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Susan and Kenneth Kermes Technology Fellow

Employer
Amherst College
Location
Massachusetts, United States
Salary
Salary Not specified
Date posted
May 24, 2024

Job Details



Susan and Kenneth Kermes Technology Fellow

Amherst Campus
Full Time
JR5058

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Susan and Kenneth Kermes Technology Fellow position. The Susan and Kenneth Kermes Technology Fellow is a full-time, fixed-term position, starting at $24.14 per hour. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Susan and Kenneth Kermes Technology Fellow is a one-year position available to a graduating senior or recent Amherst graduate. The position begins on July 1 and ends on June 30 of the following year. The fellow will be a staff member of IT Support Services and will support the use of computing devices by students, faculty, and staff. The skills and talents of the successful candidate and the needs of the department will determine the content of the fellowship.

Summary of Responsibilities:
  • Provide remote and on-site technical support for assigned systems and clients
  • Assist with the management and deployment of distributed computing devices
  • Assist with evaluation and deployment of hardware and software
  • Assist with implementation of security policies
  • Assist with planning, training, and improvement of the student workforce for IT
  • Assist with remediation of security breaches as it relates to malware
  • Assist with the development of technical documentation for internal and end-user consumption


Qualifications:

Required
  • An Amherst College graduate before the employment start date
  • Excellent customer service skills
  • Strong, positive interpersonal skills and effective written and verbal communication skills
  • Ability to work in a team-oriented environment with constant collaboration among team members
  • A proven ability to make technical issues understandable and an ability to match technical opportunities to the goals of the College
  • Experience using computers and technology in a distributed environment
  • Strong time management, analytical and problem-solving skills
  • Ability to work normal hours of operation and additional hours as business necessitates
  • Attention to detail and personal emphasis on quality and accuracy
  • Successful completion of a pre-employment physical/lift test
  • Commitment to or experience working with a diverse community


Preferred
  • Technology Certifications
  • Experience in a customer service or service-oriented environment


Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.


To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Susan-and-Kenneth-Kermes-Technology-Fellow_JR5058




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Company

Amherst College

Amherst College prepares students to make a difference in the world. Our financial aid program is among the most substantial in the nation, and our student body is among the most diverse. At Amherst, you are part of a lively, inquisitive, devoted community of students, faculty, staff, and alumni who find inspiration in one another and in the process of learning.

Since our 1821 founding, Amherst has demonstrated steadfast confidence in the value of the liberal arts and the importance of critical thinking. Small classes, an open curriculum and a singular focus on undergraduate education ensure that leading scholars engage daily with talented, curious students, equipping them for leadership in an increasingly global and complex world.

Offering competitive compensation packages and a multitude of programs and services for staff, Amherst works to enrich the working life and support the well-being of each and every employee.

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