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Academic Quality Specialist

Job Details

Position Description

The AQS supports the Department of Mathematical Sciences and associated programs. Responsibilities fall largely in the setup, administration, and maintenance of courses in the MS in Data Science program, MS in Data Analytics program, and graduate certificate programs

Position Responsibilities
  • Embodies a strong Christian faith along with values of caring and compassion, justice and integrity, competence and affirmation
  • Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission
  • Ensure prompt and exceptional customer service is delivered to students, faculty members, and other staff
  • Support program staff and instructors with course administrative tasks on Brightspace pages, including course setup, tracking and implementing course changes as instructed, and maintaining up-to-date course documents
  • Collaborate with instructors and advisors to manage grade incomplete requests and conduct plagiarism quality control checks for assignments
  • Maintain the academic quality of the program by conducting academic integrity checks, auditing courses and assessments, collaborating with subject matter experts (SMEs) to update quiz question banks, and overseeing academic quality projects
  • Engage in diverse administrative and analytical projects aimed at improving teaching effectiveness, enhancing management and operational efficiency.
  • Communication management administration of self-paced courses
  • Maintenance of administrative records
  • Answering and assisting with student questions and emails
  • Other administrative and academic quality responsibilities as needed
  • Master’s degree
  • Strong organizational and time management skills
  • Excellent and thorough data analytical skills
  • Skilled in project management with experience in handling projects efficiently and on time.
  • Positive and professional attitude and behavior
  • Excellent written, verbal, and interpersonal communication skills
  • Thorough, with great attention to detail
  • Proficient in Google Workplace and Microsoft software
  • Knowledge of Brightspace administration (preferred)
  • Ability to work independently
  • Experience in higher education
  • Interest in understanding data science and data analytics


 Eastern University

About Eastern University 

Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, Seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to endorse by signing Eastern University’s doctrinal statement. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes are encouraged to apply.

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