Associate Director of Student Financial Aid - Office of the Provost - Enrollment Management
- Employer
- Carnegie Mellon University
- Location
- Pittsburgh, Pennsylvania, United States
- Salary
- Competitive Salary
- Date posted
- Jun 10, 2024
View more categoriesView less categories
- Position Type
- Administrative, Business & Administrative Affairs, Financial Affairs, Enrollment Management, Financial Aid, Executive, Executive Directors
- Employment Type
- Full Time
Job Details
Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!
The Associate Director of Student Financial Aid, reporting to the Director of Student Financial Aid, oversees compliance with financial aid regulations. This role involves monitoring, interpreting, and disseminating regulatory updates to key stakeholders within the Student Financial Aid Office and the broader Enrollment Management team. The Associate Director establishes procedures and guidelines to ensure adherence to all internal and external regulations, defining requirements, setting timelines, maintaining documentation, and developing communication plans. They also manage non-program specific Title IV compliance efforts, such as Return to Title IV, Gainful Employment, Financial Value Transparency, and Written Agreements, as assigned by the Director.
Furthermore, the Associate Director leads discussions on financial aid policy and independently reviews departmental policies and procedures. They serve as the primary contact for internal and external audits, including the annual Uniform Guidance audit, distributing work requests, verifying responses, and coordinating the timely submission of supporting documentation. As a member of the management team for the Student Financial Aid Office, the Associate Director collaborates with colleagues in the Enrollment Management division and across campus.
Core Responsibilities:
Regulatory Compliance:
- Monitors, interprets, and disseminates regulatory updates and other pertinent information to key stakeholders within the Student Financial Aid Office and more broadly to members of Enrollment Management. Establishes procedures and guidelines to ensure compliance with all internal and external regulations.
- Manages non-program specific Title IV compliance efforts such as Return to Title IV, Gainful Employment, Financial Value Transparency, Written Agreements, and other areas as assigned by the Director of Student Financial Aid.
- Responsible for identifying training needs through the quality assurance process. Defines requirements, sets timelines, maintains documentation, develops communication plans, and trains staff on regulatory matters to ensure a well-informed and compliant, consistent, and effective customer service experience.
- Maintains training materials for areas of oversight and creates a regular training calendar for all financial aid topics Enrollment Management staff.
- Serves as the primary point of contact for all internal and external audits, including our Uniform Guidance audit. Distributes work requests to responsible colleagues, verifies responses, and coordinates the timely submission of all supporting documentation. Keeps open lines of communication with the audit team to ensure an efficient audit and proactively resolve any misunderstandings. Provides routine updates to senior management.
- Manage or lead special projects as requested by the Director of Student Financial Aid.
Qualifications:
- Bachelor’s Degree required.
- 5 to 7 years of direct and progressively-responsible experience in accounting or enrollment, ideally within a financial aid environment.
- A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
- Master’s Degree in business, higher education administration, education training or similar field.
- More than 7 years of directly related financial aid experience, preferably at a high select private research university.
- Successful background check
- This position will require the ability to travel to other campus locations.
- Weekend and evening hours may be required.
Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays . Finally, rest easy knowing you are covered by life and accidental death and disability insurance.
Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access , and so much more!
For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page .
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Admissions and Financial Aid
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
- Please visit “ Why Carnegie
Mellon ” to learn more about becoming part of an
institution inspiring innovations that change the world.
- Click here to view
a listing of employee benefits
- Carnegie Mellon University is an Equal Opportunity
Employer/Disability/Veteran .
-
Statement of Assurance
Company
Carnegie Mellon University challenges the curious and passionate to imagine and deliver work that matters.
A private, global research university, Carnegie Mellon stands among the world's most renowned educational institutions, and sets its own course.
Carnegie Mellon was founded in 1900 by Andrew Carnegie under the premise that a school established to foster and develop the technical skills of its students would soon produce students and graduates whose work would astound Pittsburgh and the world. Over 120 years later, our institution continues to produce talented alumni and draws faculty and staff eager to be a part of the university's creative, passionate and close-knit community. We place emphasis on practical problem solving, interdisciplinary learning, an entrepreneurial spirit, and collaboration.
Over the past 10 years, more than 400 startups linked to CMU have raised more than $7 billion in follow-on funding. Those investment numbers are especially high because of the sheer size of Pittsburgh’s growing autonomous vehicles cluster – including Uber, Aurora, Waymo and Motional – all of which are here because of their strong ties to CMU.
With cutting-edge brain science, path-breaking performances, innovative startups, driverless cars, big data, big ambitions, Nobel and Turing prizes, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we create it.
Pittsburgh is home to over 86,000 students from 10 colleges and universities. Pittsburgh was ranked as one of the top U.S. cities for millennials.
Some 177,000 people work in Pittsburgh's tech-related industries, and their ranks continue to grow as the city tops lists for jobs. Networking opportunities, small business accelerators, and an innovative community make the city appealing to entrepreneurs, especially recent graduates.
Pittsburgh is emerging as a tech and culture hub that The Washington Post praises for its "world-class art museums and colorful neighborhoods."
Robotics and software engineering lead the way. The city is home to Google, Uber and Apple offices and a budding ecosystem of tech startups including Duolingo, Modcloth and 4Moms, all of which have CMU roots.
Many seek Pittsburgh for being a hot spot for entrepreneurship and a model for future cities. Others come for the city's burgeoning food scene.
You’ll find CMU locations nationwide — and worldwide. Silicon Valley. Qatar. Africa. Washington, D.C. To name a few.
If your heart is in your work, come work with us.
Carnegie Mellon University isn't just one of the world’s most renowned educational institutions — it’s also a hotspot for some of the most talented doers, dreamers and difference-makers on the planet. When you join our staff, you’ll become an important part of our mission to create a healthier, safer and more just life for all. No matter what your role or location, you’ll connect and collaborate with dedicated, passionate colleagues — and you’ll have the satisfaction of delivering work that truly matters.
Carnegie Mellon University offers a wide range of competitive employee benefits to help you live well. Benefit eligibility varies based on the hours per week employees are scheduled to work and the employee's geographic location
We seek to cultivate diverse populations and perspectives and promote equity and inclusion. Our devotion to these ideals springs from a core belief in the power of education to be a transformative and enriching force for every person, irrespective of their background, identity or life circumstances.
Inclusion and belonging are intricately interwoven into the very essence of our university, helping to shape our values, policies and practices. Diversity, equity, inclusion and belonging are not only central to our ethos but also indispensable to our pursuit of academic excellence and innovation.
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