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Dispatcher

Employer
Northern Kentucky University
Location
Highland Heights, Kentucky, United States
Salary
Salary Not Specified
Date posted
Jun 13, 2024
Posting Details

Position Information

Working Title
Dispatcher

Department
University Police Administration

Compensation Title
Police Dispatcher I

Position Number
30000579

Position Status
Regular

Work Schedule

Full-time, rotating shifts and off-days, including nights, weekends, and holidays.

Hours per Week
40

Months per Year
12

Commitment to Inclusive Excellence

Northern Kentucky University is an Equal Opportunity/Equal Access/Affirmative Action institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

Purpose of Position

This position receives calls for police services, assesses level of need and relays emergency information to officers in the field, creates records of police calls for service, makes entries into required state and national data files, monitors alarms, and greets walk-in visitors and ultimately connects them to necessary services.

Primary Responsibilities

Maintains watch on several radio communication channels.

Monitors and logs all transmission of the communications center and mobile units; monitors radio traffic.

Responds to calls from citizens by determining nature of the call and obtaining relevant data.

Dispatches officers to respond and maintains radio traffic with officers.

Records and retrieves data using computerized systems dealing with a variety of matters.

Dispatches officers to calls for service; performs administrative tasks using computer-aided dispatch system.

Additional responsibilities include, but are not limited to monitoring campus building fire alarms, maintenance of communication records, and provision of general University information to the public.

The succesful candidate will be able to thrive in a diverse and dynamic environment and will be a creative problem solver.

Other duties as assigned.

Qualifications
  • High School diploma or General Equivalency Diploma.
  • Must be able to obtain state certification within six months from date of hire.
  • Requires successful completion of psychological, polygraph, drug screen, medical and background investigations.
  • Excellent computer, communication, customer service, and organizational skills required.
  • Work schedule requirement includes rotating shifts, weekends, and holidays.
PREFERRED QUALIFICATIONS :
  • Previous dispatch experience and/or DOCJT / KLEC telecommunicator certification.
Any candidate offered this position is required to go through a pre-employment criminal background check as mandated by state law.

Application review will begin immediately.

Minimum Education
High School Diploma

Preferred Education
Associates Degree

Minimum Experience
Acceptable Equivalency

Salary
$17.52 (no experience) up to $18.32 (KLEC certified with 5 years experience)

Pay Grade
S66

Posting Detail Information

Requisition Number
2024S2055

Job Open Date
06/13/2024

Job Close Date

Open Until Filled
No

Quick Link
https://jobs.nku.edu/postings/14003

Is this an internal only posting?

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What does community policing mean to you?

    (Open Ended Question)

  2. * What role does a dispatcher play in community-oriented policing?

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents

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