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Scholarships Specialist

Washburn University
Topeka, Kansas, United States
Salary Not Specified
Date posted
Jun 21, 2024

Job Details

Position Title: Scholarships Specialist

Department: Financial Aid

Advertised Pay: $18.62/hr

Campus Location: Washburn University

The screening committee will review all eligible applications submitted by July 5, 2024

Position Summary: The Scholarships Specialist processes scholarships promptly while ensuring compliance with federal, state, and institutional regulations. The Specialist will play an important role in the setup and distribution of scholarships through our scholarship software.

Essential Functions:
• Answer scholarship-related questions from students, departments, and outside organizations.
• Train other users on the scholarship software and track scholarship expenditures to stay within budget.
• Responsible for understanding Title IV regulations as scholarships may impact student Title IV eligibility and ensuring compliance with federal regulations.
• Will process institutional scholarships and outside scholarships on student accounts.
• Responsible for communicating with students and families throughout the scholarship process.
• Will collaborate with faculty and staff to resolve scholarship issues.
• Must maintain scholarship records and run appropriate reports to assist with processing scholarships.
• Provide excellent customer service in person, over the phone, and over email.
• Responsible for creating and maintaining a procedural document/manual.
• Will provide cross-training to colleagues and assist with student-employee training.
• Perform additional job-related duties as assigned or as appropriate.

Required Qualifications:
• High school diploma, GED, or equivalent.
• Two years of full-time equivalent work experience in an office environment providing information to customers related to procedures/policies.
• Proven ability to communicate effectively and make complex decisions per established policies and procedures.
• Proven ability to interact tactfully with customers to resolve issues. Well-defined interpersonal and customer service skills in an office setting.
• Demonstrated capacity of performing varied and detailed functions effectively in a fast-paced environment with frequent changes.
• Demonstrated effective attention to detail and accuracy.
• Proven experience working with databases.

Preferred Qualifications:
• Bachelor’s degree.
• Two years of Financial Aid work experience or other closely related experience.
• Experience with Ellucian’s Banner student information system.

Full-time, Hourly, Mon-Fri 8am-5pm
Background Check Required

Washburn University is committed to providing an environment for individuals to pursue educational and employment opportunities free from discrimination and/or harassment. The University prohibits discrimination on the basis of race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Washburn University is committed to providing reasonable accommodations to applicants for employment. If you are an applicant who needs a reasonable accommodation to participate in the application or interview process, please email or call 785-670-1538 at least five (5) business days in advance of the date you need the requested accommodation.


 Washburn University

Washburn is a top-notch university in an urban setting where students are becoming their best selves.

Nestled in the heart of Topeka - the capital city with about 127 thousand residents - Washburn offers students from small towns a big-city feel, while providing students from major metropolitan areas a more manageable environment.

Washburn's beautiful campus - on 160 acres - is easy to navigate with state-of-the art facilities. Our Tech campus on Huntoon offers industry-standard programs leading to in-demand jobs. And with our low student/faculty ratio and small classes, you're going to get to know your professors. 

Internally, we're organized into five schools, the College of Arts & Sciences, the School of Applied Studies, the Business School, the School of Nursing, the School of Law and the Washburn Institute of Technology (Washburn Tech.)

Our mission is to provide opportunities for our students to realize their full potential; we can't do it without our dedicated faculty and staff. 

Washburn University employs more than one thousand faculty and staff on our campuses throughout Topeka. We strive to offer competitive wages, an excellent benefits program, supportive culture and healthy work/life balance. Washburn seeks to create an environment that reflects our core values: integrity, excellence, inclusion, accountability, respect, collaboration and innovation.

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