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Roles

The Academics Office Assistant will coordinate Testing Services, including the role of primary proctor, and provide administrative support to Undergraduate Academics administration, Northwood faculty, and others as needed.

Responsibilities
  • Oversee Testing Services:
    • Implement process updates and communicate changes to all stakeholders
    • Monitor and coordinate Testing Services requests from and with faculty and students
    • Serve as primary exam proctor
    • Coordinate back-up exam proctor staffing
  • Coordinate undergraduate academics textbook processes
  • Provide support for hiring process administrative tasks as directed
  • Process student internship applications
  • Prepare reports, as directed
  • Assist with faculty support needs, such as classroom supplies, office supplies, printer needs, and copy requests
  • Provide administrative support for Undergraduate Academics department staff
  • Maintain faculty distribution lists and contact information
  • Complete other duties as assigned.
Qualifications
  • Associate’s degree
  • Excellent communication and customer service skills
  • Proficiency with Microsoft programs, including Outlook, Word, and Excel
  • Ability to multi-task and prioritize work
  • Ability to work with considerable independence
  • Well-developed time management and project coordination skills
Expectations
  • Upholds and promotes the Northwood mission, core values, outcomes, ethics, and strategic plan.
  • Thinks and acts in the best interests of Northwood University.
  • Promotes and practices the philosophy of the University and its commitment to the American free enterprise system, in and out of the classroom, on campus and elsewhere.
  • Interacts with colleagues throughout the Northwood system in a timely and professional manner.
  • Practices effective problem-solving skills
  • Maintains highest level of professionalism and confidentiality
  • Provides first-rate assistance to faculty, staff, students, and visitors
  • Demonstrates experienced, applicable communication skills (both verbal and written)
  • Abides by all conditions outlined in the University Employee Manual.
At Northwood University, we believe in individual freedom and responsibility, moral law, ethical and limited government, earned success and the importance of creativity, free enterprise and entrepreneurship as the well-spring of individual and human progress. The successful candidate will be in agreement with, and will promote, the philosophy of the University and its commitment to the American free-enterprise system when conducting business on behalf of the University. Applicants are encouraged to familiarize themselves with the University’s outcomes at www.northwood.edu/aboutus/ .

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