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Academic Services Program Manager

University of Colorado System
Denver, Colorado, United States
Salary Not Specified
Date posted
Jun 24, 2024

Position Details

University of Colorado | Denver

Official Title: Academic Services Program Manager

Working Title: Academic Programs Manager

FTE: Full-time

Salary Range: $65,169 - $72,029

Position #00822002 – Requisition #34014

Join the University of Colorado Denver

About the University of Colorado - Denver

The University of Colorado Denver is the state’s premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit .

Job Description

* Applications are accepted electronically ONLY at *

There is a reason U.S. News & World Report ranks CU Denver School of Public Affairs as the top public affairs school in Colorado and among the best in the nation. Our world-class faculty and our location in the heart of Colorado’s capital create countless opportunities for experiential learning.
Combine this with our rigorous programs and flexible class schedules, and the result is a student body united in its vision for a better world and equipped with the practical skills to make it happen.

When our students graduate, they’re not just ready to start making an impact: they’ve already begun.

The School of Public Affairs has an opening for a full-time University Staff (unclassified) Academic Programs Manager position.

The Academic Programs Manager plays a pivotal role in overseeing and coordinating the various academic programs within the School of Public Affairs. This role involves managing programmatic initiatives, ensuring compliance with institutional and accreditation standards, and fostering an environment conducive to academic excellence. The Academic Programs Manager collaborates closely with faculty, administrators, and other stakeholders to enhance the quality and effectiveness of academic offerings.

Academic Programs Manager

What you will do:

Manage day-to-day operations of all academic programs

a. Provides logistical and program coordination support to faculty program directors and other SPA staff.

1. Manage teaching assignments for all courses.

b. Plan and implement the SPA cohort programs (currently includes the Accelerated MPA program (AMPA), international Accelerated MPA (IMPA) and Executive MPA program (ExecMPA); expansion is expected and desired)

1. Propose strategy for sustainability and growth in the SPA cohort programs

2. Responsible for planning cohort program logistics (events like speakers and coordination of lunch and learns, and other high impact, engaged learning experiences)

3. Advises students enrolled in cohort programs

c. Identify opportunities for program growth, expansion, and innovation to meet the needs of students and stakeholders.

d. Collaborate with School leadership to develop and implement initiatives that align with institutional priorities and strategic objectives.

e. Cultivate program quality through supporting adoption of high impact practices, student success supports, or other techniques that improve student well-being and success.

f. Updates, maintains, and develops content for the Student Resources, Faculty Resources, Capstone and other program-related materials

i. Supports messaging efforts with current students about program resources, academic support, and other opportunities.

ii. Maintains all handbooks for students, faculty & lecturers

iii. Manages Canvas pages for students, faculty & lecturers

Program Evaluation and Reporting

a. Directs the methodology for tracking, evaluating, and collecting appropriate data to determine the quality of academic programs

b. Supports student success retention outcomes like persistence and graduation by determining appropriate interventions based on program evaluation findings

c. Develops and maintains a methodology for collecting student outcome data beyond grades for individual students

d. Manages all data collection and analysis for program-level decisions

e. Compliance and accreditation - leads accreditation, university program reviews, and programmatic annual reports processes

  • Ensure that academic programs adhere to institutional policies, standards, and regulatory requirements

  • Coordinate accreditation reviews and assist in the preparation of accreditation reports and documentation

  • Provide Program Support (10%)

  • Reviews course designs, pedagogy, course structures, and lecturer/faculty syllabus submissions, and with faculty to enhance retention and student learning outcomes

  • Connect faculty with supports across campus for professional development

  • b. Lecturer recruitment, training, and onboarding

    1. conducting outreach to develop a pool of new lecturers

    2. maintaining relationships with part-time faculty and lecturers

    3. provide support to lecturers on Canvas, sharing course shells and content, etc.

    c. Create teaching and learning programs to support pedagogical skills and knowledge

    d. Develop opportunities to engage visiting scholars with SPA students, staff, and faculty

    Supervision and other key responsibilities (5%)

    a. Provides supervision for the Academic Operations Coordinator (1.0 University Staff) and one SPA Programs Graduate Assistant

    b. Serve as liaison from SPA to academic planning partners across campus

    Qualifications you already possess (Minimum Qualifications)
    • Bachelor’s degree in a relevant field (e.g., education, higher education administration, public affairs, management, business, operations)

    • Minimum of three full-time years of previous experience in operations and program management, preferably in a higher education setting.

    • Record of managing operations and retention for either employee, student, volunteer or member organizations

    Preferred Qualification to possess (Preferred Qualifications)
    • A master's degree in a relevant field (e.g., education, higher education administration, public affairs, management, business, operations)

    • Five or more full-time years of previous experience in operations and program management, preferably in a higher education setting.

    • Three years of full-time experience utilizing organizational data to support strategy development, program growth, or decision-making

    • Organizational operations and process improvement experience (2 – 5 years)

    • Experience with higher education accreditation standards and processes

    • Demonstrated leadership ability and experience supervising professional staff

    • Teaching or Instructional Design Experience (may include either K-12 or Higher Education)

    • Experience developing online instructional curriculum

    • Experience managing multiple concurrent projects or tasks while adapting to changing priorities

    Knowledge, Skills, and Abilities
    • Strong understanding of higher education accreditation standards and processes

    • Excellent organizational, communication, and interpersonal skills

    • Ability to collaborate effectively with diverse stakeholders, including faculty, staff, students, and external partners

    • Commitment to fostering academic excellence and student success

    • Record of managing operations and retention for either employee, student, volunteer or member organizations

    Conditions of Employment

    As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at:

    Compensation and Benefits

    The salary range (or hiring range) for this position has been established at $65,169 - $72,029.

    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

    The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

    This position is not eligible for overtime compensation.

    Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.


    Total Compensation Calculator:

    Application Deadline

    Applications will be accepted until the position is filled. Preference will be given to complete applications received by July 6th, 2024. Those who do not apply by this date may or may not be considered.

    Required Application Materials:

    To apply, please visit: and attach:

    1. A cover letter which specifically addresses the job requirements and outlines qualifications

    2. A current CV/resume

    3. List of three references (we will notify you prior to contacting both on and off-list references)

    Background Check Policy

    The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

    Diversity and Equity

    The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ​.

    The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.

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