Training and Education Design Manager

Hiring Department

Internal Auditing

Job Description

Role Summary
University of Missouri Ethics, Compliance, and Audit Services is an evolving and growing central services function for the four universities and health system of the University of Missouri. Our mission is to partner with leadership to preserve and create value consistent with the vision and direction of the university through internal audit, compliance, and investigative work.

The Training and Education Design Manager will produce, coordinate, and implement compliance education and training with tools such as Percipio and Articulate. Additionally, the Training and Education Design Manager will work with the Compliance Director to plan and assess educational needs and update program materials and manuals on an ongoing basis based on the results of audits, investigations, and gap analysis results.

Knowledge, Skills and Abilities (KSA’s)

• Possesses a broad understanding of the job
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals
• Experience in teaching and engaging with adult learners
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard
• Understands how the team integrates with others to accomplish team objectives
• Exercises judgment, based on previous experience, practices and precedents, to identify and solve
• Problems that arise with little or no precedent
• Impacts the quality, timeliness and effectiveness of the team
• Exchanges ideas and information effectively with others inside outside of own team
• Uses tact and diplomacy when dealing with others

The successful person will be organized, able to work under pressure, able to assess and monitor workload, able to prioritize projects, be a good communicator, and work well with others.

Key Responsibilities

• Independently and in collaboration with relevant stakeholders, draft, develop and maintain effective training and communications materials.
• Develop or customize, in consultation with university leadership and other interested parties, training and communications materials that align to University Values, Standards of Conduct, and goals of the Compliance Program.
• Develop and manage the Compliance Training Plan.
• Assess training needs of various audiences and monitor and assess training programs results for impact and effectiveness.
• Establish methods for measuring and reporting on learner engagement, retention and application.
• Run reports, provide initial analysis and information to leadership. Conduct pre-class and post-class data management and reports, identifying improvements and solutions.
• Update the content of educational programs to ensure that content and is current.
• Provide course materials and information to attendees/trainers, and follow-up with questions timely and professionally.
• Develop multiple types of instructional materials such as handouts, videos, or other learning products.
• Interview subject-matter experts and conduct other research to develop instructional content.
• As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of the University of Missouri.
  

Shift

Monday - Friday, 8:00 AM – 5:00 PM

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Teaching experience and/or compliance certifications/credentials a plus.
Prior experience using video creation and editing software, Articulate/Storyline, Percipio, or other training tools.
Demonstrated knowledge of education practices.
Prior experience collaborating with multiple departments/units in a decentralized environment to meet the needs of various constituencies while also meeting the needs of the organization as a whole is strongly desired.
Ability to manage multiple competing deadlines and priorities.
Experience developing and deploying training materials and communications.

Anticipated Hiring Range

Salary Range: $50,367 – $75,879 per year

Grade: GGS-010

University Title: Senior Compliance Manager

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Resume and Cover Letter

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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