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Payroll Manager

Grand Rapids Community College
Michigan, United States
Salary Not specified
Date posted
Jun 12, 2024

Payroll Manager

Payroll Manager


June 5, 2024

Department: Human Resources

Employee Group: Meet & Confer

Schedule: 8:00 am - 5:00 pm, 40 hours/52 weeks

Compensation: Grade 16, $71,000

Benefits: Full Time

Reports to: Executive Director of Human Resources

Closing: Open Until FIlled


The Payroll Manager at Grand Rapids Community College is responsible for overseeing all aspects of payroll operations for faculty and staff. This role plays a critical part in ensuring accurate and timely processing of payroll, compliance with relevant laws and regulations, and providing excellent service to college employees. The Payroll Manager provides oversight and supervision of other payroll professionals as well as supporting and educating human resources colleagues in payroll set up best practices.


Payroll Management:
  • Oversee the day-to-day operations of the payroll department, including payroll processing, tax withholding, and payroll-related deductions.
  • Ensure accurate calculation and distribution of salaries, wages, and other compensation for all GRCC employees.
  • Implement and maintain payroll policies, procedures, and controls to ensure compliance with federal, state and local regulations.
  • Administer both GRCC sponsored retirement plans, MPSERS through the Office of Retirement Services, and the Optional Retirement Plan with TIAA.
  • Participate in and process adjunct and overload batch transfer payments.
  • Oversee and collaborate in processes related to faculty absences and substitute pay.
  • Process employee leave plan set up and accruals.

Team Leadership:
  • Lead and manage payroll professionals, providing guidance, support and mentorship to ensure high performance and professional development.
  • Foster a collaborative and customer-focused work environment that prioritizes accuracy, efficiency and employee satisfaction.
  • Conduct regular performance evaluations, set goals, and provide feedback to team members to promote continuous improvement.
  • Assist with Healthcare Reform compliance and tracking.

Compliance and Reporting:
  • Stay abreast of changes in payroll laws, regulations, and best practices and ensure compliance with all relevant requirements.
  • Prepare and submit payroll tax reports, including W-2s, 1099s, and other tax filings, accurately and on time.
  • Generate payroll-related reports for internal stakeholders, auditors and government agencies as needed.
  • Prepare and distribute annual benefit profiles.
  • Oversee the administration of unemployment claims and responses.
  • Prepare information used during collective bargaining agreement negotiations.

System Management:
  • Oversee the administration and maintenance of the payroll system and related software applications.
  • Collaborate with IT staff and vendors to implement system upgrades, enhancements, and integrations to improve efficiency and functionality.
  • Troubleshoot payroll system issues and coordinate resolution with technical support teams.

Customer Service and Support:
  • Serve as a primary point of contact for payroll-related inquiries and provide timely and accurate responses to employees, supervisors and other stakeholders.
  • Resolve payroll discrepancies and issues in a professional and customer-focused manner, ensuring employee satisfaction and compliance with policies and regulations.

Other Job Functions:
  • Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
  • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
  • Other related duties as assigned.


Education Credentials
  • Bachelor's degree in Accounting, Finance, Business Administration or closely related field, required.
  • Certified Payroll Professional (CPP) designation, preferred.

Work Experience
  • Minimum of 5 years of progressive experience processing and administering payroll, required.
  • Higher education experience, preferred.
  • Strong knowledge of payroll laws, regulations, and best practices, including IRS regulations, FLSA, and state labor laws, required.
  • Experience with payroll software systems (PeopleSoft) and proficiency in Microsoft Excel.

  • Payroll Management: Proficiency in overseeing payroll operations, including payroll processing, tax withholding, and payroll-related deductions. This skill encompasses ensuring accuracy, timeliness, and compliance with relevant laws and regulations.
  • Leadership: Strong leadership skills are essential for effectively managing a team of payroll professionals. The Payroll Manager should be able to provide guidance, support, and mentorship to team members, foster a collaborative work environment, and drive performance and professional development.
  • Compliance & Regulations: Knowledge of payroll laws, regulations, and best practices is crucial for ensuring compliance with federal, state, and local requirements. This includes understanding IRS regulations, FLSA, state labor laws, and other relevant regulations governing payroll operations.
  • Systems Management: Proficiency in payroll software systems and related applications is essential for effectively managing payroll operations. The Payroll Manager should have experience in overseeing the administration, maintenance, and optimization of payroll systems, as well as troubleshooting system issues and coordinating with technical support teams.
  • Customer Service & Communication: Excellent customer service and communication skills are necessary for effectively addressing payroll-related inquiries and resolving discrepancies. The Payroll Manager should be able to communicate clearly and professionally with employees, managers, and other stakeholders, providing timely and accurate responses to their inquiries and concerns.

Physical Demands
  • The position requires long periods of sitting, reading and writing, listening and computer their inquiries and concerns.

Mental Demands
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must be able to maintain confidentiality in carrying out all duties, including maintaining confidential record tracking systems.
  • Understanding of local, state and federal laws, regulations and standards pertaining to public sector labor relations.
  • Knowledge of payroll resources policies, procedures and management practices, and contract administration.
  • Ability to manage multiple priorities and work under pressure while possessing mature judgment and flexibility in regards to interruptions and schedule changes.
  • Understand and appreciate our community college philosophy and diverse populations.
  • Must use good judgment in handling sensitive or difficult situations in a professional manner.
  • Must maintain high levels of confidentiality with appropriate discretion.

Working Conditions
  • GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
  • Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
  • Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.

  • Please fill out an application at Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
  • Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments:


GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.

Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.


Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

To apply, please visit:


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