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Admission Counselor (Multiple Positions Available)



Position Summary:

Admission Counselors manage outreach and recruitment efforts in specified geographic territories, while contributing to the development and Admission Counselors manage the outreach, recruitment, and enrollment of students from specific geographic territories. In addition to actively working with a caseload of students, Admission Counselors provide exceptional customer service in representing the College with campus visitors, general inquiries and contributing to our successful campus visit events. In everything they do, our Admission Counselors advance the mission of Fort Lewis College to provide access and support to an incredibly diverse student body, over 57% of our students are students of color, they represent all 50 states and over 180 Native American Tribes and over a third of our students are the first in their family to pursue a college degree.

Job Description:

Recruitment and Outreach
  • Travel extensively, including weeknights and weekends, (approx. 12 weeks in the fall and 6 weeks in the spring) to promote Fort Lewis College to prospective first year and transfer students to meet college enrollment goals.
  • Develop and manage relationships with key constituents in territories to include high school and community college counselors, community-based organizations and alumni, parents and students
  • Present to large and small groups of students and guests at on- and off-campus events including high school visits, college fairs, campus visit programs, application workshops, community events and parent nights.
  • Schedule high school visits and college fairs and coordinate other outreach activities to prospective first-year and transfer students, maintain calendar of events and provide activity reports
  • Conduct holistic review of student application materials in coordination with the Admission Committee as is necessary to determine student eligibility for admission.
  • Know a little bit about a lot of things. Advise students and their families on all things FLC, including admission requirements, transfer policies, financial aid and scholarships, academic programs and campus life.
  • Appropriately and efficiently manage time and allotted financial resources to meet recruiting objectives.  Review applications for admission for your caseload of students in a timely and thorough manner.
Capturing and Using Data
  • Develop expertise on assigned geographic areas including market trends and competitor analysis.
  • Manage and develop recruitment strategies in conjunction with overall recruitment goals. Review and analyze data to determine schools, fairs, and events to attend/visit utilizing Technolution’s Slate CRM.
  • Prepare written reports, make strategic recommendations and contribute to the overall development of recruitment plan. Reporting and planning takes place at yearly, bi-annual, monthly, and weekly levels.
  • Record interactions with students, qualify student interest in FLC through personalized outreach efforts to include phoning and texting campaigns as well as in-person interactions
Support Overall Recruitment Efforts
  • Serve as the “Counselor on Duty” on a regular rotation in the Admission Office. Providing excellent customer service to visiting students, families and community members as well as responding to phone and email inquiries and giving information sessions.
  • Participate in the Admission Committee for admission and appeal decisions. Assist in the timely review of all undergraduate applications for admission as needed.
  • Successfully manage all aspects of a special program or initiatives for a specific population as identified by the Director of Admission. Some examples of programmatic responsibilities include:
  • Coordinating Alumni Admission Volunteer Outreach campaigns o Serving as the liaison for special populations such as: students requesting gap year/deferrals, Veterans, Concurrent Enrollment students, etc.
  • Assisting with the coordination of Academic Recruitment Initiatives and department information
  • Collaborate and take direction from the Assistant Director of Campus Visit Programs regarding responsibilities that contribute to the success of all campus visit programs. This may include planning and implementing components of larger programs or coordinating specific visit programs. o Campus visit events often take place during evenings and weekends. Professional Expectations
  • Responsible for timely follow up with internal and external customers. Researching complex questions and connecting with campus partners to provide accurate information.
  • Complete reports related to travel, outreach and special programs in a timely manner.  Participate as an engaged and supportive member of the Admissions team by: Participating in meetings, committees and special projects o Assisting colleagues with team projects Proactively engaging in identifying areas for improvement and innovation
  • Maintain knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508. Produce and remediates digitally accessible materials in accordance with FLC standards.
  • Demonstrate a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities
  • Other duties as assigned


Required Education, Specialized Skills and Experience:
  • Bachelor’s degree (earned by position start date)
  • Excellent interpersonal skills that include professional communication, relationship building, and the ability to clearly and concisely present information
  • Strong written and verbal communication skills, including excellent presentation abilities
  • Experience working with diverse groups of people in a variety of settings
  • Demonstrated ability to effectively manage multiple priorities
  • Experience identifying and defining problems/alternatives and developing recommendations
  • Display strong planning and organizing skills, attention to detail, and ability to produce desired results
  • Ability to initiate and implement projects independently and as part of a team
  • Ability to work remotely
  • A demonstrated commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities
Preferred Education, Specialized Skills and Experience:
  • Bilingual ability (e.g. Navajo, Spanish, etc.)
  • Experience navigating available resources or participating in activities related to higher education and/or the 16-22-year-old prospective student market
  • Experience as a student leader, Student Admission Representative, Tour Guide, Resident Advisor, Peer Advisor, Orientation Leader, or similar student involvement
Reports To / Supervisory Responsibility:

This position reports to the Associate Director of Admission. This position does not have any supervisory duties

Work Environment:

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.
Physical Demands:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer or telephone
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Light to moderate lifting is required
Travel:

Recruitment and outreach requires significant overnight in-state and out of state travel (approximately

12 weeks in the fall semester and 4-6 weeks of travel in the spring). Travel to training conferences may also

be required.

FLSA Status/ Position Type/Expected Hours of Work/ and Salary Range:
  • Exempt
  • Full Time 1.0 FTE.
  • Permanent
  • Full Year -12 Month
  • Typical Work hours are Monday to Friday 8 am to 5pm.


Compensation

The salary for this position is $42,500, per year, plus a comprehensive benefits package

Application Process
A complete application packet includes:
  • Cover letter addressing interest and qualifications for the position
  • Resume
  • Names and contact information for three current, professional references
The position will remain open until filled.

About Fort Lewis College:

On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango

Notice to Prospective Employees:
The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:
  • Fort Lewis College's alcohol and other drug policy
  • Sexual assault policy
  • Campus security policies
  • Campus/community resources
  • The Colorado Riot Offense Statute restriction on enrollment
  • Where to find registered sex offender information
  • Crime statistics for the previous three calendar years
  • Reporting crimes
The Campus Security Report can be accessed in two ways:
By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at (970) 247-7331.

Equal Opportunity
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.

Discrimination Questions?

Office of Compliance and Community Standards
David Pirrone, Director of Compliance
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182 djpirrone@fortlewis.edu

Questions about Title IX sex discrimination?
Office of the Title IX Coordinator
Kate Suazo, Assistant Director of Compliance and Title IX Coordinator
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-6729 cmsuazo@fortlewis.edu

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

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