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Area Coordinator, Community Standards

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Job no:


Position Title:

Area Coordinator, Community Standards

Faculty or Staff:


Full Time or Part Time:

Full time

In-Person, Hybrid, or Remote:


Minimum Starting Rate of Pay:


Rate of pay commensurate with experience

Start Date:


Job Description:

The Area Coordinator is a 12-month live-in position. The Area Coordinator is responsible for the overall functioning of a student residence area of campus consisting of 6-8 residence halls, including direct supervision and development of Residential Fellows and Resident Advisors. Area Coordinators work with the Assistant Vice President of Student Life Engagement and Executive Director of Residential Life and the Associate Director of Residential Life to develop an environment where individual responsibility and respect for differences are fostered and valued. In addition, the Area Coordinators are responsible for planning and promoting programmatic initiatives that will support community development. Each Area Coordinator has a collateral assignment with the Office of Student Involvement, the Be Well Program, Community Standards, or the Office of Community & Belonging. A partially furnished apartment with utilities is included. This is an ideal position for a new professional. This is an entry-level position with a limit of three years, with a possible extension for one additional year max. The starting salary is $52,057.00.

Duties and Responsibilities
  • Train, supervise, support, and evaluate 4-6 Residential Fellows and 20-25 Resident Advisors through one-on-ones, group meetings, and other communications

  • Advise and support Residential Fellows in the mentoring of the Resident Advisor staff in their respective areas

  • Manage the budget for each building under your supervision

  • Participate in the Professional Staff On-Call rotation and provide crisis intervention in emergency situations including contact with Public Safety & Services, Health and Counseling Services, and direction to paraprofessional staff. ACs should expect to be on-call approximately one week per month

  • As essential personnel, report to campus to assist during crisis or other situations as requested by the Assistant Vice President of Student Life Engagement and Executive Director of Residential Participate on various committees on campus and perform other duties as requested by the Assistant Vice President of Student Life Engagement and Executive Director of Residential LifeLife

  • Set weekly office hours and be available during this time

  • Check and return voicemail, email, and other correspondences in a timely fashion

  • Collaborate with and make referrals to other departments as appropriate (Public Safety & Services, Counseling Services, Disability Services, Health Services, Student Involvement, etc.)

  • Serve as a judicial/conduct officer, handling College response to student violations of college policy

  • Plan, develop, and implement some formal and informal educational and social programs for student staff, area- and campus-wide to promote visibility and community development

  • Participate on various committees on campus and perform other duties as requested by the Assistant Vice President of Student Life Engagement and Executive Director of Residential Life

  • Partner with student staff and campus colleagues to develop an engagement plan that meets the academic and social needs of the students living within living-learning communities (LLCs) in your area

  • Serve as a resource for students, parents/support networks, and other departments

  • Assist with select housing processes such as roommate mediation

  • Serve as the point person for Residential Life processes including August training, January training, and Dive In Movie

  • Schedule, coordinate, and manage weekly residential staff in-service training

  • Plan programming for students who stay on campus over Thanksgiving Break and Spring Break

  • Coordinate social media promotion of residential life events

  • Other duties as assigned

Collateral Assignment- Community Standards :
  • Support of the Office of Community Standards including:
    • Hearing non-academic conduct cases

    • Sending letters of notice and outcomes

    • Following up with students who have not met appropriate requirements

    • Be able to explain to students and others the community standards process as well as accountability measures and outcomes.

    • Make recommendations and decisions related to the application of community standards, and the student handbook

    • Advise the Honor Code Council which includes, training, weekly meetings, and assisting with the resolution process.

  • Sit on campus-wide committees as it pertains to the role.

The ideal candidate should demonstrate a strong commitment to both students’ growth and their own personal and professional growth. They need a positive attitude and excitement towards their work and be able to share that with others. They should have the ability to take initiative, work independently, and be a strong team member. In addition, the ideal candidate should have strong communication skills and be able to exercise sound judgment. The desire to have fun and laugh often are highly valued.

  • Bachelor's degree

  • Must have an understanding of, and demonstrated commitment to, the values and expectations of a women's college that is a gender-diverse, research liberal arts college

  • Demonstrated intercultural, diversity, and inclusion competencies and a commitment to working with diverse populations

  • Working knowledge of principles, practices, and theories of student learning and development; understanding of the cultural, social, and educational needs of students in residential communities

  • Demonstrated ability to creatively and efficiently solve problems, using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner

  • Demonstrated organizational skills.

  • Demonstrated ability to communicate effectively in writing and orally.

  • Demonstrated commitment to supporting the department's goal of creating and engaging in inclusive, compassionate, and authentic communities

  • Experience working in settings that proactively and reactively support the mental health needs of young adults

Preferred qualifications:
  • Master's degree in higher education/student affairs or equivalent is preferred

  • Agility and familiarity with Google Suite, Canva, database systems such as Residence, Starfish, Colleague, CampusGroups, and computer literacy preferred

  • Experience working with residential life living-learning communities

  • Experience working with international students

  • Experience working with the LGBTQIA+ community

  • Experience working with those who identify as Black, Asian, Latine/o/a/x, Native or Indigenous, and/or multiracial

  • Experience working with first-generation college students

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants:

Apply online; application materials must include:
  • A cover letter summarizing interests and qualifications

  • A complete resume or curriculum vitae

  • For faculty positions, statements on mentoring, teaching, and research will also be required.

Mount Holyoke College is an Equal Opportunity Employer (EOE)

Mount Holyoke College, the leading gender-diverse women’s college, is dedicated to providing equal employment opportunities for all individuals regardless of their race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are a diverse community of staff, faculty, and students, united in our mission to offer an intellectually adventurous education in the liberal arts through academic programs that are renowned internationally for their cross-disciplinary excellence, experiential approach, and commitment to diversity.

Mount Holyoke College is a welcoming and inclusive environment that values and respects individuals of all backgrounds. As an EOE, we encourage members of historically underrepresented groups or nontraditional backgrounds to apply for open positions at our institution. The College has a long-standing tradition of providing women and other historically underrepresented groups with access to an innovative educational experience that prepares students for purposeful leadership by integrating hands-on opportunities into the curriculum. We firmly believe that diversity enriches our community and enhances our ability to prepare students for success in an increasingly globalized world.

We are dedicated to providing equal opportunities for all qualified applicants and to building an exemplary workforce that reflects the diversity of our student body and the communities we serve. Our ultimate goal is to produce graduates who are capable of engaging thoughtfully, effectively, and boldly with the world.


 Mount Holyoke College

Located in South Hadley, Massachusetts, Mount Holyoke College is a highly selective, nondenominational, residential, research liberal arts college for women that is gender diverse and welcomes applications from female, transgender and non-binary students. Mount Holyoke is renowned for educating women leaders, from medical pioneers to Pulitzer Prize–winning playwrights. The oldest of the Seven Sister colleges, we are a noted leader in liberal arts education with a mission grounded in the conviction that women can — and should — make a difference in the world.

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