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International Enrollment Partnerships (IEP) Program Assistant



Department: Global Education Office - International Enrollment Partnerships

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The units directly under the Senior International Officer (SIO) are the Global Education Office (GEO) and International Enrollment Partnerships (IEP); in addition, there is close collaboration with other international-focused units at the university such as INTO Mason, Mason Korea, and the Office of International Programs and Services (OIPS). These units collectively support the internationalization efforts of the university and in support of the Strategic Plan, serving both students studying abroad, as well as international students coming to Mason.

International Enrollment Partnerships (IEP) identifies new potential university partners, creates structured enrollment programs, executes new agreements, and maintains existing partnerships to increase the enrollment of international students at George Mason University.

About the Position:

The International Enrollment Partnerships Program Assistant supports all administrative and operational aspects of international enrollment partnerships including delegation visits, student support, faculty and partner communication, course articulation support, marketing materials, partnership communication, and agreement tracking.

Responsibilities:

Program Support & Record Keeping
  • Electronic agreement support:
    • Monitoring agreement progress;
    • Assisting Mason faculty and staff to navigate the online system;
  • Student and partner support:
    • Monitoring IEP generic email;
    • Responding to prospective student questions;
    • Assisting prospective students with application questions;
    • Routine email communication to students and partners;
  • Student record support:
    • Creating and maintaining accurate student lists and records;
    • Communicating student information to Mason partner offices;
  • Course articulation support; and
  • Other duties as assigned.
Performance Expectations
  • Daily responding to emails in the IEP generic email box; responding within 24 hours or elevate as needed;
  • Excellent interpersonal and written communication skills to effectively communicate with students, partners, and faculty/staff and communicate student, partner, and faculty/staff needs to IEP staff; and
  • High level of attention to detail in student record keeping.
Accountability
  • Employee must use appropriate judgement when communicating with students, partners, and faculty/staff or to elevate as needed; and
  • Employee will report to the Academic Manager.
Required Qualifications:
  • Commitment to diversity, equity, and inclusion; and
  • Knowledge of general office procedures and email etiquette.
Preferred Qualifications:
  • Demonstrated effective communication and interpersonal skills;
  • Demonstrated attention to detail; and
  • Demonstrated ability to work with a diverse population.
Instructions to Applicants:

For full consideration, applicants must apply for International Enrollment Partnerships (IEP) Program Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.

Posting Open Date: May 28, 2024

For Full Consideration, Apply by: June 18, 2024

Open Until Filled?: Yes

Mason Ad Statement

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

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