and external customers to understand functional requirements, document specifications, and ensure critical needs are addressed.
• Reporting and Analysis: Prepare and maintain detailed project status reports, track milestones, and analyze project progress. Identify critical paths and dependencies to ensure timely project completion.

Minimum Qualifications

 

 

 

Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

 

 

 

• Experience working with collaborative and interdisciplinary teams
• Evidence of refined communication skills
• Experience in a Higher Education Institution
• Experience and discipline with JIRA and Confluence or other project management software
• Demonstrated knowledge of tools used for reporting such as Tableau, Alteryx, Dash, and PowerBI
• Demonstrated knowledge of computer programming languages such as SQL
• Demonstrated knowledge of web development concepts and platforms such as Drupal
• Experience in Business Process Mapping Techniques and software used to document
• Experience working with SAAS (Software as a Service) products for monthly updates and managing a vendor relationship
• Experience in all Microsoft applications including Word, Excel, PowerPoint, and Outlook
• Evidence of planning, organizational, and time management skills
• Demonstrated track record of leading complex successful projects from initiation to completion
• Experience in analytical and conceptual thinking skills
• Experience developing strategies and business requirement specifications for projects, ability to manage complex technology projects
• Experience in clarifying roles and responsibilities to ensure understanding of expectations with all project team members
• Demonstrated knowledge of organizational development and practices to identify opportunities for change and convey the need for change
• Demonstrated knowledge of and proficiency in the use of standard project management and change management practices

Working Environment

 

 

 

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, and walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching, and lifting up to 20 pounds. Ability to clearly communicate to perform essential duties. Regular review of completed tasks.
 
ASU is a diverse enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options

• Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
• Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.
   

Department Statement

 

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 20,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking.

The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place “where business is personal.” Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey.  Learn more at wpcarey.asu.edu. 

All we do at ASU is guided and inspired by the University Charter, which reads: 

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business values our cultural and intellectual diversity and continually strives to foster a welcoming and inclusive environment.

 

ASU Statement

 

 

 

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

 

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

 

Background Check Statement

 

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

 

Fingerprint Check Statement

 

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

 

Instructions to Apply

 

 

 

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.