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Academic Success Coach/Advisor

Employer
Johns Hopkins University
Location
Baltimore, Maryland, United States
Salary
Salary Not Specified
Date posted
Jun 17, 2024

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

With the purpose of facilitating student success, retention, and graduation, we are seeking an Academic Success Coach/Advisor who will help students achieve their academic goals, serve as the primary point of contact for students who have been or are at-risk of being separated from the University. Through success coaching and academic advising, the Academic Success Coach/Advisor will connect with students during their time away, assist with the transition back to the University, develop holistic success plans, and coach students to reach their graduation goals. The Academic Success Coach/Advisor will help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to campus resources.

This position reports to the Director of Academic Affairs, with a dotted line to the Senior Director of Student Affairs.

The Peabody Institute of The Johns Hopkins University advances a dynamic, 21st-century model of performing arts training in pursuit of its mission: to elevate the human experience through leadership at the intersection of art and education. Through its Conservatory for undergraduate and graduate studies and the Preparatory, Baltimore’s largest community performing arts school, Peabody empowers musicians and dancers from diverse backgrounds to create and perform at the highest level.

Specific Duties & Responsibilities

Student Success

  • Serve as the primary academic advisor & success coach for identified at-risk students to include students returning from academic suspension, students returning from leaves of absence, students on academic probation, and students who will not graduate with their intended cohort.
  • Assist with course planning and registration.
  • Troubleshoot problems with registration and refer students to support services to facilitate success.
  • Connect students to campus resources, such as case management, student disability services, and mental health services.
  • Advise students on academic opportunities, requirements, policies, and procedures.
  • Create and maintain accurate academic records using degree audit software and SIS, document student meetings and notes in the student information database.
  • Work with students returning from leave to develop and implement student success plans.
  • Meet with students in this cohort individually at least once each semester.
  • Provide coaching for students on topics such as time and task management, organization, academic life skills, test-taking strategies, and executive functioning.
  • Develop and implement intentional outreach strategies for students who have been or are at-risk of being separated from the University.
  • Serve on the CARE team, working with cross-campus partners to develop and implement action plans to support students in need.
  • Serve as liaison to Student Disability Services for students in need of academic accommodations.
  • Be as highly visible and accessible resource for advisees.
  • Address family inquiries as appropriate.

Student Supervision and Program Management

  • Select, train, and supervise a team of peer tutors.
  • Connect students with tutors and track student engagement with tutoring services.
  • Establish connections with Homewood academic support to explore resources available for Peabody students.
  • Assess trends in student academic needs and work to address these concerns through programs and services.

Student Tracking

  • Track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation.
  • Work with the Associate Director for Student Support to provide early interventions for “at-risk” students identified by faculty and others in each academic term.
  • Troubleshoot academic problems, monitor academic progress and standing, and advise on policies and procedures.
Training and Education

  • Educate incoming student about academic expectations.
  • Plan ongoing support (retreats, 1-on-1 meetings) with students on academic probation or returning from suspension.
  • Create, coordinate, and deliver workshops on various academic and student success topics, such as time management, organization, note-taking, and study strategies

Special Knowledge, Skills and Abilities

  • Understanding of student development theory and current academic advising practices.
  • Ability to interact productively with faculty, administrators, students and other academic and administrative departments.
  • Excellent communication and consensus building skills.
  • Demonstrated success in providing friendly, high quality customer services and effective outreach abilities.
  • Knowledge of best practices for student retention initiatives.
  • Knowledge of at-risk student populations and interventions.
  • Excellent organizational skills and attention to detail.
  • Ability to use common technology platforms.
  • Demonstrated cultural competence.
  • Ability to provide academic coaching or success coaching to at-risk student populations.
  • Knowledge of high achieving student populations.
  • Knowledge of co-curricular academic experiences necessary for a comprehensive undergraduate experience.


Minimum Qualifications
  • Master's Degree.
  • Three year's experience.
  • Additional experience may substitute for advanced education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Three years of experience with higher education advising and retention experience.
  • Certification as an Executive Coach and/or significant experience supporting those with executive functioning needs.

Classified Title: Academic Advisor
Job Posting Title (Working Title): Academic Success Coach/Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55,200 - $96,600 Annually ($85,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: 37.5 hours per week
Exempt Status: Exempt
Location: Peabody Institute
Department name: ​​​​​​​Academic Affairs
Personnel area: Peabody

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, theJHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visithttps://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive theseasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status.For additional information, applicants for SOM positions should visithttps://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visithttps://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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