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FT Senior Systems Administrator

Employer
Cochise College
Location
85635, Sierra Vista (US)
Salary
72176 - 82264
Date posted
Jun 24, 2024

Position Summary: The Senior System Administrator is responsible for managing and maintaining the data and voice networks, servers, server-hosted applications and services, cloud-hosted applications and services, and related hardware, software, and cloud systems; identification and development of improvements to associated systems and applications in order to improve efficiency, security, performance, features or automation improvements; participation on technology project teams including leading implementation of projects; developing, reviewing, and maintaining technical documentation, and delivering solutions in accordance with the District’s Information Security Program.

 

 

 

Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

 

 

 

Duties and Responsibilities: Within the scope of college policies and procedures, this position:

 

Manages, maintains and supports data and voice communications, network services, server operating systems, IT systems management applications, and related hardware, software, and cloud systems, and when applicable, the security, data safety and integrity, disaster recovery of those systems

 

Oversees the proper configuration of data and system backups and periodically verifies

 

Monitors the network and server environment and applications to ensure appropriate scale and availability to meet the requirements of the District

 

Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational issues; performs installation, maintenance and training, and user support; provides technical and support to administrative users; assists with telephone troubleshooting and repair

 

Participates and may lead technology project teams ensuring assigned project responsibilities are delivered within project constraints

 

Plans and implements system security policies, group policies, host and client access, file permissions, and user accounts; conducts growth analysis and capacity planning; plans and coordinates projects to meet future needs; assists in the development of capital and operating budget proposals

 

Researches, evaluates purchases, installs, configures, and troubleshoots all hardware, peripherals, services and equipment necessary to support the District.

 

Performs other related duties as assigned

 

 

 

General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

 

  Education and Experience Requirements: Bachelor’s degree in computer science, information technology or related field from a regionally accredited institution of higher learning recognized by the US Department of Education

 

Four years’ related experience

 

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

 

  Knowledge, Skills and Abilities: Knowledge of and ability to follow college policies and procedures

 

Knowledge of current information technologies including but not limited to Infrastructure as a Service (IaaS), Linux and Microsoft Server administration, Virtual infrastructure, Microsoft Active Directory Domain Services and Entra, Microsoft Azure, Microsoft File Services and Oracle Cloud Infrastructure

 

Knowledge of Unified Communications (UC) suites including email, audio & video conferencing, chat/instant messaging, voice-over IP (VOIP), and video calling

 

Knowledge of diagnostic tools and their employment in troubleshooting

 

Knowledge of systems growth analysis and capacity planning processes and techniques

 

Knowledge of disaster recovery systems and procedures

 

Knowledge of systems security protocols, policies, and procedures

 

Knowledge of a broad range of multi-user computer systems, applications, and/or equipment

 

Skill in project management, time management, and initiation and execution of tasks

 

Skill in presenting ideas and concepts orally and in writing

 

Ability to communicate effectively, verbally and in writing, and to relate to others in a professional manner

 

Ability to communicate technical information to non-technical personnel

 

Ability to relate to a diverse population and to maintain composure when faced with difficult situations

 

Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail

 

Ability to work independently while contributing to team environment

 

Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information

 

Ability to analyze problems, identify solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes

 

Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public

 

 

 

Work Environment: Work is primarily performed under general supervision in a typical office setting with appropriate climate controls. Will require occasional after business hour work including occasional night and weekend work.

 

 

 

Physical Requirements: Essential functions of this position require: lifting, manual dexterity, ability to communicate.

 

 

 

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met.

 

 

 

Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important

 

 

 

 

 

Reports to: Director of Infrastructure and Network Services

 

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