Student Services Specialist/Lead Recruiter

Redlands Community College is seeking qualified candidates to apply for our Student Services Specialist/Lead Recruiter position. This is a full time, 12-month, professional staff position. The salary range for this position is $38,000 to $42,000 per year with excellent benefits. This position is an exciting opportunity to apply your skills in a fast-paced, student-centered environment. The Specialist will perform multiple tasks within the Admissions and Advising department. The Specialist will design and execute innovative recruitment strategies and oversee and guide the student recruitment team, ensuring effective training and professional development to meet recruitment goals. Additionally, the Specialist serves as an academic advisor with current students, helping them with their journey at Redlands and providing retention services and referrals as needed.

Responsibilities include: ADMISSIONS AND ADVISING: evaluate and process applications; correspond with prospective students; and advise and enroll new, returning, and concurrent students. RECRUITMENT: design and execute innovative recruitment strategies to attract diverse student populations, leveraging both digital and traditional media. Oversee and guide the student recruitment team, ensuring effective training and professional development to meet recruitment goals. Establish and maintain relationships with high schools, community organizations, and industry partners to create a robust recruitment pipeline. Monitor and analyze recruitment data to assess the effectiveness of recruitment strategies and initiatives, providing regular reports to senior leadership. Participate in recruitment activities including but not limited to: College and Career Fairs, Open Houses, High School visits, and Concurrent Student classroom visits.  Attend off-campus recruiting activities, possibly including overnight travel depending on event participate in college and career fairs, open houses, high school visits, and concurrent classroom visits; off-campus recruiting activities, possibly including overnight travel; and communication with prospective students. RETENTION: use an early alert case management system and provide referrals and appropriate interventions and supports; assist students with degree completion; and stay current with trends and best practices for student retention. GENERAL: lead or assist with special projects to support admissions, advising, recruitment, and retention; perform all duties within FERPA compliance; serve on scholarship committee; and other duties as assigned. The Specialist reports to the Assistant Director of Student Services and adheres to the educational philosophy of the college. The Specialist works in a collaborative manner with colleagues and professional peers and will also participate in meetings that relate specifically to assigned areas.

Qualifications include: Bachelor’s Degree. Excellent communication and customer service skills. A Master’s Degree, experience working at a community college, and bilingual in Spanish is preferred.

To apply: Interested applicants are required to apply on-line at https://www.redlandscc.edu/index.php/job-bank/student-services-specialist-iilead-recruiter and upload a cover letter, resume, copies of college transcripts, and three references with names, addresses and phone numbers. Redlands Community College is an Equal Opportunity Employer.  Position is open until filled.  As a pre-condition of employment, the applicant must be authorized to work in the United States and pass a satisfactory criminal background check.

Redlands Community College does not discriminate on the basis of race, color, national origin, sex, sexual orientation, disability, age, religion, or status as a veteran, in any of its educational programs, activities, policies, practices, or procedures, including, but not limited to, admissions, employment, eligibility for financial aid, and educational services, in accordance with Title VI and VII of the Civil Rights Act of 1964, Executive Order 11246 as amended, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the Civil Rights Act of 1991, and other federal laws and regulations.