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Library Public Services Assistant- On-Call

Job Details



Provide public service assistance to library patrons, supervise student workers at the Circulation Desk, and perform clerical and administrative tasks.

This is an on-call position from September through May with possible hours during July through the beginning of August. Evening and weekend shifts available.

Job Responsibilities
  • Oversee the operations of the Circulation Desk and supervise student workers in absence of Circulation Coordinator.
  • Provide on-demand general circulation functions using the online library management system. Assist patrons with the use of library resources in all formats including: digital collections, computers, printers, microform equipment, and circulating media equipment.
  • Reshelve materials.
  • Monitor patrons and visitors in building.
  • Work on special projects, as assigned.
  • Expected to solve problems or address issues that require immediate attention.
  • Oversees attendance and work of student employees in absence of Circulation Coordinator
Position Requirement

Education
  • Associates or Bachelor’s degree preferred
Experience
  • Library experience preferred.
  • Strong customer-service skills.
  • Experience working with adolescents in an educational setting preferred.
Skills & Knowledge
  • Ability to open/close building.
  • Ability to understand, discuss and apply policies, procedures and proposed changes as needed/required.
  • Working knowledge of library terms, knowledge of basic library research methodology and the ability to conduct simple bibliographic searches in the library management system.
  • Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
  • Strong interpersonal skills with ability to develop and maintain collegial relationships.
  • Excellent communication (written and verbal) skills.
  • Ability to work with students by building trust and credibility.
  • A strict adherence to confidential policies is required.
  • Ability to work independently and handle multiple priorities and deadlines simultaneously, with accuracy.
  • Experience working with Microsoft Office suite and Windows operating system required, plus the ability to learn additional applications as needed.
  • Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including during stressful situations.
  • Responsibility for building safety in the absence of a librarian.
  • Ability to take action to deal with disruptive or problem patrons.
Additional Requirements
  1. Successfully complete a criminal background check (reviewed every 5 years).

Company

 Phillips Exeter Academy

Phillips Exeter Academy, co-founded by John and Elizabeth Phillips in 1781 who believed every student should have access to the very best education, embraces the ideals of both goodness and knowledge.

Phillips Exeter Academy is located in Exeter, a southern New Hampshire town settled by European colonists nearly 400 years ago.

The Academy campus, set in the town's village, is divided by the three principal streets of the community, creating a walkable atmosphere. Dormitories and dining halls are easily accessible from classrooms and other facilities like the student center, library, art gallery, theater, and athletic buildings and fields. Downtown stores and restaurants, as well as a riverside pathway, are just off campus.

Now a coeducational residential school with more than 1,000 high school students from the U.S. and 33 foreign countries, Exeter has a centuries-old tradition of academic excellence and a commitment to empowering Exonians to find their place in the world.

We are a community that celebrates curiosity and cultivates potential. With a student-to-teacher ratio of 5:1, more than 450 courses in 18 subject areas, and the opportunity to study on five continents, Exeter provides unparalleled opportunities for discovery and exploration, of both self and subject matter.

At Exeter, employee development will focus on nurturing careers and providing opportunities for professional growth. All employees will be given clear expectations and will be expected to perform their job responsibilities with proficiency and an appreciation of the importance of their responsibilities and a commitment to excellence. Employees seeking to develop skills and experiences in order to grow and take on new responsibilities will be supported as appropriate. Employees are entitled to clear, honest and timely feedback on the performance of their responsibilities, and will be held accountable for acting on such feedback where a need for improvement has been identified.

Employee engagement is focused on building connection and supporting the well-being of all employees. Our goal is for employees to feel connected to our community as a whole, that their work has meaning and impact, and that they are appreciated for the work that they do. Employee voice is encouraged and agency is attained through open channels of communication and engagement that support the success of the Academy. The Academy seeks to be a best place to work where all adults have a strong sense of belonging and inclusion, and where there is a common understanding of what it means to do things with a commitment to excellence, personal growth, accountability to oneself and others, respect, gratitude, humility and generosity of spirit.

Compensation and Benefits packages should attract a high performing and diverse workforce — employees who are committed to the mission and values of the school and have the skills necessary to succeed. Our compensation and benefits should be highly competitive with comparable markets. Benefits should be relevant, flexible and contribute to attracting and retaining employees of the highest talent. Our compensation structures should be transparent, clearly communicated and have the flexibility to recognize outstanding performance.

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