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Program Assistant II

Job Details

Position Details

Position Information

Posting date


Closing date

Open Until Filled


Position Number


Position Title

Program Assistant II

Department this Position Reports to

Osher Lifelong Learning Institute (OLLI) at Dartmouth

Hiring Range Minimum


Hiring Range Maximum


Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status


Employment Category

Regular Part Time

Scheduled Months per Year


Scheduled Hours per Week



Monday – Thursday: 10 AM to 5 PM
Fridays: 9:30 AM to 3:30

Schedule adjusted when needed for Saturday classes, an event, or trip coverage.

Location of Position

Lebanon, NH

Remote Work Eligibility?

Onsite only

Is this a term position?


If yes, length of term in months.


Is this a grant funded position?


Position Purpose

The Program Assistant coordinates and provides a wide variety of administrative, program, and academic support to the Program Director, the Program Manager and Design, and other colleagues; Study Leaders, Members, and Volunteers to maintain and increase program efficiency; serves as primary contact for members and visitors to the office; expedites and processes work to ensure the smooth day-to-day operation of the office of Osher at Dartmouth.

As a representative of Osher at Dartmouth to our members, instructors, and the general public, is consistently welcoming, encouraging, and informative of the program’s mission to our members, instructors, and the general public.


Required Qualifications - Education and Yrs Exp

Associates or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities
  • Familiarity with Websites adding/deleting content and creating pages.
  • Proficiency in graphic design tools, Canva or InDesign and techniques, with a working knowledge of Adobe Creative Suite programs.
  • Three years of office experience in a related field, with a high degree of autonomy.
  • Excellent communication & interpersonal skills with customer service focus.
  • In-depth knowledge of office procedures and ability to increase efficiency.
  • Experience with Microsoft Office suite, Google suite, Zoom, and related office tools.
  • Strong organizational skills.
  • Strong writing skills, including proofreading.
  • Excellent accuracy and detail oriented.
  • Ability to maintain confidentiality.
  • Excellent time management skills, with ability to manage competing demands and evolving priorities.
  • Ability to work both independently and collaboratively with fellow team members and program volunteers.
  • Demonstrated commitment to diversity, equity, and inclusion, and actively contributing to an inclusive working and learning environment.
Preferred Qualifications
  • Familiarity with working with an older adult population.
  • Experience with Adobe Suite, Microsoft Office (especially Excel).
  • Experience with using Zoom and able to explain to others how to use it.
  • Physically able to re-set classroom layouts as needed.
Department Contact for Recruitment Inquiries

Kyle Hastbacka

Department Contact Phone Number

Department Contact for Cover Letter and Title

Lisa L. King, Program Director

Department Contact's Phone Number

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Not an essential function

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Additional Instructions

Quick Link

Key Accountabilities


Communications and Design –
Designs and produces pieces for publication—through a variety of media—that markets Osher at Dartmouth and provides information to its members. Ability to work with photos and images to use in promotional pieces. Works directly with the Program Manager of Marketing and Design to create our weekly e-news, help ensure events and courses alike are being promoted through the various avenues: Valley News calendar, Osher’s Facebook page, local town listservs, Dartmouth College events page, and Chamber of Commerce websites.

Percentage Of Time



Office Administration and Communication -
Creates a welcoming environment and friendly reception, serving as primary point of contact for customer service for all Osher members, including volunteers, study leaders, and visitors. Comfortable using Microsoft office programs with a high level of ease converting files to PDF . Coordinates a variety of activities, working with colleagues, to support programs and functions. Ensures physical spaces are organized, shared resources are well-maintained, and that common spaces are utilized effectively. Makes sure staff coverage is provided for all classes (In-Person, Zoom, Hy-Flex).

Percentage Of Time



Program Technology and Course Support –
As part of the OLLI at Dartmouth team, provides efficient logistical support for programs and events that engage our study leaders, members, and colleagues by setting up classroom equipment and assisting instructors with a variety of systems. Works with registration software vendor ProClass to address issues and request improvements. Acts as Office Liaison for program committees as assigned. Assists in running tech café’s for our members and answering questions.

Support of Curriculum Committee – Assists in recruiting study leaders and keeping up-to-date records of an ongoing list of study leaders.

Percentage Of Time



Website –
Assists with maintaining our courses page, events and trips page, and Study Leader page with current data.

Percentage Of Time




Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.


Performs other duties as assigned.
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this employment opportunity?
    • Current Dartmouth employee (Please specify full name below)
    • Word of mouth
    • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
    • email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
    • Recruiter (Please specify full name or event below)
    • abilityJOBS
    • Chronicle of Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • LinkedIn’s Job Board
    • RecruitMilitary
    • Dartmouth’s Job Board (
    • Other (Please specify below)
  2. If you would like to add more information to your answer, please specify here:

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Additional Document #1


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