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Data and Evaluation Manager

Employer
Center for Child & Family Health
Location
Hybrid {at least 2 days in office - Durham, NC}
Salary
Salary range is commensurate with experience, beginning at $88,000.
Date posted
Jun 12, 2024

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Position Type
Administrative, Academic Affairs, Research Administration
Employment Level
Administrative
Employment Type
Full Time

Organizational Summary:

Established in 1996, the Center for Child and Family Health (CCFH) is a community-based nonprofit organization and a partnership with three North Carolina Universities. CCFH’s mission is to define, practice, and teach the highest standards of care in treating and preventing childhood trauma, serving more than 2,500 children and families each year. CCFH training faculty are committed to developing and sustaining a child trauma mental health workforce across North Carolina and the country, leveraging state and federal programs to support clinical training, consultation, and technical assistance. CCFH staff include clinicians, researchers, nationally endorsed trainers in evidenced-based treatments (EBTs), and clinical and implementation experts. CCFH is located in Durham, North Carolina, and is a Category III site in the National Child Traumatic Stress Network (Substance Abuse and Mental Health Services Administration, U.S. DHHS).

 

The North Carolina Child Treatment Program (NC CTP) is a collaborative initiative within CCFH. NC CTP was established in 2006 and serves as a statewide platform for the implementation and support of evidence-based mental health treatments for child trauma traumatic stress. In 2013, the North Carolina General Assembly awarded NC CTP an annually recurring appropriation, administered by the NC Division of Child and Family Well-Being (NC DCFW), to support an array of child trauma EBTs across North Carolina. Currently, NC CTP disseminates seven EBTs across North Carolina.

Overview of the position:

The Data and Evaluation Manager is responsible for overseeing all aspects of NC CTP research initiatives, continuous quality improvement processes, and quality management systems within NC CTP. This role requires strong leadership skills, strategic thinking, and a deep understanding of research methodologies, CQI principles, and quality data management practices.

Work Performed:

Data and Research Management:

Develop and implement data collection and research strategies aligned with NC CTP goals and objectives. Lead data projects from conceptualization to completion, including design, data collection, analysis, and dissemination of findings. Be responsible for all internal, state-level, and external data and reporting Design NC CTP Model Report Card and evaluate data for action. Ensure compliance with ethical standards, regulatory requirements, and best practices in research. Collaborate with the NC CTP Director and across teams to integrate research findings into decision-making processes. Stay abreast of emerging trends, technologies, and methodologies in relevant fields. Create reporting and data collection tools for assessing program trainees and the NC mental health workforce at county and state levels, including demographics and characteristics of clinical practice. Create reporting and data collection tools for aggregating and analyzing clinical treatment outcomes across models” Continuous Quality Improvement (CQI):

 

Design, implement, and monitor CQI initiatives aimed at enhancing NC CTP processes, services, and outcomes. Review and establish measurable quality improvement goals and metrics to assess performance and drive continuous improvement. Facilitate quality improvement activities program-wide and within model teams and topic specific committees to identify root causes of issues and implement corrective actions. Analyze data and trends to identify opportunities for improvement and make data-driven recommendations. Provide training and support to staff on CQI methodologies, tools, and techniques. Establish and document program-wide quality policies, procedures, and protocols. Conduct regular audits and assessments to evaluate the effectiveness and identify areas for improvement. Implement the most effective data collection tools/platforms and methodologies. Streamline data collection tools to maximize accessibility, effectiveness, and ease of use. Develop a methodology for sharing data across program teams to facilitate common improvement strategies. Conduct focus groups of trained clinicians and senior leaders to obtain feedback. Create data collection SOPs and conduct training and develop tutorials on how to access and utilize data for SOPs and best practices for data management. Evaluate other systems, such as Salesforce, for suitability and applicability.  

 

Leadership and Collaboration:

As part of NC CTP Senior Management:

Provide leadership, guidance, and mentorship to staff involved in research and CQI activities. Foster a culture of innovation, collaboration, and continuous improvement. Collaborate to align research and CQI efforts within NC CTP and CCFH organizational objectives. Communicate effectively with internal and external stakeholders to promote transparency and accountability.

 

Please submit a cover letter, resume, and reference document (2 professional; and 2 personal references) to Ebony Sneed at ebony.sneed@duke.edu

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