SSC Ambassador (Current and Anticipated Future Openings)

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Type of Position:

Workstudy Position:

No

Job Type:Temporary (Fixed Term)

Work Shift:

Sponsorship Available:

No

Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the OEOC website : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:CLSS | Ambassador

Department's Website:

https://success.uark.edu/

Summary of Job Duties:The Student Success Ambassador serves as the front-line liaison between students and Student Success Center academic programs. Primary duties include facilitating student access to academic support programs in the center, monitoring Online Chat, coordinating with other staff, and using appointment software. In addition, the Student Success Ambassador works with program directors and coordinators on special projects and events. The Student Success Ambassadors help maintain an effective learning environment in tutoring zones and supplemental instruction classrooms through replenishment of program supplies and light cleaning (white boards, desktops, glass) as needed.

Responsibilities:
● Greeting and directing students and staff
● Facilitating student access to academic programs
● Answering phone calls, directing callers, and recording accurate messages
● Coordinating with Ambassadors at satellite locations to assist students
● Preparing administrative and instructional materials as needed
● Assisting with Student Success Center special events
● Assisting staff as needed
● Maintaining an effective learning environment

Qualifications:

Minimum Qualifications:

• Current enrollment at the University of Arkansas, Fayetteville
• Cumulative GPA 2.0

Preferred Qualifications:

• One year of work experience

Knowledge, Skills, and Abilities:

• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Knowledge of Microsoft Office, Google Drive, and Blackboard
• Skilled in communicating effectively with multiple stakeholders
• Skilled in adapting to changing situations and problem solving

Salary Information:

$11.00 - $12.71 per hour (non-work study and work study eligible)

Required Documents to Apply:

Availability to Work and/or Class Schedule, Cover Letter/Letter of Application, Resume, Unofficial/Official Transcript(s)

Optional Documents:

Proof of Veteran Status, Proof of Workstudy Award

Recruitment Contact Information:

Anne Raines, Sr. Project/Program Director, anner@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Additional Information:

Please Note: This posting will be used to collect applications to fill current openings as well as anticipated future openings. Future openings are anticipated but not guaranteed. This posting will expire on the posting end date indicated. Applicants wishing to be considered after this date must reapply.

Our office is recruiting for the positions listed below. If you are interested, please apply to the following postings found at www.jobs.uark.edu:

• SSC Tutors - R0002628
  
  
• SSC Ambassadors – R0002624
  
  
• SSC Peer Academic Coaches – R0002619
  
  
• SSC Supplemental Instruction Leaders – R0002626
  
  
• SSC Writing and Communications Studio Consultants - R0002630
  
  
• SSC Embedded Tutor - ENGL and Math - R0004296
  
  

Pre-employment Screening Requirements:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture and climate that embeds inclusion, diversity, equity, and access. For more information on diversity and inclusion on campus, please visit: Division of Diversity, Equity, and Inclusion

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law.

Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:No