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Associate Director for Operations and Analysis

Job Details

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Job Description


Reporting to the Assistant Provost for Finance and Administration, the Associate Director for Operations and Analysis provides daily support to various functions within the Provost’s Office. Working closely with all administrative units within Academic Affairs, the Associate Director serves as a key member of the Provost’s Office team that works to support and promote data-informed decisions, with particular emphasis on the following areas: business operations (e.g. budget and finance), strategic/master planning, project coordination, space management, compensation benchmarking, personnel trends, student persistence and retention, new program development, assessment and evaluation of administrative units’ efficiency, and market research. The Associate Director works independently and collaboratively, handles confidential information with judgement and tact, and collaborates across the division with schools/colleges and administrative units.

  • Supports leadership and administration with internal and external research and analysis of strategic initiatives, non-academic program reviews, and collective bargaining agreement negotiations.

  • Assists the Assistant Provost for Finance and Administration in planning, developing, coordinating, and conducting institutional effectiveness projects to assess the efficiency and progress of administrative units with the Academic Affairs Division.

  • Assists in leading an administrative program prioritization effort set by the Assistant Provost.

  • Writes standardized computer software reports (e.g., using SPSS output) for the purposes of providing descriptive, multivariate, and univariate statistics; is able to “tell the story of the data” and makes recommendations when appropriate.

  • Provides data and information used in the development of the Academic Affairs budget process

  • Schedules, manages, and prepares paperwork associated with ongoing strategic projects within the Provost’s Office.

  • Tracks and monitors progress of major initiatives including but not limited to the following areas within Academic Affairs: Finance and administration, curriculum, assessment, and accreditation, Hispanic and international initiatives, academic personnel, and early/pre-college summer programs.

  • Contributes to the creation and dissemination of a project management software system.

  • Assists in the academic program vitality assessment process.

  • Helps set assessment and evaluation frameworks and develop common and shared plans for AE.

  • Prepares data, reports, and presentations for the Assistant Provost.

  • Constructs tables and charts for presentations of data in accordance with best practices.

  • Prepares in narrative form a written analysis and summary of data or assessment results.

  • Performs other duties as assigned.

  • Management retains the right to add or change job duties at any time.


  • Bachelor’s degree from an accredited college or university.

  • Minimum of five years of relevant work experience in business operations preferably in higher education.

  • Progressively responsible experience in project management, with excellent organizational skills and ability to prioritize work.

  • Experience managing complex projects that involve cross-functional work across various divisions.

  • Demonstrated history of being a collaborative colleague who can handle confidential information with discretion, sound judgment, and attention to detail.

  • Ability to envision and propose new methods to perform tasks and create solutions to gain sought-after results.

  • Strong interpersonal and written communication skills; the ability to relate well to constituents at all levels of the institution.

  • Master’s degree from an accredited college or university.

  • Seven or more years of relevant work experience in higher education.

  • Proficiency using software such as Excel and university-based information systems such as Workday, Banner, or Slate.

  • Experience with data analysis and visualization tools, such as SPSS, SAS/STAT, Qualtrics, or Tableau.

  • Ability to work independently and solve problems in a fast-paced environment.


Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.


Assistant Provost for Finance and Administration

Position Type


Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent .

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit:


Montclair State University

Montclair State University defines what it means to be a university with a public purpose — one that not only creates transformational opportunities for students, but also partners with communities to make a difference in the lives of others. 

Montclair invites students to imagine the world they want to live in and empowers them to develop the skills and knowledge to create it. As a solutions engine, we ask: How can we harness the power of 21,000 students and 1,800 professors to be a force for good in the world?

This distinctive approach continues to attract students, propelling Montclair to become New Jersey’s second largest institution of higher learning, and one of its most diverse. Under President Jonathan Koppell, the University enrolled the largest entering class in the University’s history two years in a row.

Founded in 1908, Montclair has grown big enough to offer more than 300 programs across 13 colleges and schools at all degree levels – and yet, with a student-to-faculty ratio of 17 to 1, is still small enough for students to receive personalized attention from professors and staff who truly care. Students have numerous opportunities to conduct research with professors who are respected leaders in their fields.

More than 50% of Montclair’s students identify as underrepresented minorities. It is New Jersey’s largest Hispanic-Serving Institution, serving more Latinx students than any other university in the state.

Montclair’s highly diverse students thrive in the University’s supportive, welcoming environment. Their graduation rates outperform state and national benchmarks and predictions with U.S. News & World Report ranking Montclair as seventh among national universities in graduation rate performance in 2022. It is consistently recognized as one of the most inclusive and best value universities and ranked No. 21 in the country in social mobility.

Many of Montclair’s students are working and raising families, and the University offers flexible programs that give them the opportunity to learn in ways that work best for them, on campus or online, in real time or asynchronously.

Faculty include winners of a MacArthur fellowship, Fulbright grants and Emmy awards, and NSF, NEH and NIH grants, among many other distinctions. These highly respected researchers, scholars and creators are dedicated to student success, and they are always innovating to meet the needs of learners and of the state. Montclair has launched dozens of new degree and certificate programs, and offers more combined bachelor’s and master’s degree programs than any other university in New Jersey – empowering students to enter the workforce faster, with stronger skills and for less cost. 

Montclair’s mission is to elevate its students and partners, and in so doing, help make the world a better place. 

At Montclair State, our employees are among our most valuable assets.

When you work at Montclair State, you join a talented, diverse and inclusive community of employees who work together to support the educational mission of the University.

You are part of a leading institution of higher education in New Jersey. Our 11 colleges and schools serve 21,000 students on a beautiful 252-acrea, vibrant suburban campus just 12 miles from New York City.

Dedicated to providing employees with opportunities for professional achievement and development, we take pride in a dynamic workplace environment that respects all employees and encourages excellence.

As a Montclair State University employee, you enjoy access to:

  • Comprehensive health, dental and retirement benefits to discounted membership to the campus recreation center and tuition reimbursement
  • Policies, programs and services that support our commitment to affirmative action, equal opportunity employment, multicultural diversity and inclusion
  • A dynamic, sophisticated and diverse environment

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