Assistant Director, Financial Aid

Assistant Director, Financial Aid

Department: Financial Aid Administration - 240520

Minimum Qualifications

• A Bachelor’s degree is required from an accredited college or university.
• One year of general administrative experience involving public contact in a higher education setting.
• Strong customer service skills, as well as excellent oral and written communication skills, are a must.

License/Certification Required
N/A

Preferred Qualifications

• At least one year of financial aid experience at the level of counselor or higher.
• Master’s degree, especially in a related area such as higher education administration/leadership.
• Demonstrated knowledge and experience with best practices for serving diverse/underrepresented students.
• Experience with automated financial aid delivery systems (Banner/FAMS/SCT), as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.
• A highly organized individual able to multitask and who is detail oriented is extremely desirable.

Essential Duties and Responsibilities
The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. This unit’s major activities include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students.

The Assistant Director advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid.

Responsibilities include but are not limited to the following:

• Determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations.
• Perform administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs and will provide support for university-wide online initiatives.
• In carrying out the duties of this position, public speaking is often required in a variety of capacities.
• This position may involve supervision of permanent and/or temporary employees in one or more functional areas within the office.
• An additional requirement of this position may be to review and enhance both written and visual forms of office communications.

Work Schedule/Hours:Monday-Friday, 8:00-5:00pm; some night and weekend work required.
Suggested Salary Range: 45,000-46,800
Closing Date:
Open Until Filled: Yes
Evaluation of Applications Begins: 06/12/2024
Proposed Date of Hire: 07/01/2024

To apply, visit https://appstate.peopleadmin.com/postings/46577

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.


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