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Library Access Services Associate

Job Details

Library Access Services Associate

Chatham University's JKM Library is accepting applications for the position of part-time Access Services Associate . This position is for 18 hours per week, preferably during the traditional workday (8-6) but with some flexibility. The Access Services Associate assists in all aspects of resource sharing.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention. Learn more at: .


A bachelor's degree is required for this position. Preference will be given to candidates with an MLIS degree or who are currently students in an MLIS program and/or those with 2 years academic library experience. Familiarity with ILLiad, OCLC WorldShare, and Koha or another integrated library system is preferred but not required.

Duties and Responsibilities:

Resource Sharing:
  • Process interlibrary loan (ILL) borrowing requests and lending requests.
  • Maintain accurate ILL records and follow up on errors and problems.
  • Update and maintain an ILL manual specific to the JKM Library's policies and procedures.
  • Communicate with librarians and staff at other institutions to facilitate resource sharing.
  • Assist Head of Access Services in issuing invoices for lost materials, receive and process bills from other institutions for both ILL and EZBorrow resource sharing systems.
  • Stay current on issues of copyright as it pertains to resource sharing.
  • Keep up to date on ILLiad software updates, trends, and best practices.
  • Collect ILLiad & EZBorrow statistics for monthly report.
  • Work closely with liaison librarians to create lists of items requested for collection development purposes.
  • Process course reserve items and collect statistics each semester.
  • Assist Head of Access Services in creation of library hold lists and letters for billing.
  • Serve as backup to Head of Access Services for questions from Library Access Services Aides about circulation, EZBorrow, and ILLiad.
  • Stay current on issues of copyright as it pertains to course reserves.
  • Work with Head of Access Services to ensure all graduating students return their library materials.
  • Other duties and projects as assigned.
Salary Range :

$16.00 per hour. 18-hour work week.

How to Apply:

Applications accepted only via  (direct link is ) and follow the instructions to complete the application process. To ensure full consideration, please include:
  • Cover Letter outlining your qualifications for the position
  • Curriculum Vitae or Resume
  • Contact information for three professional references
All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.


Founded in 1869, Chatham University has an enrollment of over 2,200 students across over 60 undergraduate and graduate programs in our areas of excellence: sustainability & health, business & communications, and the arts & sciences. 

As the alma mater of environmental icon Rachel Carson '29, Chatham is perennially ranked as one of the "greenest" colleges in the United States. 

Located in Pittsburgh, PA—one of the country's most livable cities and great college towns—Chatham is composed of three distinct locations: the historic arboretumShadyside CampusChatham Eastside in the fast-growing East End; and Eden Hall Campus, one of the world's most sustainable campuses. 

Chatham's mission is "to prepare students to build lives of purpose, value, and fulfilling preparing graduates to be informed and engaged citizens in their communities; to recognize and respect diversity of culture, identity, and opinion; and to live sustainably." Building on this mission, Chatham is committed to creating a supportive and inclusive learning, living, and working environment for all members of the campus community. 

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